# ArabUSA — user reviews

> 11 indexed App Store user reviews of ArabUSA by SAS COMMERCE LLC, rated 4.64/5 from 499 ratings.

- Source: https://appshunter.io/ios/app/arabusa/id6478279248/reviews
- App overview in markdown: https://appshunter.io/ios/app/arabusa/id6478279248.md
- Rating breakdown: 5★ 237 · 4★ 10 · 3★ 3 · 2★ 2 · 1★ 15

## What do users think of ArabUSA?

Overall sentiment: mixed

**Pros**

- 👍 Beautiful design
- 👍 Great project for Arab and Muslim community
- 👍 Convenient app
- 👍 Good range of Arabic products
- 🚀 Order arrived fast
- 👍 Excellent idea, very useful
- 👍 Very convenient
- 👍 Amazing app
- 👍 Everything was perfect
- 👍 On time and correct orders

**Cons**

- 👎 Non-existent customer service
- 👎 No response to emails, texts, or calls
- 👎 Videos not muted by default
- 👎 Bad shipping practices
- 👎 Moldy and inedible bread due to poor shipping
- 👎 Lack of professionalism

**Commonly reported bugs**

- Videos auto-play and are not muted by default
- App has a lot of lag

**Most requested features**

- More Arabic content added
- Video muted by default

## Most critical reviews (10 lowest-rated)

### 1/5 — Video not muted by default

*2025-10-19*

I will remove this 1 star review as soon as the problem is fixed, but for now, I cannot stand opening the app and having to mute the video that auto plays every single time.

### 1/5 — No responses , bad shipping, not professional

*2025-07-04*

I ordered some stuff in addition to Arabic bread because around here there is no near place providing Arab bread so when I received the order the bread was shipped without any kind of refrigeration no ice packs or dry ice nothing just  thermal bag which isn’t sufficient especially in the summer, so the bread was moldy and not eatable at all 
الخبز معفن وطالعة ريحته 

I tried to call them twice but no response and left them a voicemail and emaild them twice with no response at all

### 2/5 — Lag

*2024-03-18*

Lots of lagggggg

### 5/5 — Customer service is nonexistence

*2025-10-28*

I ordered an expensive cologne from this app, which arrived damaged. I contacted them through email, text, and call. They don’t respond at all. Definitely don’t recommend buying anything from them. They don’t care once they have your money.

### 5/5 — Decent app

*2025-07-06*

Very decent app with a beautiful design, would be nice to see more arabic stuff added

### 5/5 — Everything was perfect

*2025-04-13*

All my purchase's have been on time, what I wanted and what I ordered

### 5/5 — Great project

*2025-01-29*

A great project that benefits the entire Arab and Muslim community, as well as Americans interested in Arab culture. Thank you to everyone who worked on this outstanding project.

### 5/5 — Convenient

*2025-01-25*

Convenient app with a good range of Arabic products, order arrived fast also

### 5/5 — ممتازة

*2025-01-01*

فكرة ممتازة جداً ومفيدة للمجتمع شكرااااااااا لكم

### 5/5 — Very convenient!!!

*2024-03-02*

Great app!

## Most praised reviews (1 highest-rated)

### 5/5 — Best app ever

*2024-03-01*

This app is amazing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*