# Ark Residents — Building better communities

> Community engagement and management app for residents and building managers. (iPhone/iPad app by Project Ark Ltd.)

- Source: https://appshunter.io/ios/app/ark-residents/id1514785878 (this page in markdown: same URL + `.md`)
- Developer: [Project Ark Ltd](https://appshunter.io/developer/1514785877)
- Category: Utilities, Business
- Price: Free
- Rating: 5.00/5 from 5 App Store ratings · 27 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 84 MB
- Languages: American English
- Released: 2020-07-21
- Data updated: 2026-08-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ark-residents/id1514785878/reviews.md

## What is Ark Residents?

Ark for Residents is an app dedicated to helping you to engage more fully with the community around you. Features are designed to provide you with a better way to communicate with your community or building manager, and your neighbours in you immediate building or community.

Features include:
- Newsfeed to keep up to date with community events and notices.
- Surveys: Answer questions about your community.
- Messages - Send instant messages to your community manager.
- Payments - Pay your rent or service charge online, or pay for individual items (e.g. replacement keys)
- Documents: Review key documents from your landlord or building manager.
- Bookings: Save spaces at events or classes through the app.
- Collect Packages: Securely collect packages from your manager or concierge.

## Key features

- Community newsfeed
- Surveys
- Direct messaging
- Online payments
- Document access
- Space bookings
- Package collection

## Recent user reviews (10 of 27)

All indexed reviews: https://appshunter.io/ios/app/ark-residents/id1514785878/reviews.md

### 5/5 — Progress

*2026-05-22, version 4.21.5*

We’ve not had many messages but so far so good 
Just one small thing that may assist initially until residents get used to Ark would be an alert  to advise of a new message

### 5/5 — Good to manager

*2026-05-12, version 4.20.9*

Good no complains

### 5/5 — It’s great

*2026-01-13, version 4.20.2*

Works really well for our building, we use it most days. Nice to use and looks good on my home screen ☺️

### 3/5 — New update

*2025-10-16, version 4.17.0*

The new update causes me to lose messages I can't see any messages from people especially on the Marketplace place.

### 1/5 — Jim Martin

*2025-08-07, version 4.13.0*

Would be better if this also allowed us to communicate with other residents as well as RMG!!

### 3/5 — Not bad but needs fine tuning

*2025-05-18, version 4.13.0*

It’s an ok app and is easier than emailing my management company however there are a few bugs. Tapping notifications doesn’t always result in the app being opened up in the expected place. 

Community chat text entry box is covered by the keyboard so you can’t see what you’re writing. 

Why is community chat buried in menu page? At least let me adjust which parts of the app are pinned to the bottom navigation bar.

### 3/5 — Ark Notifications

*2025-03-07, version 4.6.3*

I wish Ark notifications like Marketplace or parcel jumped to that section of the app

### 5/5 — ARK

*2025-02-05, version 4.6.2*

Outstanding App and management response

### 2/5 — Make it work properly!

*2024-12-31, version 4.4.4*

A great app if it worked properly. There are bugs and problems at every turn in this app. The most annoying one is when uploading a report in the conversation section. When typing a message and uploading media, the app regularly crashes. This means I have to retype out the report section, because it looses the uploaded image and data, and you have to start a fresh. This means most of my conversations with the property management agency does not have images attached, which is highly frustrating and have to resort to emailing them separately to a mail box. Which defeats the point of having an app for estate management. The FixFlo extension in the app is also just as bad when trying to report issues.

### 5/5 — Window for residents

*2024-09-24, version 4.4.2*

“Thank you so much really love the Windows its nice and clean thank guys for your support always 😊,,

## Frequently asked questions about Ark Residents

### What does the Ark Residents app do?

The Ark Residents app helps you engage more fully with your community. It provides a platform to communicate with your building manager and neighbors, stay updated on events, manage payments, and access important documents.

### What are the key features of Ark Residents?

Key features include a newsfeed for community updates, surveys to gather resident feedback, direct messaging with your community manager, online payments for rent or services, access to important documents, booking spaces for events, and secure package collection.

### Is Ark Residents free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements within the application.

### Who is the target audience for Ark Residents?

This app is designed for residents of apartment buildings or managed communities. It aims to improve their experience by facilitating communication with management and neighbors, and streamlining various community-related tasks.

### How can I use Ark Residents to manage payments?

The app allows you to pay your rent or service charges online directly through the platform. You can also use it to pay for individual items, such as replacement keys, making financial transactions within your community more convenient.

## Version history (last 5 releases)

### 4.22.12 — 2026-08-10

Ark, beautifully in tune with your surroundings.
This update brings environment sensor tracking right to your fingertips, while a completely overhauled notification feed quietly clears the noise with smoother navigation and faster performance.

### 4.22.11 — 2026-07-28

What's New !

Get a helpful in-chat suggestion to report a repair when it looks like you're describing an issue - with a quick link straight to the repair form

### 4.22.6 — 2026-07-01

Under the hood enhancements: We've made some tweaks behind the scenes to improve the app experience

### 4.22.3 — 2026-06-25

Conversations are getting smarter.
We've improved how conversations flow, added new intelligence behind the scenes, and made it easier for Ark to understand when to dig deeper, and when to move on.

Smarter responses. Better conversations. Less effort.

### 4.21.46 — 2026-06-12

Ark, steady before the storm.

This update keeps resident life moving smoothly, with calmer bookings, steadier app performance, and payment foundations quietly strengthened beneath the surface.

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## More apps by Project Ark Ltd

- [Ark Management](https://appshunter.io/ios/app/ark-management/id1640469243)
- [DAMAC Tower](https://appshunter.io/ios/app/damac-tower/id6739423387)

All apps by Project Ark Ltd: https://appshunter.io/developer/1514785877

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*
