# ARCCTV — user reviews

> 283 indexed App Store user reviews of ARCCTV by 浩汉 谢, rated 4.50/5 from 69 ratings.

- Source: https://appshunter.io/ios/app/arcctv/id1376487513/reviews
- App overview in markdown: https://appshunter.io/ios/app/arcctv/id1376487513.md
- Rating breakdown: 5★ 56 · 4★ 4 · 3★ 1 · 2★ 1 · 1★ 7

## What do users think of ARCCTV?

Overall sentiment: negative

**Pros**

- 🚀 Crystal clear camera quality
- 👍 Easy to set up and use
- 🔒 Reliable security features
- 🤖 Accurate motion/human detection

**Cons**

- 🐛 Frequent disconnections and network issues
- ⏱️ Slow live feed and video playback
- 🔓 Limited video recording duration
- 💰 Forced cloud subscription for full functionality

**Commonly reported bugs**

- App crashes and freezes frequently
- Camera controls and settings disappear after updates
- Time/date synchronization issues
- Unreliable motion detection and alerts

**Most requested features**

- Expand video recording duration
- Improve network stability and connectivity
- Restore full video playback without cloud subscription
- Add more customization options

## Newest reviews (13 of 283)

### 4/5 — Fonctionne correctement

*2026-08-08*

L’application fonctionne correctement, mais elle pourrait être améliorée en ajoutant par exemple un bouton pour mettre en pause l’enregistrement et les alertes de surveillance accessible simplement sur la page d’accueil

### 4/5 — 👍

*2026-05-14, version 4.9.1*

So much better thank you

### 4/5 — Assez complet

*2026-04-09*

Pas mal du tout 
Installation simple et rapide des caméra 
Manque juste la notion de charge pour les caméra avec panneaux solaires

### 1/5 — Quality

*2026-03-20, version 4.7.6*

These cameras suck. The quality is horrible. They keep disconnecting no matter how close or how far you are from your Wi-Fi. Seems to always be disconnecting and then when you try to watch the live feed, it won’t allow you to and the lag between motion detection and video alert more than 30 seconds. Also the playback time only gives you roughly 30 seconds.

### 1/5 — Erkennt keine Tiere!

*2026-03-01*

Obwohl der Kundenservice sehr schnell und auch sehr freundlich ist konnte mir niemand helfen. Meine Katze wurde nicht ein einziges Mal erfasst! Die App ist sehr fehlerhaft! Manchmal muss man einen Befehl mehrmals eingeben und dann wird er trotzdem nicht gespeichert. Zusätzlich wird man ewig aufgeforderten ein Abo abzuschließen! Hatte bereits mehrere verschiedene Überwachungskameras von unterschiedlichen Anbietern aber diese App ist mit abstand die schlechteste. Ich werde die Kameras wieder abbauen und welche von einer anderen Firma kaufen. Die Kameras an sich wären Top aber nicht mit dieser Software. Sehr schade!

### 1/5 — Trash

*2026-02-13, version 4.7.5*

it asks you to confirm your country, and after you select it, it says "error" and that you can only change it once every 30 days, and it doesn't let you see anything on the cameras.

### 4/5 — Funktioniert gut

*2026-02-10*

Insgesamt tut die App was sie soll. Keine Verbindungsprobleme! Wir hatten vorher Kameras von Blink, da hat mich das Abo genervt und auch das ich mit den Kameras wenig flexibel bin. Alarme, Aufnahmen, Ton etc. funktioniert gut. Eines vermisse ich allerdings. Wie kann ich eine einzelne Kamera über die App temporär abschalten, wenn in dem Bereich, z.b. im Garten viel los ist.

### 1/5 — Portrait - Landscape - Portrait - Landscape

*2026-02-08, version 4.7.5*

Stop making me switch between modes.  Just let me do everything in Landscape on my iPad.

### 1/5 — Horrible

*2026-02-07, version 4.7.5*

This is just an embarrassing app that makes a decent camera totally useless. EXTREMELY slow, always begging you to buy a cloud subscription, and making it horrible to use. This company should be embarrassed of their product!

### 2/5 — I'm counting on this app to get way better.

*2026-02-06, version 4.7.5*

I like the cameras, but cameras are only as good as the app that controls them. I need for this app to open when I need it to open.

### 1/5 — Mal

*2026-01-24, version 4.6.1*

La última actualización congelada la imagen y eventualmente aparece un “error de red” esto no me pasa con la versión para Android.

### 1/5 — Schlechte Verbindung

*2026-01-22*

Einfach MEGA schlechte Verbindung

### 1/5 — 再生日時がずれる

*2026-01-18*

アプリで日付から再生しようとするとなぜか前日に強制的に飛ぶ。スクロールで再生したい日時にしようとすると10日前の録画が再生。
だめだコリャ。

## Most critical reviews (10 lowest-rated)

### 1/5 — Hardware gut Software nichts

*2026-07-29*

Meine Begeisterung hält sich auch in Grenzen. Nur ein Teil der Funktionen gegeben. Die Software macht die, eigentlich gute Hardware schlecht. 
Würde mich über Nacharbeit und eine Update freuen.

### 1/5 — SD CARD

*2026-07-26, version 4.10.2*

They blocked SD CARD SO YOU HAVE TO BUY THEIR SUBSCRIPTION THIS IS ILLEGAL

### 1/5 — Sucks

*2026-07-09, version 4.10.2*

App needs fixing keep stopping quit working on my iPhone 16 Pro max

### 1/5 — Useless

*2026-07-08, version 4.10.2*

I was never able to register an account.  Tried using  email and phone.   Never received the code.   Completely useless

### 1/5 — Don’t buy this!!

*2026-06-28, version 4.10.2*

It worked poorly for 7 days exactly (free trial time) day 8 cameras don’t want to connect to network doesn’t want to record pictures nor videos. Support sucks they don’t answer and all they tell you is to check your internet connection or reset you cams.

Huge waste of money and time. Plus they charged $62.99 without my permission and I’m waiting for the refund request to be answered. 

Don’t use this equipment it’s pure garbage and tech support doesn’t do anything.

### 1/5 — ARCCTV

*2026-06-23, version 4.10.2*

Sucks couldn’t even get an App to add to my home screen.

### 1/5 — Camera

*2026-06-23, version 4.10.2*

The camera just won’t load at all.

### 1/5 — 最悪なアプリ

*2026-06-01*

クラウドでお金掛かるならわかるけど、SDに記録して再生するにもお金かかる！！意味がわからん！！全て課金しないとダメなアプリ

### 1/5 — App needs work doesn’t want to connect to cameras

*2026-04-30, version 4.7.6*

App doesn’t want to connect to the bace unit

### 1/5 — Please

*2026-04-21, version 4.7.6*

Hi can you please update the app it’s not working at all thank you

## Most praised reviews (10 highest-rated)

### 5/5 — Great job

*2026-08-04, version 4.10.2*

Got the car stolen and found the sss hole

### 5/5 — Wonderful

*2026-07-21, version 4.10.2*

Clearest images, works like a charm

### 5/5 — New Cameras

*2026-07-12, version 4.10.2*

Great!!!!

### 5/5 — Excelente calidad

*2026-07-09, version 4.10.2*

Muy buena calidad de imagen . Lo recomiendo

### 5/5 — My camera

*2026-07-09, version 4.10.2*

It’s been awesome camera and seat quality so far never had problems with

### 5/5 — My camera

*2026-03-01, version 4.7.6*

It’s a great value! Camera is crystal clear! I’m happy with my purchase!

### 5/5 — Really?????

*2026-02-18, version 4.7.6*

Sometimes work and sometimes it’s a pain in the neck, and they want my money ☹️
Ok now works perfectly 👍🏼

### 5/5 — Video completo

*2026-01-04, version 4.6.0*

Si se puede ver el video completo (yo también me enojé) Enero 2026, antes veíamos 5 seg en Eventos y ahí daba la opción de video completo, Ahora es estando fuera de la cámara (donde están todas) y ahí vemos la opción de Reproducción en icono azul, seleccionar ese y la primer pantalla es en la nube, y ahí en un lado dice SD del lado derecho y LISTO ya se ve completo 

Nueva Reseña, Dic. 2025 En la tarjeta ya No se puede ver todas las horas como antes, que para eso son las cámaras (Ejemplo: ver qué pasó a las 3am)

Antes tenía la opción de grabar en tarjeta y ver lo que se grabó en todo momento, ahora Agosto 2025 ya no permite, solo se puede ver un pedacito y te obliga a que pagues en la Nube (ya no sirve así)

### 5/5 — Good wireless system

*2025-12-10, version 4.6.0*

Over all the software is good i have installed this system in my home and software gives constant updates on detection and stores the information very well all in all good product will recommend it

### 5/5 — Excelente

*2025-03-31, version 4.2.5*

Funcionando a la perfección con esta actualización.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
