# Arkansas FCU Mobile Banking — user reviews > 137 indexed App Store user reviews of Arkansas FCU Mobile Banking by Arkansas Federal Credit Union, rated 4.90/5 from 27,085 ratings. - Source: https://appshunter.io/ios/app/arkansas-fcu-mobile-banking/id410384999/reviews - App overview in markdown: https://appshunter.io/ios/app/arkansas-fcu-mobile-banking/id410384999.md - Rating breakdown: 5★ 24,421 · 4★ 1,983 · 3★ 417 · 2★ 99 · 1★ 165 ## What do users think of Arkansas FCU Mobile Banking? Overall sentiment: positive **Pros** - 👍 Convenient mobile banking - 🚀 Easy to use app - 🔒 Secure banking - 💫 Excellent customer service - 🗓️ Accurate real-time account information **Cons** - 🐛 Inconsistent mobile check deposit - 🔒 Difficulty with account access on weekends - 🔒 Confusing account management - 🔒 Overdraft fee issues - 🔍 Difficult to read font and color scheme **Commonly reported bugs** - Bill pay function not working with certain browsers - Inconsistent account balance display on weekends - Mobile check deposit often fails to complete **Most requested features** - Ability to manage accounts in preferred order - Option to print transactions from the app - Increase mobile check deposit limits - Improve recurring payment management - Add digital signature capabilities ## Newest reviews (18 of 137) ### 5/5 — AFCU Accounts and App *2026-03-26, version 4020.1.1* The simplicity of the app, opening a new account as a new member was painless, quick and simple. The app allows you to see all your accounts, both internal and external in their one convenient App. I’m very impressed and look forward to a long banking and lending relationship! ### 5/5 — Mr. Cole *2026-03-22, version 4020.1.1* I need a loan ### 5/5 — ARFCU *2026-03-13, version 4020.1.1* Great ### 5/5 — Always there for me *2026-03-09, version 4020.0.0* Arkansas federal credit is everything I need in banking ### 5/5 — Great experience *2026-03-03, version 4020.0.0* Everyone is always so nice and helpful. Highly recommend. ### 5/5 — AFCU *2026-03-02, version 4020.0.0* Love banking with them ### 5/5 — Code *2026-02-18, version 4020.0.0* Would like a code to get info instead of putting password in each time ### 5/5 — Convenient & Easy to Use *2026-01-24, version 4019.1.0* Simple app that packs a punch. ### 5/5 — Retired *2026-01-08, version 4019.0.3* It’s so very convenient! You just can’t beat the interest! ### 4/5 — AFCU *2025-12-10, version 4018.1.1* Easy to use and doesn’t change the format constantly! ### 5/5 — So convenient *2025-11-24, version 4018.1.1* I live outside of Arkansas, so the app helps me deposit checks and do almost everything I need to do. They're constantly making improvements to it, and I find it very stable. I also feel like the security is really good. I like being able to see my accounts at a glance and make transfers and just about anything else that I can do online. I actually prefer to use the app over using the website since it's just so simple and I don't have to wait for the code and then type it in. For such a tiny little bank, I think it's a really good app. ### 3/5 — App not working? *2025-09-15, version 4018.0.0* The app worked great for about a year, but I went to pay my bill this month and nothing is working…. I think the most recent update broke the functionality? ### 5/5 — A-1 service *2025-09-10, version 4018.0.0* No better bank anywhere!!!!! ### 5/5 — Easy Electronic Banking *2025-08-19, version 4018.0.0* With multiple accounts I have never had a problem. ### 5/5 — Convenient *2025-08-08, version 4018.0.0* My mobile banking has really been a game changer for me. Not sure why haven’t always downloaded the app. Very convenient. ### 5/5 — A+++ *2025-07-03, version 4017.1.1* Love this bank - especially the Conway branch off skyline! ### 5/5 — Excellent!!! Customer service care *2025-06-27, version 4017.1.1* I love this credit union ### 5/5 — Review : Arkansas credit union is awesome *2025-06-22, version 4017.1.1* Arkansas the people and the credit union ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-07-28, version 4022.0.0* They always put my account in the negative when I didn’t ask for that the first time. When I lock my card they still take the money out and charge me an extra 35 dollars. 🤦🏾‍♀️ I’m changing banks ASAP. ### 1/5 — Kenny *2026-04-30, version 4020.2.0* My account still locked. I can only view and still can’t make any bill payments. If I wasn’t a long time member I would put less than 1 star. ### 1/5 — Need better text visibility *2024-09-17, version 4014.1.3* Wherever your text is light gray instead of black, you should fix that. Wherever your screens are not scalable on a mobile screen, you should also fix that. ### 1/5 — Frustrating *2024-02-15, version 4012.1.0* App sign me out literally every single time. Why can’t it just read my biometrics like I have checked and like every single other app out there? It’s ridiculous and insanely frustrating. ### 1/5 — LAR missing/can’t read. *2023-06-08, version 4007.2.1* This app used to be good but now it can’t ever seem to read ANY check. LAR missing is the theme of the updated app. Mobile banking doesn’t work when the app can’t seem to read ANYTHING! ### 1/5 — Can’t get in contact *2023-05-22, version 4007.2.1* Can’t get the bank to answer been in que for hrs ### 1/5 — Broken bill payment *2020-02-07* The bill payment function in the app broke recently and I get the following error message: “Your session has expired. Return to internet banking and relaunch bill pay.” When I brought this to the attention of the bank, this was their response: “Unfortunately, our Bill Pay is not compatible with Safari versions 13.0.4 or higher and this is why you will get an error. You will want to use a lower version of Safari or another browser such as Google Chrome or Firefox.” So it sounds like the bank has decided they can’t keep their banking app up to date. This doesn’t inspire confidence. ### 1/5 — Multiple websites *2019-01-15* It’s 2019 and the local credit union can’t figure out how to make it easy to make payments. You have to transfer funds and they can’t exceed a certain amount. If you want to make large payments, you have to create another log in for another website and do it there. However, there is a limit on how large of a payment you do there too. I’ve never had so much trouble trying to pay off a car loan in my life. I will never do business with them again. I tried to go to actual credit union and they don’t do payments there. It’s either go to two different sites or trust the mail service with your money. It’s awful. ### 2/5 — App problem *2023-10-07, version 4010.1.1* This started with the last update. The landscape mode doesn’t Work on my iPad. All other apps work fine. Even when I link to The credit card section it will turn to landscape. ### 2/5 — Wrong sign in, you’re screwed on the weekend *2020-04-08* Lord help you if you’ve forgotten your password and get locked out of the app on the weekend/after hours. AFCU has a broken policy/procedure for overdraft protection, they use up all your “allowed” transfers for transferring money from your savings to checking, for each individual transaction, charging you fees each time. Then the app will send you a notice, after the transfers are used up, so you can’t fix anything online. They also lock you out of the atm, even to transfer money to checking...lord I can’t wait to have enough time to switch banks. ## Most praised reviews (10 highest-rated) ### 5/5 — Very user friendly. *2026-08-24, version 4022.1.1* I love the app it’s very user friendly and I can see all my accounts! ### 5/5 — Definitely 5 stars *2026-08-02, version 4022.0.0* I have been with AFCU since the mid 80’s. It is an exemplary Credit Union. I highly recommend AFCU! ### 5/5 — The best *2026-07-19, version 4021.2.0* Best credit union I’ve ever had! ### 5/5 — Love AFCU *2026-07-17, version 4021.2.0* Simply the best! ### 5/5 — Arkansas fcu *2026-06-04, version 4021.0.2* Banking with them since 2022 and I love how they operate and the people are so friendly… ### 5/5 — Love it! *2026-06-01, version 4021.0.2* Easy to use and access my account! ### 5/5 — Mike -Customer *2026-05-31, version 4021.0.2* This organization is great to work with. They also have your back if there is a problem. It is always good to have an extra security team in your corner. ### 5/5 — Levi *2026-05-28, version 4021.0.2* Solis ### 5/5 — Benton and Bryant branches *2026-04-28, version 4020.2.0* Greatest customer service I have ever had at a banking institution. Always pleasant, knowledgeable, professional. They make you feel at home when you walk in the door. ### 5/5 — Fantastic *2026-03-31, version 4020.1.1* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*