# ARAG Legal

> Legal assistance app for case management, document creation, and attorney search. (iPhone/iPad app by ARAG Legal.)

- Source: https://appshunter.io/ios/app/arag-legal/id1183036924 (this page in markdown: same URL + `.md`)
- Developer: [ARAG Legal](https://appshunter.io/developer/1153813939)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 3,112 App Store ratings · 40 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 17 MB
- Languages: American English
- Released: 2017-01-03
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/arag-legal/id1183036924/reviews.md

## What is ARAG Legal?

The ARAG Legal app helps members easily start a case, create legal documents, search for network attorneys, view attorney ratings and reviews and contact ARAG Customer Care for help with their legal matter.

Key Features include:

•.      Passkeys: Face ID, touch ID and PIN enabled to provide secure access to your account. 

•	Start a Case: Answer a few questions to help us confirm coverage. We’ll provide a list of local attorneys who can help with your case, and you'll receive an email confirmation with next steps.

• 	Find an Attorney: Enter your location and a legal matter to search for a list of local ARAG network attorneys who can help. You can also search by an attorney’s last name. 

• 	View Network Attorney Ratings and Reviews: Sort attorney results based on ARAG member ratings and reviews, office location and more. 

• 	Mobile ID: Access your digital ARAG legal insurance member identification details wherever you are and whenever you need it.

• 	Get Help: Call or email an ARAG Customer Care specialist directly from the app to get help with coverage or claim questions.

• 	DIY Docs: Create, edit and store state-specific legal documents right from your mobile device, such as a will or powers of attorney.

## Key features

- Secure account access with passkeys
- Start a legal case
- Search and view attorney ratings
- Access mobile member ID
- Create legal documents
- Contact customer care

## What do users think of ARAG Legal?

Overall sentiment: negative

**Pros**

- 👍 Pleased with the help received
- 👍 Excellent resource
- 👍 Easy to open a case and find a good attorney
- 👍 Good service

**Cons**

- 🐛 Worst Attorney plan & Service
- 🐛 Attorneys not accepting cases
- 🐛 System issues and response
- 🐛 Totally useless app
- 🐛 App needs serious updating
- 🐛 App has not worked since downloading it
- 🐛 Lawyers are unresponsive
- 🐛 Worst service
- 🐛 Very disappointing
- 🐛 Systems down
- 🐛 Horrible or maybe I don't understand what they do
- 🐛 Don't waste your money please don't
- 🐛 Phone app doesn't allow me to enter the date when I started a case
- 🐛 App not working
- 🐛 Difficult to use
- 🐛 Horrible
- 🐛 It's so hard to find a lawyer
- 🐛 Frustrating
- 🐛 Password entry is broken and makes using this app a horrible experience
- 🐛 The app will not let me log on to my account
- 🐛 App freezes
- 🐛 App buggy. Call them instead
- 🐛 Needs updating

**Commonly reported bugs**

- Login issues
- App crashes and freezes
- Inability to enter case details

**Most requested features**

- Help logging in
- Improve attorney search and availability

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/arag-legal/id1183036924/reviews.md

### 2/5 — Incorrect lists

*2026-06-08, version 2.3.0*

Very disappointing. I filled out a case. Was sent a case number and a list of attorneys. The first one I contacted is not with ARAG anymore. 
The 2nd one sent me an automated text message with all the things they wouldn’t do including meeting in person. 
Waiting for the 3rd attorney to respond. 
At this point, I feel like this benefit is not beneficial.

### 1/5 — WH

*2026-05-07, version 2.3.0*

I keep trying to call the number to set up an account and the call ends immediately. If this is fixed, I will fix the rating immediately.

### 1/5 — Worst Attorney plan & Service

*2026-01-15, version 2.3.0*

Right from login to ARAG app to their emails, ways of handling cases, this is a total disaster!
Its not at all recommended!

### 1/5 — Worst Attorney plan & Service

*2025-12-02*

Right from login to ARAG app to their emails, ways of handling cases, this is a total disaster!

### 5/5 — Pleased with ARAG

*2025-11-25, version 2.3.0*

I got ARAG on the off chance I would need legal help and I did.  I was pleased with the help I received! I hope that my lawyer continues with the cases I have ongoing!

### 1/5 — Bad Attorneys in Alabama

*2025-10-14, version 2.3.0*

Attorneys not accepting cases

### 5/5 — Help

*2025-07-09, version 2.3.0*

It will not even let me login

### 5/5 — Excellent resource

*2025-06-27, version 2.3.0*

ARAG has been an excellent benefit. Been able to utilize knowledgeable attorneys who want to help.

### 1/5 — System issues and response

*2025-04-24, version 2.2.5*

I reached out to customer support multiple times regarding immigration query, I was told that I will be contacted soon and I never received any callback. Also, System is not allowing to start a new case saying there is duplicate record and there are no entries in “my cases”. Not sure how many times I have to reach out to get a query clarified.

### 1/5 — Totally useless app

*2025-04-23, version 2.2.5*

Cannot view case information or open cases. Might as well use the website

## Frequently asked questions about ARAG Legal

### What does the ARAG Legal app do?

The ARAG Legal app allows members to easily start a legal case, create state-specific legal documents like wills, search for and view ratings of network attorneys, access their digital member ID, and contact customer care for assistance with their legal matters.

### How do I find an attorney using the app?

You can find an attorney by entering your location and the type of legal matter you need assistance with. The app will then provide a list of local ARAG network attorneys. You can also search by an attorney's last name and sort results by ratings, reviews, and office location.

### Is the ARAG Legal app free to use?

Yes, the ARAG Legal app is free to download and use for ARAG members. The description does not mention any in-app purchases or subscription fees for using the app's core functionalities.

### What kind of legal documents can I create with the app?

The app allows you to create, edit, and store state-specific legal documents directly from your mobile device. Examples mentioned include wills and powers of attorney.

### How does the app ensure the security of my information?

The app utilizes passkeys, including Face ID, Touch ID, and PIN, to provide secure access to your account. This helps protect your personal and legal information.

## Version history (last 5 releases)

### 2.4.0 — 2026-08-19

We've upgraded the app and made minor enhancements to the user experience.

### 2.3.0 — 2025-05-22

We’ve made updates to help you keep your account safe. 
•	Added multifactor authentication (MFA) for enhanced account security, allowing users to create a passkey based off your device options such as face ID, touch ID, or PIN.
•	Change your username and/or password on the mobile app.

### 2.2.5 — 2024-08-08

We've made minor enhancements to the user experience.

### 2.2.4 — 2024-06-25

We’ve upgraded the app and made minor enhancements to the user experience.

### 2.2.3 — 2023-09-01

We've updated our Privacy Policy and made minor enhancements to the user experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*