# ARES Touch: DWG Viewer & CAD — user reviews

> 10 indexed App Store user reviews of ARES Touch by Graebert GmbH, rated 4.70/5 from 143 ratings.

- Source: https://appshunter.io/ios/app/ares-touch-dwg-viewer-and-cad/id988848336/reviews
- App overview in markdown: https://appshunter.io/ios/app/ares-touch-dwg-viewer-and-cad/id988848336.md
- Rating breakdown: 5★ 125 · 4★ 9 · 3★ 4 · 2★ 1 · 1★ 4

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t open any local files

*2026-02-04, version 25.3.0*

Can’t open any files on my phone and only gave this message 

Information
Cannot open the specified drawing file.
Verify that the file exists.

### 1/5 — No customer support

*2020-10-14, version 20.2.0*

Have contacted them multiple times.  The ap features are locked even though I’ve paid the subscription. Good luck with this ap.

### 1/5 — エラーが発生しました。licsence couldn't be found.

*2017-03-16, version 17.0.1*

は？パスワードのリセットもしたし、更新が正常に済んだとも出た。ウェブでもちゃんとログインできてる。
のにアプリでログインできなくて、タイトルのような警告が出る。
何だそれ。何なんだよ！！！！！

### 3/5 — 全機能は素晴らしい

*2018-04-11, version 18.0.1*

でも月3500円は高すぎる。フリーだと点も線も描けない。

### 4/5 — アップデート後、落ちまくる

*2024-08-26, version 24.0.1*

バージョン 2.0.1（2356）になったところ、開くファイルを選ぶ段階でアプリが落ちてしまいます。
Boxを使っていますが、これか何か関連があるのかな？

### 4/5 — Good idea greate nice ok good application

*2021-01-24, version 20.3.1*

Ok

### 5/5 — Good

*2020-11-19, version 20.2.1*

Sử dụng rất tiện lợi

### 5/5 — Very glad

*2020-03-18, version 20.0.0*

Rất tốt luôn

### 5/5 — Good job

*2019-09-14, version 19.0.2*

Ok

### 5/5 — GPS current location and view mode

*2018-11-13*

The app is great. I think if we can add gps current location option while a map is open, will be very efficient to navigate, especially when we use Ares touch for large map. FYI I am using this app for Viewing NBN SAM’s drawing works perfectly. Thanks and appreciate the effort of developers.

**Developer response:** Dear Shgskp,
Many thanks for your 5-star-rating and the appreciation of the developer work. Furthermore your suggestions what features could be interesting for you, are very helpful for us. With that input, we can improve our products continuously for our customers.
A feature like you explained is discussed internally and planned for the future. Please come back in a while and check here https://help.graebert.com/de/articles/4495438-ares-touch-release-notes-ios all our new features and if this is already realized.


Your Graebert team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*