# Arbiter — user reviews

> 218 indexed App Store user reviews of Arbiter by ArbiterSports LLC, rated 4.40/5 from 931 ratings.

- Source: https://appshunter.io/ios/app/arbiter/id1570396662/reviews
- App overview in markdown: https://appshunter.io/ios/app/arbiter/id1570396662.md
- Rating breakdown: 5★ 710 · 4★ 86 · 3★ 29 · 2★ 26 · 1★ 80

## What do users think of Arbiter?

Overall sentiment: negative

**Pros**

- 👍 Improved mobile interface design
- 🚀 Faster app performance and less crashing
- 📅 Easy schedule viewing and management
- ✅ Simple game acceptance workflow
- 💰 Straightforward money transfer to bank
- 👀 Team names and uniforms now visible
- 🎯 Consolidated single platform for officials
- 📱 Better mobile optimization than website

**Cons**

- 🐛 Frequent login failures and authentication issues
- 🔄 Constant forced logouts during use
- ❌ Missing school contact information
- 📋 Schedule doesn't display properly on app
- 🔐 Two-factor authentication required every login
- 📊 Missing payment status visibility
- 🎨 Poor visual design and UI layout
- ⚠️ Blank screens after login
- 🔗 Broken email verification system
- 📞 No messaging/inbox functionality
- 🗺️ Missing mileage tracking feature
- 👥 Cannot view crew member contact info
- ⏱️ Inconsistent app performance
- 🔄 Data sync issues with website version
- 📱 Poor iPhone/mobile responsiveness
- ❌ Cannot edit or manage blocks
- 🚫 Self-assign feature unavailable on mobile

**Commonly reported bugs**

- Login credentials not recognized despite working on website
- App logs user out after short inactivity
- Schedule fails to load or display
- Blank screens on home, connect, and profile tabs
- Calendar navigation jumps to wrong dates
- Game acceptance shows success but doesn't actually accept
- Verification codes not received on iPhone
- Bank transfer button non-functional
- Page doesn't fully display on Pro Max iPhones
- Email verification links never send
- App crashes or force closes frequently
- Strobe light effect on latest iOS versions
- Sign in button greyed out after maintenance
- Game changes don't sync to app from website
- Multi-factor authentication screen misformatted
- App freezes when selecting school
- Limited app support banner appears
- Schedule doesn't appear after login without refresh
- Declined game assignment produces error message
- Contact information displays incorrectly (mismatched logos/names)

**Most requested features**

- Coach names visible before games
- Monitor crew assignments display
- Mileage tracking for tax purposes
- Stay logged in option
- Calendar export to phone calendar
- Search functionality for contacts
- Crew text messaging for all members
- Self-assign options on mobile
- Notes feature on app (not just website)
- Payment status indicator on assignments
- Today button for quick date navigation
- Block status visual indicators (color-coded)
- Face ID/biometric authentication
- Contact export functionality
- Email verification option for 2FA
- Clickable AD links for game locations

## Newest reviews (12 of 218)

### 3/5 — Email support

*2026-08-20, version 1.15.0*

I like the new upgrades.  Particularly, the feature is allows you to see the game fees paid highlighted in green for each game on the assignment page. I don’t like it that email access was removed. It was very convenient to easily find all of the emails associated with Arbiter in one place. I truly miss that feature in the app.

### 2/5 — Can’t access profile

*2026-08-13, version 1.14.3*

No matter what I try I get an error everytime I click Profile.  I’m logged in and can favorite my teams, but it’s not usable for anything else.

### 2/5 — Disaster App

*2026-08-03, version 1.14.2*

The worst app I have on my phone. I would delete if I could. Security issues everywhere, including allowing facial recognition using an old photo. I imagine the lawsuits against them will eventually sink this app.

### 2/5 — Good potential but poor implementation

*2026-08-03, version 1.14.2*

Profile and calendar support doesn’t work.  Relying on local device storage means that teams being followed must be setup on each device being used rather then synchronized through a backend.  Currently no calendar integration on local devices for published scheduled events

### 4/5 — Good start

*2026-08-02, version 1.14.2*

Easy to use. It would be a 5 star when it incorporates the ability to save assignments to the iPhone calendar with the location address. It would be a great addition.

### 4/5 — Notifications

*2026-07-27, version 1.14.2*

Need the ability to receive notifications on the app of assignments or changes. I do like that I get txt notifications but having notifications on the app would be an added plus.

### 3/5 — New update

*2026-07-23, version 1.14.2*

New update isn’t as clean as it was before and days of the week aren’t listed until you click on the game.

### 2/5 — Google Calendar

*2026-07-08, version 1.13.2*

Please have Arbiter link and synchronize with Google Calendar and other online calendars

### 3/5 — Uh

*2026-07-08, version 1.13.2*

It is confusing and the website is way better than the app, when you update it it resets your passcode so you have to sign in again and in the app you can’t sign up for ref jobs but you can on the website but honestly the app is only goid for checking your games not actually signing up for them. 🤷‍♀️⭐️⭐️⭐️

### 5/5 — Great app

*2026-07-01, version 1.13.2*

I am a soccer official and have used this app with upgrades for 5 years. It is fast and efficient and easy to set up and use.

### 4/5 — Smooth but different

*2026-06-29, version 1.13.2*

Got so used to the old school arbiter still after almost a year after update trying to get around the app

### 2/5 — Limited Information

*2026-06-26, version 1.13.2*

Garbage. This app used to show my complete schedule of meets. Now it only shows school searching. This was a very good app but now it is useless and needs to be fixed.

## Most critical reviews (10 lowest-rated)

### 1/5 — Export calendar

*2026-08-28, version 1.15.0*

This app is terrible. I need to view a season schedule to send to grandparents. I want my schools old janky website back.

### 1/5 — No RSS, bad Add to Calendar

*2026-08-25, version 1.15.0*

There’s not a way to subscribe to a calendar via RSS to automatically get updates, and when I add events to my calendar using the link, it doesn’t ask which calendar to add them to or even put the event name on it, so I have to find the event, move it to the correct calendar and rename it. Whatever company the school was using before was way better. This is hot garbage.

### 1/5 — App is horrible

*2026-08-20, version 1.15.0*

You cant even find the stats of other ppl or look up the stats of who are very close in league contenders i would give this app zero stars if i could. KHSSA SHOULDVE NEVER GOT with this app.

### 1/5 — Garbage

*2026-08-17, version 1.14.3*

This app is absolutely terrible.    Absolutely sucks for officials for the WIAA.   I’d give it zero stars if I could

### 1/5 — Calendar Does Not Sync with IPhone

*2026-08-13, version 1.14.3*

Calendar feature does not sync with iPhone. Have tried to manually sync with url and it does not work. There is no sync calendar functionality in the settings section of the app as described in the instructions.

### 1/5 — Email harvesting

*2026-08-01, version 1.14.2*

What a complicated nuisance. I used to be able to go to the school’s sports calendar, and subscribe to any team calendar in one or two clicks. Now you have to sign in to a company website, share your email (why??), dig around their website, and get an email calendar link. It’s like going back in time.

### 1/5 — Does not work.

*2026-07-15, version 1.14.0*

Trying to accept games and app will not open up. Tells me to go to arbiter sports.com to open up to accept assignments. Needs fixed.

### 1/5 — Avoid most recent update

*2026-06-26, version 1.13.2*

Please note that I cannot see any of my games anymore. Every attempt to refresh the app has failed. Now none of my payments or games are being shown. If possible I would recommend avoiding the most recent update. Since this issue I haven’t been able to get and transfer my payments.

### 1/5 — New Update Sucks

*2026-06-26, version 1.13.2*

Please roll back the most recent update. I do not attend a school, but I am forced to select a favorite and can only see the schedule. I can no longer access Arbiter pay, my schedule, or reports. This makes the app pretty much unusable for referees.

### 1/5 — Your app now sucks

*2026-06-25, version 1.13.2*

Your update shut down the app…great job

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2026-08-30, version 1.15.0*

Since you've changed your entire format it's much easier & I love it! Thanks much!!

### 5/5 — Easy

*2026-08-26, version 1.15.0*

Quick and easy all I can say it’s smooth to which is nice

### 5/5 — Daz BB official

*2026-08-15, version 1.14.3*

Prone app gives easy access for contract acceptance of contracts.

### 5/5 — Arbiter

*2026-08-07, version 1.14.3*

Arbiter is so convenient and easy to use. It’s nice to see my schedule, payments, and game information all in one place.

### 5/5 — Very Responsive

*2026-08-04, version 1.14.2*

I have contacted the Arbiter for assistance and each time they solve the issue very quickly.  I truly appreciate how responsive they are.
Thank You 
Bruce

### 5/5 — Official

*2026-07-31, version 1.14.2*

Very Convenient… Never miss a game assignment!!

### 5/5 — Great upgrades

*2026-07-21, version 1.14.0*

I’ve used the Arbiter app for years as an official. I’m very happy with the new upgrades they made in the new app. It’s easy to navigate and complete the day to day tasks that I use the app for.

### 5/5 — So much easier

*2026-07-19, version 1.14.0*

Using the app was so much easier than going to a website. Great improvement, keep it up!

### 5/5 — Undisputed Champ

*2026-07-13, version 1.14.0*

Sometimes managing a schedule can get overwhelming but this application was clear and concise. As a multi-sport public servant I commend the application and the ease of navigation. Security was tight and secure logging in for me but I found that to be a relief; some people cringe at those trials but I still managed fine with your services.

### 5/5 — Arbiter excellence

*2026-07-05, version 1.13.2*

Arbiter is an exceptional platform for basketball officials because it streamlines every part of game management with clarity and reliability. It centralizes assignments, schedules, and communication so officials always know where they need to be and what is expected of them. The system’s intuitive interface reduces administrative headaches, letting officials focus on performance rather than logistics. Its built‑in tools for availability, travel limits, and crew coordination make organizing games far more efficient for assigners and referees alike. Overall, Arbiter strengthens professionalism across officiating by providing a consistent, organized, and dependable operational backbone. Thank you

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
