# Arbor Financial Mobile Banking — user reviews > 164 indexed App Store user reviews of Arbor Financial Mobile Banking by Arbor Financial Credit Union, rated 4.70/5 from 4,796 ratings. - Source: https://appshunter.io/ios/app/arbor-financial-mobile-banking/id1018366017/reviews - App overview in markdown: https://appshunter.io/ios/app/arbor-financial-mobile-banking/id1018366017.md - Rating breakdown: 5★ 3,998 · 4★ 440 · 3★ 142 · 2★ 69 · 1★ 147 ## What do users think of Arbor Financial Mobile Banking? Overall sentiment: neutral **Pros** - 🚀 Fast, secure electronic services - 👍 Convenient, secure mobile app - 🔒 Robust security features - 💡 Helpful credit union staff - 👍 Easy to use, efficient **Cons** - 🐛 Buggy, glitchy, and unreliable app - 🕰️ Slow, laggy performance - 🔑 Frequent re-authentication required - 💳 Difficult to access credit card information - 🔍 Poor search and navigation **Commonly reported bugs** - Inconsistent mobile deposit processing - Zelle and bill pay issues - Accounts not displaying correctly - Frequent app crashes and freezes - Login and authentication problems **Most requested features** - Improved mobile check deposit - Seamless integration between accounts - Customizable dashboard and layouts - Enhanced Zelle and bill pay functionality - Fingerprint/biometric login support ## Newest reviews (17 of 164) ### 3/5 — Getting there *2026-06-21, version 24.0.251000* Credit card payment not seamless at all, it is a maze ### 3/5 — A little glitchy *2026-05-01, version 24.0.251000* I like the convenience of the app, but it glitches out a lot. For example, I cannot click on past deposited checks after this most recent update. ### 3/5 — Poor credit and debit card management *2026-04-07, version 24.0.251000* Our ability to manage our cards and rewards is much worse than in the past. Communication about our issues falls on deaf ears. ### 4/5 — Update *2026-04-03, version 24.0.251000* You don't update your system to benefit customers ### 3/5 — Just okay *2026-03-17, version 24.0.251000* My biggest issue with the app so far is the main screen has ads to outside companies. ### 2/5 — This used to be better *2026-03-16, version 24.0.251000* I’m consistently renewing an authorization for Face ID for my registered device and all on my transfers that I had stored went away when the app changed… This used to be the Rolls Royce of banking apps and now it’s a KIA. I have less issues with my Honor account app and with my Morgan Stanley app… definitely feel like we got downgraded here. ### 5/5 — Excellent Service *2026-03-15, version 24.0.251000* Easy to use; direct deposit; updates on transactions ### 2/5 — New look, slow UI *2026-03-14, version 24.0.251000* Lots of new features with a slower UI. ### 5/5 — App *2026-03-14, version 24.0.251000* Love it ### 5/5 — Susie *2026-03-11, version 24.0.251000* Works great! Easy to understand! Easy to read! ### 5/5 — What a great upgrade! *2026-03-07, version 24.0.251000* Improvement’s in all the right places! ### 5/5 — New Updates *2026-03-07, version 24.0.251000* Love the new updates and user interface. Makes it clear so I can understand my finances easily! ### 5/5 — App *2026-03-05, version 24.0.251000* Not sure if I like better but it’s okay ### 5/5 — Very Satisfied! *2026-03-04, version 24.0.251000* I’ve been using Arbor for years now and I’ve never had a problem with them! Their app is very straightforward, their staff is incredibly helpful and they are very quick to take care of fraudulent charges! Five big stars! ### 5/5 — Smooth access *2026-03-02, version 24.0.251000* Great App to bank transactions ### 5/5 — Easy to use *2026-03-02, version 24.0.251000* Easy to use ### 5/5 — Accessible App *2026-03-02, version 24.0.251000* Easy to Use’ ## Most critical reviews (10 lowest-rated) ### 1/5 — 1098 form *2026-05-13, version 24.0.251000* There’s no way to download tax form on the mobile app or website. How can you overlook such a basic document? ### 1/5 — I HATE THIS APP *2026-03-06, version 24.0.251000* I’ve been having the. WORST. time with arbor. Especially with this app. There is a loading screen in between every single button you push and it takes FOREVER. Good luck if you need a fast transfer in a pinch. Good luck waiting for it to even let you login. And good luck with the waiting screens even when you have perfect service. Can’t say how many times the app is down ALL. THE. TIME. and it’ll be mid day. Not even at night. Horrible when I need to access my money and the app is down and I can’t get to it when I’m at the store?!?!? ### 1/5 — Hard to use *2026-03-04, version 24.0.251000* Stop wasting money updating an app that doesn’t need updating. And stop requesting me to review it ### 1/5 — 0 stars *2026-03-01, version 24.0.251000* If I could give this rating 0 stars I would I hate how this app runs since the updates better just going into the actual branch ### 1/5 — Needs improvement *2026-01-16, version 24.0.51001* Slow Zelle transfers. Every other bank when money gets sent into the account it takes about 1 min to appear. With this app it takes upwards of an hour to show a payment was sent. The app does not have ability to make a payment to a loan from an external account (EVERY other bank allows this) ### 1/5 — Not every thing working *2025-10-17, version 24.0.51001* You will be surprised with charges and fees. Zelle transfer not working it showed bill pay instead ### 1/5 — App hasn’t been working for the last month *2025-07-08, version 24.0.51001* I couldn’t login for a few weeks, and customer support was no help. Finally I was able login, and it just loads and loads and never actually gives me any information ### 1/5 — Waste of members money *2025-06-29, version 24.0.51001* There was absolutely nothing g wrong with the old app. As a credit union there was no need to spend money on this unnecessary app update. ### 1/5 — 0 stars *2025-06-26, version 24.0.51001* If I could give this rating 0 stars I would I hate how this app runs since the updates better just going into the actual branch ### 1/5 — Used to be excellent *2025-06-20, version 24.0.51001* Before the recent upgrade I loved this app. Since the upgrade, the interface is cluttered, it is slow, and I am unable to mobile deposit checks anymore. It always has some excuse why it can’t read them. This upgrade was change for the sake of change and it flopped. Please bring back the previous version. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use and works *2026-08-05, version 24.0.251000* What do I want from my banking app? See above. ### 5/5 — Easy *2026-06-27, version 24.0.251000* I like the fast transfer option ### 5/5 — I can move my money when I want to! *2026-06-08, version 24.0.251000* We use Amazon for a few purchases ( as do some other folks) and being able to transfer our money at any time to cover those transactions is a blessing. And the deposit feature of taking a picture of my check saves us some driving time. Thank you for an easy to use app! ### 5/5 — Updated App was needed! *2026-04-29, version 24.0.251000* I am thrilled with the new app. It is very useful and easy to navigate. While there is a small learning curve, once you become familiar users can set up automatic transfers, text alerts and manage spending more efficiently! ### 5/5 — Credit Union Review *2026-04-17, version 24.0.251000* I have been happy with this credit union for decades. Kind, friendly and always helpful. ### 5/5 — Great credit union *2026-04-06, version 24.0.251000* I appreciate all their great services and wonderful staff. Especially grateful for shred day. ### 5/5 — Easy Peasy for wee Seniors *2026-04-02, version 24.0.251000* I really like this app for my Arbor accounts.easy to access with the Face ID and transfer funds are a snap! Great software. ### 5/5 — Arbor Mobile Banking *2026-03-27, version 24.0.251000* Very Clear & Detailed ### 5/5 — Great Service *2026-03-25, version 24.0.251000* Wonderful place to do your banking. ### 5/5 — Title *2026-03-20, version 24.0.251000* Very easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*