# Arc'teryx - Outdoor Gear Shop — user reviews > 410 indexed App Store user reviews of Arc'teryx by ARC'TERYX Equipment a Division of Amer Sports Canada Inc, rated 4.80/5 from 3,029 ratings. - Source: https://appshunter.io/ios/app/arcteryx-outdoor-gear-shop/id1183113553/reviews - App overview in markdown: https://appshunter.io/ios/app/arcteryx-outdoor-gear-shop/id1183113553.md - Rating breakdown: 5★ 2,709 · 4★ 230 · 3★ 31 · 2★ 15 · 1★ 44 ## What do users think of Arc'teryx? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Convenient shopping experience - 🚀 Smooth checkout process - 👍 Great product quality - 👍 Helpful product information - 👍 Seamless in-app purchasing **Cons** - 🐛 Buggy and glitchy performance - 🐛 Unreliable stock information - 🐛 Frequent crashes and redirects - 🐛 Slow and unresponsive app - 🐛 Outdated and clunky UI - 🐛 Lack of real-time order updates **Commonly reported bugs** - Checkout process issues - Frequent login problems - Blank screens and loading errors - Incompatibility with newer OS versions - Inconsistent app behavior **Most requested features** - Ability to save payment information - Integration with Apple Pay - Better inventory management and notifications - Improved navigation and search functionality - Sync cart and favorites across devices ## Newest reviews (18 of 410) ### 4/5 — Printing/downloading the label for returning a package is very difficult *2026-05-21* The website has a very clean user interface the only problem I noticed is when doing returns you can’t download or print the label on the app so you have to use the website version on a browser ### 4/5 — So good!!!!! *2026-05-21* Just a little expensive ### 5/5 — who doesn’t love arc’teryx *2026-05-19, version 4.14.0* 10/10 🥶🥶🥶 ### 5/5 — Great app! *2026-05-18, version 4.14.0* Didn’t know there was an app and I love it! ### 5/5 — Muy buena *2026-05-18, version 4.14.0* Lo mejor ### 5/5 — Arc *2026-05-17* Best app ever ### 5/5 — Excellent & Easy, thank you! *2026-05-12* Easily navigated ### 5/5 — The best *2026-05-09* Real easy and comprehensive app. ### 5/5 — Awesome *2026-05-08, version 4.14.0* Great app! So easy to place order! ### 5/5 — Mr *2026-05-07, version 4.14.0* Kass ### 5/5 — Arc *2026-05-05* Tres Bien !!! ### 5/5 — Service incroyable *2026-05-04* Vraiment un service incroyable de la part de Jared, Tania et Loren Jared a pris le temps de nous expliquer les différentes couches que nous aurons besoins dépendamment de la saison, en plus d’être super sympathique il connaît parfaitement sa marchandise. Enfin un service courtois et professionnel. On ne peut passer sous silence le travail exceptionnel de la part de Tania et Loren, vraiment un service hors pair de toute cette magnifique équipe. BRAVO! Hélène et Pierre ### 5/5 — Cool brand *2026-05-04* Love that they have an app ### 3/5 — Niña bonita *2026-05-03, version 4.14.0* Zoila1980 ### 5/5 — Technical fleece *2026-04-17* I enjoy their technical fleece and transitional base layers ### 2/5 — Malheureusement *2026-02-14* La nouvelle version me semble ne pas fonctionner. Incapable de faire la sélection de couleur ou grandeur ### 3/5 — Quality gear. Buggy app *2026-02-13, version 4.13.2* Arc makes some good stuff, albeit very expensive and slightly off kilter from its mountaineering and climbing roots. But this app has never worked flawlessly - frozen pages, loading wheels, not up to date, inoperable options like ‘notify me’…etc. My suggestion is to just use their website if you are interested in any of their equipment. ### 2/5 — Not on iPad *2026-01-27, version 4.13.0* Wouldn’t work on iPad. App went to pix of product and I couldn’t get off pix to get to description/order. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible shopping experience *2026-06-02, version 4.14.1* Rarely writing reviews - but as much as like products, both app and website just unbelievably bad, constant errors, can’t get transaction working from multiple devices. Try to invest in better IT group may be? ### 1/5 — Shipping address cannot be updated *2026-05-06, version 4.14.0* I have ordered like 10 times after moving to the current address. The orders came as expected. The recent order I made went to my old address that I used 5 years ago. I ended up losing what I purchased. It was my mistake not double checking the address, but why the default address still has the old one and why it cannot be changed? ### 1/5 — Just use the website *2026-01-06, version 4.12.3* The app will routinely empty your cart. FRUSTRATING ### 1/5 — Not What It Was… Rubbish these days… So clunky.. *2025-10-23, version 4.10.2* Savage ### 1/5 — Too many bugs UI are outdated *2025-09-25, version 4.10.1* Too many bugs UI are outdated ### 1/5 — Arc'teryx sponsored Guoqiang CAI fireworks in Himalaya and ruined local ecological environment *2025-09-25, version 4.10.0* deeply disappointed that Arc’teryx supported Guoqiang Cai’s fireworks display in the Himalaya. The launch and aftermath of that event have clearly harmed the local environment and wildlife in a region that needs protection, not spectacle. ### 1/5 — Pointless *2025-09-24, version 4.10.0* Doesn’t offer anything in addition to the website - actually even worse, since you can’t even use it if you have a pro account ### 1/5 — Buggy app *2025-08-24, version 4.9.0* The app could be amazing but I get an error code every time I try to look at anything- 1 star review because of this, I’d be happy to change it if they fix the bug. ### 1/5 — Loading *2025-08-23, version 4.9.0* The app is more often than not unusable. Slow to load items in the shop any every time you click on an item for details or to actually buy you get a “new gear is loading” something broke. Been like that for months even of there seem to have been updates every 2 weeks or so ### 1/5 — Glitchy *2025-07-30, version 4.8.3* It’s incredibly glitchy and unusable. It’s better to just go o n the website through the google app ## Most praised reviews (10 highest-rated) ### 5/5 — Great! *2026-08-05* Easy and painless ### 5/5 — Very handy *2026-08-02, version 4.15.1* It’s a very handy place to find all the kit, it saves having to search too much 👌 ### 5/5 — It’s amazing *2026-06-25, version 4.14.1* I like it ### 5/5 — Love this app *2026-06-16, version 4.14.1* Nice looking arcteryx app. Easy to pay and easy to use. The only negative stuff is you get logged out all the time. ### 5/5 — Amazing *2026-06-02, version 4.14.1* This app is amazing ### 5/5 — Greaaaaaat app *2026-06-01* Very good brand ### 5/5 — Love *2026-05-31, version 4.14.0* I enjoy this app very easy and fast to use! ### 5/5 — Achat pratique et rapide *2026-05-31* Site web bien conçu ### 5/5 — good *2026-05-26* good ### 5/5 — Review *2026-05-25, version 4.14.0* Prices are crazy but love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*