# ArcGIS Survey123

> Smart forms and surveys for efficient, location-aware field data collection. (iPhone/iPad app by ESRI.)

- Source: https://appshunter.io/ios/app/arcgis-survey123/id993015031 (this page in markdown: same URL + `.md`)
- Developer: [ESRI](https://appshunter.io/developer/379687933)
- Category: Utilities, Productivity
- Price: Free
- Rating: 2.80/5 from 212 App Store ratings · 91 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 221 MB
- Languages: American English, Arabic, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian and 28 more
- Released: 2015-05-23
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/arcgis-survey123/id993015031/reviews.md

## What is ArcGIS Survey123?

Smart forms and surveys for digital data collection.

ArcGIS Survey123 helps mobile workers collect field data with speed and precision. Capture location-aware survey responses anytime, anywhere—even offline—and sync seamlessly with your ArcGIS platform for real-time analysis and decision-making. From gathering public feedback to conducting inspections or documenting field conditions, Survey123 helps ensure data capture is efficient and reliable.

ArcGIS is available on your desktop, in a browser, and on smartphones or tablets. Survey123 is Esri's form-centric app on mobile devices.

Note: Survey123 is designed for organizational use. This app requires you have an ArcGIS organizational account to collect and update data. Public surveys shared by organizations can be accessed without sign in for crowd sourcing or citizen science purposes.

Collect and submit data with precision:

- Capture data using a wide variety of question types including text, map, choice lists, dates, photos, signatures, and barcodes.

- Collect data online or offline and sync when connected.

- Capture location information using device GPS.

- Use maps in surveys to select points.

- Apply skip logic, calculations, and data validation to ensure high-quality responses.

- Attach photos and audio to survey responses.

- Create multilingual surveys.

Work securely with your organization:

- Securely connect to your ArcGIS Online or ArcGIS Enterprise organization.

- Submit surveys to trigger feature service webhooks that automate downstream workflows.

Collaborate and analyze results:

- Access and complete publicly shared surveys in the field without needing to sign in, allowing you to provide feedback or contribute data for crowd sourcing projects.

- Integrate data submitted from the Survey123 field app with ArcGIS Dashboards, ArcGIS Experience Builder, and other ArcGIS solutions to enhance visualization and analysis.

- Submit reliable survey data to support professional reports, which can be generated using customizable report templates on the Survey123 website.

- Submit survey data in the field to make it available for export in formats such as CSV, Excel, shapefile, or file geodatabase through the Survey123 website, ArcGIS Online or ArcGIS Enterprise.

## Key features

- Smart forms for data collection
- Offline data capture and syncing
- Location-aware data with GPS
- Support for various question types
- Photo and audio attachments
- Data validation and skip logic
- Integration with ArcGIS platform

## What do users think of ArcGIS Survey123?

Overall sentiment: negative

**Pros**

- 💡 Offline map viewing capability
- 🌍 Easy translation support
- 📝 Solid core functionality for data collection
- 🎨 Customizable forms when designed well
- 📱 Works well on iPad with proper configuration

**Cons**

- 🔋 Severe battery drain from continuous location tracking
- 🐛 Frequent crashes and app freezes
- ⏱️ Significant lag and slow performance
- 🔐 Authentication and login issues
- 📸 Photo attachment failures and glitches
- ⌨️ Keyboard interaction problems blocking form progression
- 🗺️ Geopoint location accuracy issues
- 📤 Submission errors with vague error messages
- 🖥️ No macOS desktop support
- 💰 Predatory pricing with poor support quality
- 🔄 Slow bug fix response times despite known issues
- 🎯 Clunky and unintuitive user interface
- 📋 Cannot edit previously sent surveys
- 🔌 Background location tracking despite app permissions

**Commonly reported bugs**

- Continuous location services polling even when app is closed
- iPhone 17 photo capture causes complete app crash
- Keyboard hangs during form data entry
- App crashes on login attempts
- Submit checkbox occluded by keyboard
- Unknown error messages on photo/data submission
- Geopoint displays incorrect location (Africa/Atlantic Ocean)
- Paste answers from favorites feature broken
- External CSV calculations not functioning after updates
- Rating option displays radio buttons with misaligned star images
- Map library shows no compatible maps found
- Related tables cause send/edit failures
- Refresh loop when exiting surveys
- Account creation paradox (need account to create account)
- Federated credential sign-in not supported
- Duo 2FA not displaying properly in embedded browser

**Most requested features**

- Edit sent survey data capability
- Multiple photo selection from library
- Magic keyboard trackpad support for iPad
- Previous answers dropdown for repeated data entry
- Desktop/web-based survey completion
- Submit button always visible (not hidden by keyboard)
- macOS app compatibility
- Video selection from photo library
- Note section for additional details
- Arabic language support
- Improved keyboard handling and exit mechanisms
- Most recent surveys shown first by default

## Recent user reviews (10 of 91)

All indexed reviews: https://appshunter.io/ios/app/arcgis-survey123/id993015031/reviews.md

### 5/5 — Wow

*2026-07-14*

Wowowowowiwowowowowo this is such an amazing app i don’t now how id function without it tbh

### 1/5 — God awful

*2026-03-10*

App was absolutely and utterly terrible

### 1/5 — Not good, and not getting any better

*2025-12-19*

I have a GIS degree. I’ve had the displeasure of using this app for the past 7 years for work both collecting field data and configuring forms for others. It’s a simple app that somehow remains very difficult to use due to numerous bugs, battery drain, lag, crashing, authentication loops, etc. These issues get exacerbated in areas of poor cell service, causing errors that only resolve by force quitting the app and re-opening in airplane mode. There have been basically no improvements to this platform or support which make the predatory pricing practices of ESRI even more egregious. A billion dollar company that can’t make a simple app functional.

### 1/5 — Potential held back by battery life and design issues

*2025-12-11, version 3.24.23*

It looks bad and runs worse draining your battery. The Survey123 app experience is even worse when developers don’t recognize or address its limitations.

### 3/5 — Good, with bugs

*2025-11-09, version 3.24.22*

Solid overall functionality, but crashes when uploading photos on iPhone 17

### 3/5 — Solid Tool

*2025-10-26*

Survey123 is a solid tool and part of many of our data collection efforts with my students. That said there are a few buggy aspects that seem to take a relatively long time to address.

First there is the perpetual issue of data entry with a keyboard STILL often hanging up the advancement through the form.

Most recently I discovered that (while doing a demo to my class as we were about to head out into the field with Survey123) my new iPhone 17 causes the app to completely crash if you attempt to take a photo. We replicated the issue with other students who also had new iPhone 17s.

Again, a solid app, but the responsiveness/speed of revisions leaves much to be desired.

### 1/5 — This is bad

*2025-10-22*

Very bad app

### 2/5 — Drains battery.

*2025-10-02, version 3.24.21*

App keep running in background draining huge amounts of power

### 1/5 — bad

*2025-08-22*

It’s bad

### 1/5 — Terrible battery life. In traditional ESRI fashion, a monopoly leaves much to be desired

*2025-06-30, version 3.22.58*

All in all, the app is fine. Decent, even. It does what it is supposed to do. 

But it is held up by piles and piles of unoptimized spaghetti code, because they don’t really have any competition. The main example of this is battery usage. This app, if given necessary location permissions, will find your exact location indefinitely. It doesn’t matter if you scroll to a different app. It doesn’t matter if you set your permissions to only track location while using the app. It will keep draining your battery at around 10 times the standard rate.

The only way to stop this from happening is to fully close the app and reopen it from scratch with every sample. 

People have known about this bug since *2019.* Users have submitted the code needed to fix the bug THEMSELVES. But those user forums are more of a suggestion, anyways. The day an open-source competitor is able to overcome the barriers ESRI has pulled up is the day that surveyors around the country forced to use this proprietary software will rejoice.

## Frequently asked questions about ArcGIS Survey123

### What does ArcGIS Survey123 do?

ArcGIS Survey123 is a mobile application designed for smart forms and surveys to collect digital data in the field. It allows mobile workers to capture location-aware survey responses quickly and accurately, even when offline, and then syncs this data with the ArcGIS platform for analysis.

### What are the key features of ArcGIS Survey123?

Key features include capturing data with various question types (text, map, photos, signatures), collecting data online or offline, using device GPS for location, applying skip logic and calculations for data quality, attaching photos and audio, and creating multilingual surveys.

### How much does ArcGIS Survey123 cost?

The app itself is free to download and use for data collection. However, it requires an ArcGIS organizational account to collect and update data. Public surveys shared by organizations can be accessed without signing in for crowd sourcing purposes.

### What devices is ArcGIS Survey123 compatible with?

ArcGIS Survey123 is available on smartphones and tablets, complementing ArcGIS offerings on desktop and in a browser. It is designed to work on mobile devices for field data collection.

### What are common use cases for ArcGIS Survey123?

Common use cases include gathering public feedback, conducting inspections, documenting field conditions, crowd sourcing projects, and citizen science initiatives. The collected data can be integrated with ArcGIS solutions for enhanced visualization and analysis.

## Version history (last 5 releases)

### 3.25.32 — 2026-04-03

- A bug was fixed in which the Inframarker scanner failed to load when the feature layer of a survey that expected its use did not contain the inframarkerid field.
- A bug was fixed in which attempting to download a survey from ArcGIS Enterprise caused the survey to fail to download.

### 3.25.31 — 2026-03-26

- È stato risolto un bug per cui lo scanner Inframaker non riusciva a caricarsi quando il feature layer di un rilevamento che ne richiedeva l'uso non conteneva il campo inframarkerid.
- È stato risolto un bug per cui il tentativo di scaricare un rilevamento da ArcGIS Enterprise provocava il mancato download del rilevamento.

### 3.24.23 — 2025-11-13

- Fixed an issue where the camera caused a crash on iPhone 17 Pro devices

### 3.24.22 — 2025-10-21

- Minor bug fixes and improvements.

### 3.24.21 — 2025-09-16

Minor bug fixes and improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*