# Arch - AI Home Design — user reviews > 623 indexed App Store user reviews of Arch by APPNATION YAZILIM HIZMETLERI TICARET ANONIM SIRKETI, rated 4.60/5 from 23,715 ratings. - Source: https://appshunter.io/ios/app/arch-ai-home-design/id6446172225/reviews - App overview in markdown: https://appshunter.io/ios/app/arch-ai-home-design/id6446172225.md - Rating breakdown: 5★ 20,021 · 4★ 1,414 · 3★ 681 · 2★ 309 · 1★ 1,290 ## What do users think of Arch? Overall sentiment: negative **Pros** - 🤩 Amazing app - 🎨 Helpful design ideas - 🌟 Great for inspiration - 👍 Fun to use - 🏠 Useful for home renovations **Cons** - 🤔 Limited customization options - 🤖 Unrealistic AI-generated designs - 💰 Expensive subscription - 🙄 Misleading advertising - 🔒 Difficult to cancel subscription - 🤷‍♀️ Doesn't understand room layout - 🚫 Doesn't keep existing elements **Commonly reported bugs** - Generates error messages frequently - Uploaded images not recognized - Daily usage limits not clear - Subscription cancellation issues **Most requested features** - Add more room types (e.g., entry, laundry, patio) - Allow users to select elements to keep unchanged - Provide color palette customization - Add furniture placement options - Integrate with shopping links for recommended items - Offer free trial or freemium model ## Newest reviews (17 of 623) ### 2/5 — Not what I thought *2026-08-02, version 2.20.4* First of all I’ve had to delete and re-add the app several times because it will just not work at all. It also isn’t great with the AI I’ve tried to get ideas for my front yard and back yard but it always wants to add a building, clearly I don’t want a new house in my back yard. Took a picture in my kitchen and AI could f remove the table I have currently. Might be small issues but I thought this app would be better than this. ### 1/5 — Terrible *2026-07-12, version 2.20.2* I app is terrible and give you a hard time to cancel your subscription ### 1/5 — Doesn’t work *2026-07-09, version 2.20.2* I tried using this app several times. Uploaded my photo picture looks great on the upload and then supposedly after the process there’s no picture at all. ### 1/5 — Cobrança indevidas *2026-07-05* Aplicativo horrível ### 1/5 — Terrible App!! *2026-07-01, version 2.19.1* This app is always busy and you are not able to use it because it has a limit of upload which I was not aware or it’s always busy because it tells you that too many people are using it!! Would not recommend!!! ### 1/5 — Basic *2026-06-27, version 2.18.1* All this did was change the colours of my bathroom, including suggesting a painted wall in the shower…totally useless ### 1/5 — Unusable app *2026-06-21, version 2.18.1* Bad app, Horrible support…ChatGPT on its own can do better. Don’t bother. ### 1/5 — lies *2026-06-21, version 2.18.1* luckily i had my card locked but now cant download any apps, because my kids accidentally purchased the FREE TRIAL, this app tried taking 30.99 right then. charges are pending & subscription ends june 2027 yet i cant even download the app now. ### 3/5 — Went from great to poor *2026-06-19, version 2.18.1* I used this app for 6 months and it was amazing. Whatever kind of update they did it is now horrible. Cancelled my subscription. ### 1/5 — Total Waste *2026-06-16, version 2.18.0* App does absolutely nothing. All I get is blurry images. ### 2/5 — Used to be great *2026-06-15, version 2.18.0* Over a year ago this app was great. Quick and resourceful to give ideas. Beautiful and practical designs, now it doesn’t do much, if anything at all, gives a lot of errors, doesn’t read comers, walls, doors, etc. if there is a single little tree in front of the house/building it will struggle or won’t work at all. New ideas are poorly design if it designs it all. I assume they stop developing it, consequently it fell behind. A year ago, “this app is so good for the price”, now; even free is too much. ### 3/5 — Limitations *2026-06-14, version 2.18.0* It only lets you do a small amount of ai redesign then it kicks you off. ### 1/5 — برنامج غير نافع ابدا *2026-06-12, version 2.17.3* المقصد هو اخذ الاموال فقط ### 1/5 — Very basic renditions *2026-06-10, version 2.17.3* Majority of the renderings that I have received from this app has been very basic when comparing to ChatGPT. ChatGPT is blowing them out the water. I have picture comparisons. ### 2/5 — Latest update is garbage *2026-06-06, version 2.17.3* This app used to make really beautifully designed spaces and the latest version with “upgraded model” makes absolute Ai slop… can I go back to the previous model? ### 1/5 — Pessimo *2026-06-01* Nada funciona ### 1/5 — Theft *2026-06-01, version 2.17.2* Absolute theft! Do not trust them! I subscribed to their annual package for $39.99, but now the app says I haven't paid and is asking me to subscribe again. This is pure theft and a very ugly practice. I have already contacted customer support twice, but they completely ignored me and gave no response. Avoid this app at all costs! ## Most critical reviews (10 lowest-rated) ### 1/5 — Lies not free *2026-08-25, version 3.0.0* This not a free app tricking you ### 1/5 — Terrible app worst customer service *2026-08-19, version 2.20.6* This app does not work at all.. the pictures it uploads are not visible. I contacted customer support and have no response or fixon-ramp ### 1/5 — Careful *2026-08-16, version 2.20.6* This app has been designed to be incredibly hard to delete. Trying to cancel your payment is not easy, ### 1/5 — Not working for me *2026-08-14, version 2.20.6* Just paid for the Pro version but AI photos are not generating. App says it’s generating the AI photo but all I get is a blank tab. I’ve deleted and reinstalled the app but still getting the same response ### 1/5 — Bait & switch - completely unusable after paying *2026-08-12, version 2.20.6* Waste of money. The app stopped worked after I paid for it. I upload a photo and try to generate a design I get an error message. My numerous messages to support have gone unanswered. The free trial was impressive and like an AI amateur, I paid for a year to work on my project. I’ve learned and hopefully you’ll take my experience as a lesson. Gemini can generate images for free if you upload pics of your rooms. ### 1/5 — Not working for me *2026-08-05, version 2.20.4* Just paid for the Pro version but AI photos are not generating. App says it’s generating the AI photo but all I get is a blank tab. I’ve deleted and reinstalled the app but still getting the same response ### 1/5 — Blank project photos *2026-08-02, version 2.20.4* I upload my photo, and I can’t see any of the reference style thumbnails or the images it creates for my space. ### 1/5 — Not working *2026-07-29, version 2.20.4* Not working !!! ### 1/5 — Does not work *2026-07-14, version 2.20.2* And difficult to cancel. I do not recommend ### 1/5 — Pictures are blank *2026-07-14, version 2.20.2* Paid for subscription and got blank photos ## Most praised reviews (10 highest-rated) ### 5/5 — Gostei *2026-07-31* Melhorou muito ### 5/5 — Best AI design app yet *2026-07-16, version 2.20.3* I’ve tried many different interior design apps. And never found one as easy and efficient that generated the exact custom results I was going for! We just needed some very simple and specific design ideas based on work we already did and with just a few AI prompts it generated exactly what we were looking for. The 3 day trial was great and legit - other than other scam ones in which you pay for a trial and then it would charge for usage beyond a few tries. ### 5/5 — Limit Reached *2026-06-20, version 2.18.1* A notification has just appeared stating that I have reached my daily limit & the app will not allow me to make any changes at this time. If I had known that I had a daily limit- I would have been more conservative with my selections! ### 5/5 — Garage *2026-04-29, version 2.16.3* Help with recreating garage spaces. ### 5/5 — Sleeks *2026-04-29, version 2.16.2* Classic American ### 5/5 — Great ideas *2025-12-05, version 2.13.2* Inspiration ### 5/5 — Отель *2025-11-20* Отель **Developer response:** Спасибо за ваш отзыв! Если у вас есть вопросы или нужна помощь с приложением, пожалуйста, обратитесь в поддержку в приложении. ### 5/5 — Salvar foto *2025-11-14* Salvamento de foto após a simulação **Developer response:** Olá, Obrigado pelo seu feedback. Por favor, entre em contato pelo suporte dentro do app para que possamos verificar o problema no salvamento da foto e ajudar você diretamente. ### 5/5 — Mr *2025-10-06, version 2.12.1* Excellent ### 5/5 — The best divine house if you want to change your house, use this! *2025-07-03, version 2.11.0* This home disine you can do any room and you chose a couloir and they will generate your photo that you pic. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*