# ArcGIS Earth — user reviews

> 34 indexed App Store user reviews of ArcGIS Earth by ESRI, rated 3.50/5 from 44 ratings.

- Source: https://appshunter.io/ios/app/arcgis-earth/id1442724282/reviews
- App overview in markdown: https://appshunter.io/ios/app/arcgis-earth/id1442724282.md
- Rating breakdown: 5★ 20 · 4★ 3 · 3★ 6 · 2★ 8 · 1★ 7

## Newest reviews (13 of 34)

### 3/5 — Good so far.

*2025-02-18*

Good so far, but I’ve only been doing data points for a project. It would be awesome if you could add a light mode as it is hard to see in sunny areas. Or it’s there somewhere and I’m blind.

### 2/5 — Landscape?

*2024-11-22*

Using Ipad with mouse and keyboard so portrait makes me want to use other earth type apps instead.

### 3/5 — I have problem

*2024-11-05, version 2.2.1*

New update for app make crash and out of app to home screen

### 3/5 — Bị lag quá

*2024-09-11, version 2.2*

Bị lag quá ad cho về phiên bản cũ đi

### 3/5 — Good but not available for Mac

*2024-06-09, version 2.1*

I like this app and we use this application in the office. But the mac version is not available. We cannot take advantage of Arcgis Earth desktop features.

### 2/5 — Major issues with UI

*2024-02-06*

I really don't want data to show up on whos imagery im looking at and when its from every time i touch the screen. I just want to look at the data from the pins i imported from the USGS MRDS system. I can not select any pin i'm looking at, just a bunch of nonsense from MAXAR imagery pops up. Also as im trying to scroll around and look at things i constantly have the maxar info pop up unintentionally. The tool circle at the bottom when open has too large of an interaction box which makes it impossible to navigate around the imagery while its open as it tries to instead select tools instead of move the users view. Theres some very good features in the app but the user interface makes it almost useless to me. Some major fixes need to be made.

### 3/5 — iPad support

*2023-10-25*

Would like to see landscape mode. More measurements preferably a radius measurement. Adding lines not just place markers. In the future a way to seamlessly switch from desktop to iPad or vice versus when working on projects

### 3/5 — Needs Apple Watch Support

*2023-01-29*

I like the app.  It works fine and automatically saves the track to my ArcGIS Online account.  I recommend that you log into your ArcGIS Online account before you are in the field.  I was able to log a track of the 2022 San Diego Rock’n’Roll 5K.  However, it will drain your phone’s battery faster than expected.  That is why I would REALLY like the app to have the controls work from my Apple Watch.

### 2/5 — No Landscape Mode

*2022-10-13*

Would love to have the ability to use full width of iPad screen.

### 3/5 — Muy bueno

*2022-09-22, version 1.6*

Muy bueno, pero no me deja iniciar sesión con ninguna cuenta

### 4/5 — Some suggestions

*2022-02-19, version 1.4.2*

- Satellite images of some areas are rather old, e.g., about 6-7 years old. It would be good if we have the latest imagery worldwide.
- Rotating the device doesn’t work and the images are not oriented to the rotated device.

### 3/5 — Vertical only

*2020-09-30*

It seems a bit strange that ESRI decided to not create a version that works in landscape mode. Maybe that will be in another version?  If they do that, it won’t be too difficult to create a native MacOS version too via Catalyst...?  Crossing fingers...

**Developer response:** Hi there, thanks for using ArcGIS Earth. The support for landscape mode is indeed within the scope of our plan, please look forward to our future version
- Best, ArcGIS Earth Team

### 3/5 — Can’t search using coordinates

*2019-10-29*

It’s shocking to see lacking of this feature for a GIS company product

**Developer response:** Hi there, thanks for using ArcGIS Earth. There are potential issues in specific areas causing the inaccuracy for plotting coordinates. We are researching the possibility though. Thanks for your patience. 
Best,
ArcGIS Earth team

## Most critical reviews (10 lowest-rated)

### 1/5 — Lag

*2026-02-01, version 2.5.1*

Lag có xem được gì đâu. Phế vật.

### 1/5 — Gulf of Mexico

*2025-03-06*

Gulf of Mexico has the wrong name and I won’t use a service that doesn’t follow current international  standards for the names of bodies of water

### 1/5 — App quá lag

*2024-07-25, version 2.1*

Lần nào vào app cũng bị crash ra ngoài. App quá tệ. Mình dùng 12 pro max chứ không phải máy quá cũ nhé

### 1/5 — Placemarks Were Randomly Deleted

*2023-12-14*

I rarely write App Store reviews- unfortunately in this case I have to strongly advise against this app. I had approximately 500 placemarks on my map placed, the one day when I opened the app, all but a handful were deleted. Fortunately, I anticipated this and maintain a regular backup of the placemarks, but it’s still extremely disappointing. If I hadn’t been careful with the backup, the placemarks would be permanently gone. For this reason, I strongly advise against using this app.

### 1/5 — Basically Non functional

*2022-11-13*

After installing the app, I connected to My Content and tried to load a feature layer and the app crashes.  From that point forward, it crashes every time you open the app until you uninstall the app and reinstall it.  If you try to load the feature layer again, the issue repeats.  Since I can’t submit a ticket with my level of license, I guess I can’t use it.

**Developer response:** Thanks for your use and feedback! Please send more details to our feedback email- arcgis-earth@esri.com. Our member will get in touch with you.

### 1/5 — 최악이에요

*2022-10-29, version 1.6*

찍어둔 포인트는 주기적으로 날아가고, 트랙은 이름 바꿔야 공유되고, 공유해도 빈 kml로 오고, 사용하기도 너무 불편해요. 포인트 한번에 숨기는 기능 좀 만들어주세요. 
트랙 보면서 가고싶은데 트랙 열어둔 채로 사용하려고 하면 방향이 안 보이고.
기록 간격 설정도 좀 만들어주시고, 트랙 다시보기 때 재생 좀 없애주세요. 쓸모도 없고 보는데 시간만 오래 걸리고 대체 무슨 용도로 만들었는지 모르겠습니다. 데이터 날아간다고 메일 보냈더니 폰 자체에 저장되는거라서 날아갈리 없다는 말만 하는데 벌써 몇 번째인지 모르겠어요. 제 폰 문제일 수도 있겠죠. 용량은 아이폰12 미니입니다. 기종의 문제라면 업데이트 때 수정 좀 부탁드립니다. 써본 gps 어플중에 제일 별로에요. 지도 화질이랑 gpx 여는 것때문에 썼는데 이 두가지 말고는 좋은 점이 없어요.

### 1/5 — Sloppy effort given what we pay for ArcGIS

*2020-02-29*

As a beta, I viewed the app as having potential. Ironically though, since its official release, it is just a waste of storage space. I have tested this app on every platform and, with the exception of IOS, I can see the content from “My Content” that is saved in ArcGIS online. On my iPhones (multiple), it shows no content.  As there are far better apps for just viewing the world on a map, that makes ArcGIS Earth completely useless. What is the point if I cannot visualize anything more than canned data? BTW, ArcGIS Explorer for IOS easily displays the data from “My Content.”  The issue is limited solely to this app and only since official release.

**Developer response:** Dear swyost,
I am sorry to hear your issues using ArcGIS Earth.  ArcGIS Earth supports to display and load data of Image/Scene/Feature/Map Services, KML/KMZ, Web scenes, Mobile Scene Packages from Portal. Can you share your issue screenshots or more details to ArcGISEarth_Feedback@esri.com so that we could research the issue you encountered? 

 Best,
ArcGIS Earth Team

### 1/5 — Very old maps

*2019-10-18*

No map updates

**Developer response:** Hi there,

Thanks for using ArcGIS Earth. The default World Imagery basemap was updated on Oct.10th.2019. The imagery was not updated collectively, rather it is by tiles. You can refer to - http://www.arcgis.com/home/item.html?id=10df2279f9684e4a9f6a7f08febac2a9. Another option to view the most current imagery within your interested area is to publish the data to Portal and then access it from ArcGIS Earth basemap group. Hope it answers your question.

ArcGIS Earth team

### 2/5 — Imagery issue

*2026-07-10*

The historical imagery is inaccurate. It shows the same image for a few years

### 2/5 — Stunted Development

*2025-08-27*

The app is pretty okay, but definitely lacking in some basic functionality for an iOS or iPadOS application. The lack of a landscape display option for users working from an iPad is rather infuriating as it prevents the user from being able to use it on the iPad using a keyboard. From an iOS perspective, some of the target audience of this will likely use Juggernaut cases or similar to keep a phone accessible, but able to fold away and likewise need a landscape orientation option.  When adding / editing features, the navigation of adding points is counterintuitive to the gestures and there is zero support for Apple Pencil.  This works as a basic app, but there is a ton of room to grow and ESRI can definitely do better. Perhaps just an artifact of ESRI’s overall lack of support for the Apple ecosystem.

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome

*2023-09-07, version 1.7.2*

Thankyou

### 5/5 — Amazing app

*2023-06-30*

Great app, I can look at places right through my phone!

### 5/5 — Need to be fixed

*2022-04-28, version 1.5.1*

When I zoom in to one place in the map, the earth become black and I can not see the map, I can only see the tools on the right.My device is Apple IPad Pro 12.9 inch M1 2021 5g. It need to be fixed.thank you

### 5/5 — Awesome app for work or play!

*2020-01-31*

Great App! Easy to use. Great way to capture activities, experience the world virtually and take spatial information into the field. Also syncs pictures!

**Developer response:** Hi there, thanks for using ArcGIS Earth. 
Best,
ArcGIS Earth Team

### 5/5 — Fantastic App

*2019-09-23*

Great handy mobile GIS I can use to help my staff out.

**Developer response:** Hi Cody, thanks for using ArcGIS Earth! 
We are iterating quickly. So do not hesitate to reach out to the team if there are any workflows or enhancements interest you, at ArcGISEarth_Feedback@esri.com. Cheers!
- ArcGIS Earth Team

### 5/5 — Love this app!

*2019-09-22*

I just love the usability of this app! The ability to share my photos along with the geolocation in a visual walkthrough of my travel path is really unique. I hope they make saving/sharing a bit easier but it’s Esri; I’m not at all worried they’ll perfect it to excellence. Great job to the developers on this one!

**Developer response:** Hi MiluZoe, the team is glad to hear that you like ArcGIS Earth! The saving/sharing experience will be enhanced in a future release. Also, we are considering numerous enhancements to the Tour feature. Stay tuned! 
- ArcGIS Earth Team

### 4/5 — Great app but…

*2024-11-13, version 2.2.1*

Works amazing, but we need landscape view to fully take advantage of our iPads

### 4/5 — 날아갔어요..

*2024-06-05, version 2.1*

정말 잘 쓰고 있었는데
업데이트 하니까 그 동안의 트랙이 모두 날아갔네요 ㅠㅠ..

그리고 시간이 4-5시간 정도 측정하다보면
트랙이 튀고 버벅거림이 심해집니다

그거 빼고는 정말 잘 쓰고 있는 앱입니다
그리고 좌표값을 넣고 빼고 잘 할 수 있도록 업데이트 되면 좋을 것 같아용

### 4/5 — Bị lỗi văng ra ngoài

*2024-05-16, version 2.0*

Cần cập nhật bản mới. Mở lên bị lag và bay ra ngoài

### 4/5 — Great Mobile App

*2023-01-19*

Great alternative to that other Earth app but I would like to see some better iPad optimizations (Please add landscape mode and pencil support).

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
