# Arkansas Mobile ID — AR official digital ID

> Official digital driver's license and state ID for Arkansas residents. (iPhone/iPad app by IDEMIA Group.)

- Source: https://appshunter.io/ios/app/arkansas-mobile-id/id6596562568 (this page in markdown: same URL + `.md`)
- Developer: [IDEMIA Group](https://appshunter.io/developer/450160160)
- Category: Travel, Productivity
- Price: Free
- Rating: 2.70/5 from 75 App Store ratings · 44 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 288 MB
- Languages: American English, European Spanish
- Released: 2025-02-11
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/arkansas-mobile-id/id6596562568/reviews.md

## What is Arkansas Mobile ID?

In today's connected world, Mobile ID offers a private, secure, contactless way to verify identity, either at home or on-the-go. Everything is on your phone – now your ID is, too!

Intuitive, easy-to-use and highly convenient, Arkansas Mobile ID can be used anywhere it’s accepted, in any context a physical ID would be used – with enhanced privacy features. Only your Face ID, TouchID or six-digit pin will unlock the app and access your Mobile ID.

In five simple steps, you can create your Arkansas Mobile ID:

1. Download the app and set permissions
2. Verify access to your phone number 
3. Use your device camera to scan the front and back of your driver license or ID card
4. Follow the steps to capture a selfie 
5. Set up app security and you’re good to go! 

Please note: Arkansas Mobile ID is an official state-issued ID, serving as a companion to your physical ID. As not all entities are able to verify a Mobile ID, you should continue to carry your physical ID.

For more information, please visit: https://www.dfa.arkansas.gov/office/driver-services/mobile-id/

## Key features

- Secure digital ID on your phone
- Private and contactless verification
- Face ID, Touch ID, or PIN access
- Easy 5-step setup
- Companion to physical ID

## What do users think of Arkansas Mobile ID?

Overall sentiment: neutral

**Pros**

- 👍 Easy setup
- 🚀 Super easy to use
- 🙌 Glad Arkansas has this now

**Cons**

- 🐛 Crashes frequently
- 🤔 Doesn't integrate with Apple Wallet
- 🤷‍♀️ Unclear if can be used anywhere ID is needed

**Commonly reported bugs**

- Force closes after setup
- Requires phone reboot to open again

**Most requested features**

- Add ID to Apple Wallet
- Allow access from lock screen
- Officially state that physical ID is not needed

## Recent user reviews (10 of 44)

All indexed reviews: https://appshunter.io/ios/app/arkansas-mobile-id/id6596562568/reviews.md

### 1/5 — App is a mess!

*2026-06-20*

I’ve tried six different times with two separate identifications to load this app and use it’s failed all six times. The customer service is useless as they don’t respond nor offer a solution to the failures of the application. If there was a zero star rating that be appropriate. Try again guys.

### 1/5 — Jump through hoops still doesn’t work

*2026-05-30*

Stupid. Gave them all the info, pictures accepted, got notification that license was activated then error message after error message. Tried on another phone and the Arkansas DFA deleted my application. Waste of tax payer time and money.

### 3/5 — Scanner

*2026-05-28*

AR law enforcement needs just an app to where we can scan the DL and not have to have the mobile id app.  Some of us have work phones and would put that app on our work phones.  If you won’t make just a sole scanner app make it to where we can put the app on two devices for this issue.

### 1/5 — Worst app ever

*2026-05-28*

Locked me out from taking picture of license making this inaccessible to every day users.  It doesn’t provide a place to take picture when you are ready and positioned.  Cannot advocate.  Should not launch a terrible product before it’s ready.  Another way that the government tramples its people in micro doses.

### 1/5 — Poor implementation

*2026-05-06, version 4.19.3*

Why this can’t integrate with Apple wallet is beyond me. Where is this even accepted? Is it just the airport? Truly a waste of storage

### 1/5 — Terrible app

*2026-04-08, version 4.19.3*

Have tried a half dozen times to get this app to work over a period of several weeks. Always comes back with an error code even though I’ve uploaded all my info correctly. Tried calling the support line, no answer of course. Deleted app and reloaded, that didn’t help any either. Piece of junk software.

### 1/5 — Absolutely Terrible

*2026-04-02*

Having to take a picture of your ID was an awful experience and then having to take a selfie in the app and then to have it error out over and over was just an absolutely terrible experience. Deleting the app until this is fixed.  Please make this intergrate with Apple Wallet.

### 1/5 — Re-register on every open? Support nonexistent

*2026-03-30*

Registered once, then tried to open a week later…required reregister..again next time…
It’s time intensive to do so photo captures of ID and face each time. Sometimes there is an error, so reach out to support, their answer? Ask questions about when the ID expires, then hang up on the call. Try chat, report the errors, same thing…just hang up on the chat 🙄 
If you’re going to support AR, the figure it out Idema!

### 1/5 — Times out

*2026-02-14, version 4.19.3*

App gives me error that it timed out every time I try to upload my ID. Waste of time.

### 1/5 — App has alot of road of improvement

*2026-02-03, version 4.19.3*

App displays document id number on main screen which it does not need to display. Apple wallet is recommended way for the state of Arkansas. This app scares me on the apple App Store

## Frequently asked questions about Arkansas Mobile ID

### What is Arkansas Mobile ID?

Arkansas Mobile ID is an official state-issued digital identification that can be stored and accessed on your smartphone. It offers a private, secure, and contactless way to verify your identity in situations where a physical ID would normally be used.

### How do I set up Arkansas Mobile ID?

Setting up the app involves five simple steps: downloading the app and granting permissions, verifying your phone number, scanning your physical driver's license or ID card with your device camera, capturing a selfie, and finally setting up app security like a PIN or biometric authentication.

### Is Arkansas Mobile ID free to use?

Yes, the Arkansas Mobile ID app is free to download and use. There are no in-app purchases or advertisements associated with the application.

### Can I use Arkansas Mobile ID instead of my physical ID?

Arkansas Mobile ID serves as a companion to your physical ID. While it can be used in many contexts where a physical ID is accepted, not all entities are currently equipped to verify a Mobile ID. Therefore, you should continue to carry your physical ID.

### What security features does the app have?

The app prioritizes privacy and security. Access to your Mobile ID is protected by your device's Face ID, Touch ID, or a six-digit PIN, ensuring only you can unlock and view your digital identification.

## Version history (last 5 releases)

### 4.21.4 — 2026-08-04

Bugfixes and performance improvements.

### 4.21.3 — 2026-07-06

Bugfixes and Performance Improvements.

### 4.20.2 — 2026-05-13

Bugfixes and Performance Improvements.

### 4.19.3 — 2025-09-04

Bugfixes and performance improvements.

### 4.18.2 — 2025-04-18

Bugfixes and updates.

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## More apps by IDEMIA Group

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All apps by IDEMIA Group: https://appshunter.io/developer/450160160

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*