# Aramex ارامكس — user reviews > 436 indexed App Store user reviews of Aramex ارامكس by Aramex International LLC, rated 4.50/5 from 45,208 ratings. - Source: https://appshunter.io/ios/app/aramex/id535780764/reviews - App overview in markdown: https://appshunter.io/ios/app/aramex/id535780764.md - Rating breakdown: 5★ 36,692 · 4★ 2,945 · 3★ 1,284 · 2★ 605 · 1★ 3,682 ## What do users think of Aramex ارامكس? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast delivery - 🔒 Secure packaging - 💡 Flexible delivery options **Cons** - 🐛 Inaccurate tracking information - ❌ Poor customer service - 🕰️ Frequent delivery delays - 🤖 Unreliable chatbot **Commonly reported bugs** - SMS verification not working - Address book issues - Frequent app crashes - Payment processing problems **Most requested features** - Improved real-time tracking - Option to reschedule deliveries - Seamless in-app payment - Live chat with customer support ## Newest reviews (14 of 436) ### 2/5 — Aramax App *2026-08-30, version 5.8.4* It constantly show the wrong location. Not even in the same country. It also constantly shows an error ### 2/5 — ليس كما في السابق *2026-08-23, version 5.8.4* زياده بالاسعار وعدم اعطاء فاتوره الخاصه بالجمارك ### 3/5 — سوء توزيع الشحنات على الموزعين لكل ‏منطقة توزيع بالرغم من وجود العنوان الوطني يترتب عليه التأخر . *2026-08-16, version 5.8.4* في التسليم ليوم ثاني . كذلك تجزئية عدد الاستلام في الطلب الواحد ### 1/5 — Useless *2026-08-02, version 5.8.4* Tried repeatedly to verify at setup of app. No sms ever received. 30 minutes of my life I’ll never get back. Should had read the reviews, a common problem. ### 1/5 — If you live in Australia, it’s useless. (I’m trying to track my order.) *2026-08-02* So, I’m trying to sign up, right? I enter in my phone number, NOTHING. Okay so I want to use an email so it takes me to an online website to sign up. Next I use my email. Okay now we’re getting somewhere (or so I thought). Cool, so I login to the account I have made, and what I want to do is TRACK AN ORDER. I cannot do such a thing. At this point I have typed in the tracking number, pasted it and pasted it again just for an error to pop up every time. This app doesn’t work. I don’t understand how it even has 3 or so stars. It’s awful. Don’t even think about signing up. They must have this app just to steal and sell your data (phone number and email) to random people to spam you. Be careful I didn’t use my real number or email. But anyway if you see this don’t EVER use this app. I am beyond. disappointed. ### 1/5 — Very poor service *2026-07-26, version 5.8.4* I have been waiting my shipment that supposed to arrive Wednesday, till today “Sunday” the shipment didn’t arrive. Aramex system shows that it arrived to me yesterday!! How come while today I raised a complaint! Also, the customer care is very poor in solving any problem! It is very disappointing that a company in Saudi Arabia is VERY poor in their services. ### 1/5 — التطبيق لا يعمل *2026-07-25, version 5.8.4* التطبيق لا يعمل في غينيا كوناكري ### 3/5 — الدمام *2026-07-23, version 5.8.4* عدم ألتزام أرامكس بوقت التسليم ### 1/5 — The Undelivery company *2026-07-19, version 5.8.4* Possibly the worst delivery company on the planet. Delays, refusal to deliver and then after 3 weeks of broken promises an additional kick in the pants by promised delivery one day and then the driver said he would not come after stating he would and an additional 24 hour delay. ### 1/5 — Constant texts and phone calls *2026-07-19, version 5.8.4* I just want to add instructions to delivery without getting requests for location which I’ve already done, instructions to leave with reception or security, I don’t want further calls, I’m busy in meetings same as everyone else… code etc. couriers are great the system is a pain… ### 1/5 — App crashes *2026-07-15, version 5.8.4* App keeps crashing, brings in “something went wrong”, and doesnt let me proceed to pay with apple pay ### 4/5 — تقسيم الشحنات *2026-07-13, version 5.8.4* لايعجبني تقسيم الشحنات عند التسليم ### 1/5 — الكويت *2026-07-08, version 5.8.4* التواصل معاهم صعب ونظامهم فاشل تاخير وعدم استجابة ### 1/5 — اسوا شركة توصيل *2026-07-07, version 5.8.4* تاخير مالة داعي ## Most critical reviews (10 lowest-rated) ### 1/5 — خدمه ؤلا أسوء *2026-09-04, version 5.8.4* الخدمه قاعده تصير من أسوء لين اسوء ### 1/5 — لا يوجد مصداقيه في مواعيد تسليم الطلبات *2026-09-04, version 5.8.4* لا يوجد مصداقيه في مواعيد تسليم الطلبات ### 1/5 — The worst service *2026-09-03, version 5.8.4* No communication Bad app Bad service The AI response is not enough he is ho asking to understand what happened ### 1/5 — Terrible *2026-09-02, version 5.8.4* Worst customer experience I have ever had. There has been no update about my shipment for more than one month, and no one is replying to my emails or questions or queries. I have stopped using Aramex altogether. ### 1/5 — Faisal saeed *2026-08-22, version 5.8.4* Faisal saeed courier guy have no manners how he talk to his coustomer ### 1/5 — مندوب سيء وخدمة العملاء تجاوبهم بطيء *2026-08-19, version 5.8.4* للاسف المندوب جدا جدا سيء تعامل متكرر معه ودايما يوصل متاخر ويكلم قبل يقول انا تحت وهو نصاب ننتظر حول العشر دقايق طال عمره الله لا يسامحه ### 1/5 — Sign-in verification codes never arrive *2026-08-11, version 5.8.4* I installed this app to track a delivery because the Aramex website’s tracking tool was malfunctioning. However, I could not even sign into the app because no SMS verification code ever arrived although I requested one repeatedly. When I instead chose the “Resend Email” option, the app simply referred me to the website to sign up, which was pointless because I already have an Aramex user profile. But this app refuses to let me sign into it. I suppose none of this fiasco should surprise me, as it is entirely consistent with Aramex’s reputation. ### 1/5 — التوصيل في أوقات متأخرة ليلا *2026-08-09, version 5.8.4* توصيل الشحنات في وقت متاخر و الاتصال و ازعاج العميل و إيقاظه من النوم ### 1/5 — .. *2026-08-05, version 5.8.4* تطبيق يحتاج كثير للتطوير اولهم معالجة مشكلة الدفع وثانيا اضافه الدفع بواسطه applepay وايضا معالجة حذف واضافه البطاقة عن طريق التطبيق ### 1/5 — Disaster *2026-08-05, version 5.8.4* Unprofessional ## Most praised reviews (10 highest-rated) ### 5/5 — Too much delay in delivery *2026-09-03* I have experienced multiple times in delayed delivery especially for liability letter from bank. The updates showing in the app is wrong. Cant able to call customer care support. ### 5/5 — افضل شركه *2026-08-18, version 5.8.4* افضل شركه ### 5/5 — Excellent service *2026-08-16* Excellent service from Aramex! The entire experience was smooth, fast, and professional. My shipment was handled with great care and delivered on time. The tracking updates were accurate, and the staff were friendly, helpful, and responsive. I’m very satisfied with the service and would definitely recommend Aramex. Thank you for the excellent customer service! ### 5/5 — افضل شركة شحن بالعالم *2026-07-19, version 5.8.4* واصلوا مسيرتكم بالتوفيق ### 5/5 — Amazing *2026-07-08, version 5.8.4* Aramex app is amazing, I can track my shipments easily , and pay delivery fee if it requires . ### 5/5 — 🙏🙏🙏 *2026-07-06, version 5.8.4* 🙏🙏🙏 ### 5/5 — Great service *2026-06-16, version 5.8.4* I am very happy and thankful for the timely delivery. I needed the mic today for my karaoke party. I requested the delivery rep to deliver early and he obliged. Thank you Mohammed. ### 5/5 — Excellent service *2026-06-16, version 5.8.4* Excellent currier service here in the UAE … thanks very much ❤️ ### 5/5 — حوفا الوسطية *2026-06-01, version 5.8.4* مندوبو أرامكس شادي وراكان راقيين جداً في التعامل شكراً على الخدمة الجميلة ### 5/5 — ‏نايس *2026-05-29, version 5.8.4* gooooood --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*