# Arial Mobile — For Arial 10.5 or above > Emergency call alarm management and caregiver communication for senior living facilities. (iPhone/iPad app by Securitas Healthcare LLC.) - Source: https://appshunter.io/ios/app/arial-mobile/id1482804509 (this page in markdown: same URL + `.md`) - Developer: [Securitas Healthcare LLC](https://appshunter.io/developer/1749825924) - Category: Productivity - Price: Free - Rating: 4.25/5 from 4 App Store ratings · 1 written reviews indexed - Age rating: 12+ - Requires: iOS 11.0 · 89 MB - Languages: English - Released: 2020-03-31 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/arial-mobile/id1482804509/reviews.md ## What is Arial Mobile? Overview The Arial® Mobile Application has been designed to work seamlessly with STANLEY Healthcare’s Arial® Wireless Emergency Call System to provide senior living caregivers with an innovative tool for handling emergency call alarms and communicating collaboratively with their coworkers. The Arial® Mobile Application is packed with intuitive features to ensure community caregivers have visibility to all relevant alarms, their status and who is responding. Alarm Message Handling • Receive Alarms – receives call station and pendant alarms from anywhere in the facility, using a mobile device, based on the caregiver's assigned zone • Alarm Information – critical alarm information is provided with each message including date, time, alarm name/type and alarm location • Rich Alarm Messages – alarm messages can include images or icons for resi¬dents or devices, alarm type color designations and can be arranged by alarm priority • Respond to Alarms – acceptance of alarms provides notification to coworkers of who is responding • Escalations – Escalating non-addressed alarms is intuitively synchronized with the escalations programmed in the Arial software • Defer events – Certain events can be deferred for a specified timeout period, as well as a reason for the deferral Caregiver/Resident Encounters • Alarm Notes – selectable alarm notes can be pre-configured in Arial to allow caregivers to document what was done during their encounter • Custom Notes – caregivers can type in custom notes detailing an encounter for any accepted alarm response • Alarm Completion – caregivers end the encounter by pressing a “Complete” button, which saves the alarm notes and captures the actual encounter time with the resident Caregiver Text Messaging and Collaboration • Live Directory – a live directory displays all caregivers and indicates those that are currently logged in and working at the facility • Text Messaging – caregivers can collaborate to coordinate resident care by initiating a text message conversation with other caregivers • Each message includes date and time • Messages from each caregiver are differently colored • Messages that fail to send are colored red • Messages and conversations are preserved for 24 hours Enhanced Reporting • Encounter Times – by collecting alarm clearance and alarm completion times, Arial is able to log the actual “encounter time” that a caregiver spends with a resident. This is the time segment between when the call station or pendent in alarm is reset and when the caregiver “completes” the alarm in the mobile application • Encounter times and average encounter time information can be selected and filtered into a large variety of reports within the Arial software • Average encounter times have been incorporated into the Arial Management Dashboard as a data element • Alarm Response Activities – the alarm response activities that are selected by caregivers when completing alarms are logged into the Arial database and are available for generating comprehensive reports ## Key features - Receive and manage emergency call alarms - View critical alarm information - Respond to and escalate alarms - Document caregiver-resident encounters - Real-time caregiver directory - Direct caregiver text messaging - Enhanced reporting on encounter times ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/arial-mobile/id1482804509/reviews.md ### 3/5 — Meta Quest 2 *2024-11-16* 3 Stars Cuz it was taken from the Font "Arial" from 1982 instead of "Ariel" like what is first the font of the Securitas app ## Frequently asked questions about Arial Mobile ### What is Arial Mobile? Arial Mobile is an application designed to work with STANLEY Healthcare’s Arial® Wireless Emergency Call System. It provides senior living caregivers with tools to manage emergency call alarms and communicate with coworkers. ### How does Arial Mobile handle alarms? Arial Mobile receives call station and pendant alarms based on the caregiver's assigned zone. It provides critical alarm information, allows caregivers to respond and escalate alarms, and offers options to defer certain events with a reason. ### Can caregivers document their interactions with residents using Arial Mobile? Yes, caregivers can document their encounters by using pre-configured alarm notes or typing custom notes. The app captures the actual encounter time when the alarm is completed. ### Does Arial Mobile facilitate communication between caregivers? Yes, Arial Mobile includes a live directory showing logged-in caregivers and allows for direct text messaging conversations between them to coordinate resident care. ### How is user data handled in Arial Mobile? Messages and conversations are preserved for 24 hours. The app also collects alarm clearance and completion times to log caregiver encounter times for reporting purposes. ### What devices is Arial Mobile compatible with? Arial Mobile is available for iPhone, iPad, and iPod devices, supporting iOS. ### What is the update frequency for Arial Mobile? The latest version, 11.0.0, was released on January 13, 2023. Updates are typically released to improve functionality and address any issues. ### What is the age rating for Arial Mobile? Arial Mobile has an age rating of 12+, indicating it is suitable for users aged 12 and above. ## Version history (last 5 releases) ### 11.0.0 — 2023-01-13 Arial 11 reflects the exciting change in our identity from STANLEY Healthcare to Securitas Healthcare. Other enhancements include enhanced chat capabilities allowing users on both Arial Mobile and Arial Web Clients to quickly converse. Arial Mobile now offers “staff assist” via the bell icon on the main user interface, allowing users to quickly alert other staff members of events or need of assistance. For proper feature functionality, please update your Arial Server and Web Client. ### 10.7.1 — 2022-09-07 Arial Mobile 10.7.1 updates compatibility of Arial Mobile and community based Arial Server versions, ensuring features available on the server are available on Arial Mobile. Additional minor product enhancements have also been added. ### 10.7.0 — 2022-08-08 Arial 10.7 incorporates new features for staff safety and security which include a Staff Assist request button as well as Orphaned Zones, a feature where Arial notifies other staff of Zones not currently being monitored by caregivers. ### 10.6.3 — 2022-02-07 Address bugs in voice call and change password features. ### 10.6.2 — 2021-08-09 Group Chat - Groups of users can be set up to allow users to send messages to a Group Arial Mobile login and logout report - The report includes all login and logout to/from Arial Mobile devices Display Alarms in Arial Mobile - Configuration option of which Alarms to display in Arial mobile Change language dialog - The language menu item in the app now includes the English translation for languages that are not English ## Apps similar to Arial Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [TSOLifeApp](https://appshunter.io/ios/app/tsolifeapp/id1524723805) | 4.0 (3) | Free | Productivity | | [AllCare EVV](https://appshunter.io/ios/app/allcare-evv/id1552539633) | 1.9 (63) | Free | Productivity | | [DLAN Mobile Responder](https://appshunter.io/ios/app/dlan-mobile-responder/id1162887423) | 5.0 (7) | Free | Productivity | | [Sociants](https://appshunter.io/ios/app/sociants/id6448327151) | 5.0 (1) | Free | Productivity | | [The Family Core](https://appshunter.io/ios/app/the-family-core/id1589201508) | 4.8 (27) | Free | Productivity | | [Buzz Continuum™](https://appshunter.io/ios/app/buzz-continuum/id1577807212) | 5.0 (11) | Free | Productivity | ## More apps by Securitas Healthcare LLC - [Mobile Instant Notifier](https://appshunter.io/ios/app/mobile-instant-notifier/id789981421) - [MobileView Locator](https://appshunter.io/ios/app/mobileview-locator/id1033184150) - [Deployment Manager](https://appshunter.io/ios/app/deployment-manager/id1073935458) - [AeroScout Links](https://appshunter.io/ios/app/aeroscout-links/id1329285366) - [Fall Management](https://appshunter.io/ios/app/fall-management/id1508993079) All apps by Securitas Healthcare LLC: https://appshunter.io/developer/1749825924 ## Related topics [arial](https://appshunter.io/ios/topics/arial) · [arial mobile](https://appshunter.io/ios/topics/arial-mobile) · [arial caregiver app](https://appshunter.io/ios/topics/arial-caregiver-app) · [arial caregiver](https://appshunter.io/ios/topics/arial-caregiver) · [arial attack](https://appshunter.io/ios/topics/arial-attack) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*