# AR Measuring Tape Ruler：Metrix — user reviews > 94 indexed App Store user reviews of AR Measuring Tape Ruler：Metrix by MobileTech OU, rated 4.20/5 from 958 ratings. - Source: https://appshunter.io/ios/app/ar-measuring-tape-rulermetrix/id6739498078/reviews - App overview in markdown: https://appshunter.io/ios/app/ar-measuring-tape-rulermetrix/id6739498078.md - Rating breakdown: 5★ 718 · 4★ 47 · 3★ 18 · 2★ 16 · 1★ 159 ## What do users think of AR Measuring Tape Ruler：Metrix? Overall sentiment: negative **Pros** - ✨ Accurate ring sizing (limited) - 💡 AR feature is clever (sometimes) - 👍 Handy for quick checks - 💯 Impressive accuracy (sometimes) - 👍 Cool AR mode (needs steady hands) **Cons** - ❌ Impossible to cancel subscription - ❌ Contact buttons/links not working - ❌ No response from customer service - ❌ Charged without subscription/trial - ❌ App freezes or won't load - ❌ Misleading free trials - ❌ Expensive subscription fees - ❌ Difficult to use/confusing - ❌ App doesn't work as expected - ❌ Double charging accounts - ❌ No way to delete account - ❌ Subscription required for basic use - ❌ Invalid email addresses - ❌ App is a scam - ❌ No directions/instructions - ❌ API errors - ❌ Useless app - ❌ Bad product - ❌ Rip-off free trial **Commonly reported bugs** - Contact button does not work - App continues to freeze - Buttons not clickable - App didn't work for one day - App won't load - API ERROR - Kept saying 'error' when uploading photos - Settings options do not open - App goes dark and doesn't measure - Free test is a ripoff - Functionality not showing up as advertised **Most requested features** - Provide clear instructions/directions - Make cancellation process straightforward - Ensure contact methods are functional - Allow account deletion - Fix app freezing/loading issues - Improve accuracy in poor lighting ## Newest reviews (17 of 94) ### 1/5 — TERRIBLE!! TAKES YOUR MONEY WITHOUT PERMISSION!!! ALSO THERE IS NO CONTACT DETAILS TO SPEAK TO THEM! *2026-07-25* Signed up just a minute ago for the “free 3 day trial” and it has instantly deducted £59.99 that I cannot afford! **Developer response:** Hi Tracey, thanks for taking the time to provide your feedback. We are truly sorry for the stress and frustration this situation has caused. This should not have happened. We understand how concerning it is to see an unexpected charge. Please contact us at support@mobiletechou.com or via App Settings > Contact as soon as possible, and we will take a closer look at your case, investigate why the charge occurred, and assist you with a refund. Looking forward to your email! Best regards, Support Team ### 1/5 — Gente *2026-07-14* Pra cancelar é só entra na sua conta no App Store ir em assinaturas e cancelar **Developer response:** Hi, thanks for taking the time to share this information. You are absolutely right, the subscription can be managed through the App Store. If you need any additional assistance or want to make sure everything is properly cancelled and no further charges occur, please contact us at support@mobiletechou.com or via App Settings > Contact, and we will be happy to check it from our end. Best regards, Support Team ### 1/5 — Aplicativo péssimo *2026-07-08* Não tem como cancelar depois ….. isso é uma cilada **Developer response:** Hi Roger, thanks for reaching out to us! We are truly sorry to hear that our app didn’t meet your expectations and for the frustration this situation has caused. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will assist you with the unsubscription process and make sure everything is handled properly to prevent any further charges. Looking forward to your email! Best regards, Support Team ### 1/5 — not accurate *2026-07-03, version 1.5.4* awful not accurate at all and a dumb thing to pay for ### 1/5 — Horrível *2026-07-02* Impossível cancelar **Developer response:** Hi, thanks for reaching out to us! We are truly sorry to hear that you didn’t like our app. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will assist you with the unsubscription process and make sure everything is handled properly to prevent any further charges. Looking forward to hearing from you! Best regards, Support Team ### 1/5 — SCAM *2026-06-29, version 1.5.4* Can not unsubscribe do not get this app ### 1/5 — Nicht kostenlos - Trial (3 Tage) unklar *2026-06-21* Angeblich drei Tage Trial möglich - ansonsten wöchentlich circa 1,35 €. Ein easy Test war für mich nicht möglich und ich fürchte eher eine Abofalle. Klar, there is no free lunch, aber der Start war mir schon zu unklar. **Developer response:** Hi, thanks for taking the time to provide your feedback. We understand your concerns and are sorry for any confusion this may have caused. To test out our app before purchasing, we offer a 3-day free trial so you can explore the app’s features before committing. You can cancel at any time during the trial period before any charges occur, while a paid subscription is required for continued use. If you have any questions or need assistance, please contact us at support@mobiletechou.com or via App Settings > Contact, and we’ll be happy to help. Best regards, Support Team ### 1/5 — Difficult to use *2026-06-19, version 1.5.3* I’m furious! This app isn’t working properly ### 1/5 — $500 a year *2026-06-16* They expect you to pay a fee of almost $10 a week in order to use this app. That’s over $500 a year for you to use this app. It’s definitely not worth it. **Developer response:** Hi Anne, thanks for taking the time to provide your feedback. We understand your concerns about pricing and truly appreciate you sharing your perspective. Kindly note that you can choose the subscription plan that best suits your needs. While we offer a weekly option, if you plan to use the app long-term, an annual subscription is a more cost-effective choice and can help you save money. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we’ll be happy to assist you with any questions or concerns. Looking forward to your email! Best regards, Support Team ### 1/5 — Abo Zwang = Müll *2026-06-16* Siehe oben **Developer response:** Hi, thanks for taking the time to share your thoughts! We are truly sorry to hear that our app didn’t meet your expectations. Please note that we offer a 3-day free trial so you can explore the app’s features before committing. You can cancel at any time during the trial period before any charges occur, but a paid subscription is required for continued use. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we’ll be happy to assist you with any questions or concerns. Looking forward to your email! Best regards, Support Team ### 1/5 — Bosta embrulhada *2026-06-14* Não instalem **Developer response:** Hi Johny, thanks for taking the time to provide your feedback. We are truly sorry to hear that our app didn’t meet your expectations. Could you please let us know what exactly you didn’t like and how we can improve our product for you? Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will take a closer look at your concerns and assist you further. Looking forward to your email! Best regards, Support Team ### 1/5 — No option to cancel *2026-06-13* Do not get this app. There is no option to cancel your subscription without reaching out to customer service **Developer response:** Hi, thanks for taking the time to provide your feedback. We apologize for any inconvenience that this has caused. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will assist you with the subscription cancellation process and make sure no further charges occur. Looking forward to your email! Best regards, Support Team ### 1/5 — PESSIMO *2026-06-11* Não consigo cancelar o plano de forma alguma, caso não seja resolvido vou processar **Developer response:** Hi, thanks for reaching out to us! We apologize for any inconvenience that this has caused. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will assist you with the subscription cancellation process and make sure no further charges occur. Looking forward to your email! Best regards, Support Team ### 1/5 — Pessimo , cobrou só de baixar o aplicativo *2026-06-11* Não tem opção de estornar , não usei , foi baixado por engano **Developer response:** Hi Joyce, thanks for sharing your experience. We are truly sorry to hear that our app didn`t meet your expectations. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will assist you with your refund request and take a closer look at your situation to resolve it as quickly as possible. Looking forward to your email! Best regards, Support Team ### 1/5 — Horrivel *2026-06-06* nao da pra usar de forma free, te prende na tela de assinatura. **Developer response:** Hi, thanks for reaching out to us! We are sorry to hear that you didn't like our product. We understand you want to test our app before purchasing. Please note that we offer a 3-day free trial period to explore its features, though a paid subscription is required for continued use. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will help you start a free trial period. Looking forward to hearing from you! Best regards, Support Team ### 1/5 — Wirbt mit „kostenlos“, ist es aber nicht *2026-06-06* Sogar die Testversion erfordert schon Kreditkarte.. schade! **Developer response:** Hi Anna, thanks for reaching out to us! We understand you want to test our app before purchasing. Please note that we offer a 3-day free trial period to explore its features, and you won't be charged before the trial ends, though a payment method is required for activation. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will help you start your free trial period. Looking forward to hearing from you! Best regards, Support Team ### 1/5 — Leider nicht zu gebrauchen und Abo-Zwang *2026-06-05* Wir wollten mit der App ein paar Flächen am und im Haus ausmessen. Als erstes fällt störend auf, dass schon für die 3-tätige kostenlose Testversion ein Abo-Plan mit Zahlungsmittel hinterlegt werden muss. Ohne dies ist die App überhaupt nicht funktionell. Nachdem ein Abo abgeschlossen war, wollten wir starten. Allerdings funktioniert die Vermessung fast überhaupt nicht. Flächen werden nicht erkannt, die Erfassung ruckelt. Leider eine Katastrophe. Keine Empfehlung. **Developer response:** Hi, thanks for taking the time to provide your feedback! We are truly sorry for the frustration this has caused regarding the trial setup and the measurement issues you encountered. Kindly note that we offer a 3-day free trial period to explore its features, and you won't be charged before the trial ends, though a payment method is required for activation. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will thoroughly investigate your situation and take a closer look at these technical glitches to resolve them for you as quickly as possible. Also, we would like to help you start your free trial period. Looking forward to hearing from you! Best regards, Support Team ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good to measure countertop or square footage *2026-08-27, version 1.5.7* Not for my use ### 1/5 — Cancelation problems *2026-08-26* I tried cancelling my subscription and the place where they said I could cancel isn’t there. I tried contacting the company and all they gave me was a generic answer that wasn’t helpful and left me with more questions. **Developer response:** Hi, thanks for sharing your experience. We are truly sorry for the frustration and confusion this situation has caused. Please contact us again at support@mobiletechou.com or via App Settings > Contact, explain why you decided to cancel, and we will guide you through the process to make sure no charges will occur. Looking forward to your email! Best regards, Support Team ### 1/5 — Paying for this app is silly *2026-08-23, version 1.5.7* Just extremely predatory ### 1/5 — Misleading *2026-08-09* Buyer beware. I cancelled this app within minutes of downloading loading it. They still charged full price and are impossible to contact **Developer response:** Hi Dan, thanks for taking the time to share your experience. We are truly sorry for the frustration this situation has caused. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will take a closer look at your case to investigate why you were charged after cancellation and assist you accordingly. Kindly note that our support team responds during working hours on weekdays, 9:00 AM to 6:00 PM (UTC+2). Looking forward to your email! Best regards, Support Team ### 1/5 — Free Trial Is NOT FREE *2026-08-09, version 1.5.5* The ring sizer isn’t correct and is hard to read. Most importantly, the “free 3 day trial” immediately charged my card $10.83. Keep scrolling! Do not recommend. ### 1/5 — Kündigen *2026-08-06* Ich will es kündigen und funktioniert nicht. Obwohl ab Anfang stand da,dass es jede Zeit kündbar ist! **Developer response:** Hi, thanks for taking the time to provide your feedback. We are truly sorry for the frustration this situation has caused. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will guide you through the process and assist you with your cancellation request. Best regards, Support Team ### 1/5 — Scam company *2026-08-06* I used it once and it has been charging my account $10 weekly for the past 20 weeks. Avoid at all cost, didn’t even know I was paying for it. **Developer response:** Hi, thanks for taking the time to provide your feedback. We are truly sorry for the frustration and concern this situation has caused. Kindy note that all subscriptions renew automatically at the end of each billing period. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will assist you with your request and help prevent any further charges. Looking forward to your email! Best regards, Support Team ### 1/5 — Scam app - 7.00 weekly subscription *2026-08-02, version 1.5.5* Auto Subscription scam app ### 1/5 — not an actual free trial *2026-07-27, version 1.5.5* charges 16 dollars even when you select free trial ### 1/5 — Liars *2026-07-26, version 1.5.5* It was not a free trial you took my money ## Most praised reviews (10 highest-rated) ### 5/5 — Useful Ring Sizer *2026-08-27* I used the ring sizer to check my ring size, and it was pretty easy to use. It’s handy when I need to quickly check a size without going to a jewelry store. **Developer response:** Hi Carlota, thanks for taking the time to provide your feedback! We’re really glad to hear that you found our app easy to use and helpful. If you have any questions or suggestions, please contact us at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team ### 5/5 — Practical ruler *2026-08-25* It was helpful when I needed a rough measurement without using a physical tape measure. **Developer response:** Hi, thanks for sharing your experience! We’re happy to know the app came in handy when you needed a quick measurement. It’s great to hear that it was useful. If you ever have ideas on how we can improve or add new features, feel free to reach out at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team ### 5/5 — Organized tool *2026-08-17* Great app for everyday measurements. I used it while organizing my home renovation ideas and it helped me quickly estimate sizes and dimensions. The interface is clean, the tools are easy to find, and having everything in one app is really convenient. Definitely keeping it on my phone. **Developer response:** Hi, thanks for taking the time to provide your feedback! We’re really glad to hear that you’re enjoying the app and finding it helpful for your home renovation planning. It’s great to know that the interface and tools make measuring quick and convenient for you. If you have any questions or suggestions, please contact us at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team ### 5/5 — Stealing money *2026-03-17, version 1.3.7* Deserves ZERO stars! Said three day free trial then $6.99/month. Was instantly charged $26.95! In app, when you click on "contact us", nothing happens. Hoping PayPal will get me my money back. Already canceled subscription. ### 5/5 — Bloody brilliant this *2025-06-05, version 1.2.0* Bloody brilliant this – saved me a proper faff trying to find my actual tape measure. Spot-on accurate for sizing up shelves and that, plus the AR feature’s dead clever. Only quibble is it gets a bit iffy in rubbish lighting, but for a quick measure when you’re in a rush? Absolute lifesaver. Cheers for this, mate! ### 5/5 — Works way better than I expected! *2025-05-21* Measured my hallway and furniture with no issues. AR mode is cool, but needs steady hands. Perfect for quick DIY checks! **Developer response:** Hi, thank you for sharing your positive review! It's wonderful to hear that our app has exceeded your expectations and proved to be a valuable tool for you. Your support motivates us to continually enhance the user experience and deliver quality features. Sincerely, the 3D Ruler Team ### 5/5 — Really helpful! Many thanks *2025-03-07* Pretty cool. Needed to measure a table but couldn’t find a tap measure. So I downloaded the app and measured the table. I was pleasantly surprised with its capabilities being able to measure distances, angles, and volume. The thought put into it is absolutely amazing. It’s handy, and the accuracy is very impressive. ### 4/5 — Unresponsive *2026-05-25* The app continues to freeze, I have undownloaded and redownloaded a few times hoping it would help but did not. I have requested to cancel the subscription multiple times (at least 3-4) with no response from their service team. From what I can tell, there is no place to cancel within the app itself. **Developer response:** Hi, thanks for your feedback about the functionality of our app. It helps us to improve our product. We apologize for any inconvenience that this has caused. In order to let us take a deeper look into the issue and assist you regarding subscription cancellation, please contact us directly at support@mobiletechou.com or through the App Settings by selecting Contact. We will prioritize your request immediately to ensure your subscription is fully cancelled from our end, look into your billing history, and assist you with your refund requests. We also want to investigate why your previous messages didn't reach our team, so we can prevent this from happening again. Best regards, Support Team ### 4/5 — it doesn’t work i can do it the old fashion way with ruler *2025-12-16* t s **Developer response:** Hi, thank you so much for reaching out! We truly value your feedback as it helps us build a better app for everyone. We are very sorry to hear that you’ve encountered some trouble. To help us investigate further and find a solution, would you mind sharing a screenshot or screen recording of what you're experiencing? This visual information is incredibly helpful for our developers. We look forward to hearing from you at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team ### 3/5 — It’s not very good at measuring *2026-01-01* Its really hard to measure inside a built in wardrobe and the length of the landing **Developer response:** Hi, thank you for sharing your feedback! We understand that measuring tight spaces can be tricky. Please know that we are constantly working on improving our product to make these tasks easier and more accurate for our users. Your input is very helpful for our development team. If you have any other suggestions or need assistance, please contact us at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*