# Arketa Business App — user reviews

> 30 indexed App Store user reviews of Arketa Business App by Sutra Fitness, Inc., rated 2.87/5 from 39 ratings.

- Source: https://appshunter.io/ios/app/arketa-business-app/id6450321424/reviews
- App overview in markdown: https://appshunter.io/ios/app/arketa-business-app/id6450321424.md
- Rating breakdown: 5★ 15 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 4

## Newest reviews (10 of 30)

### 2/5 — Times are now 5 hours off

*2026-07-07, version 1.2.0*

Newest update changed all of the times of lessons to be 5 hours ahead. Also, why isn’t there the option to see the client’s upcoming schedule from their profile?

### 3/5 — Not user friendly

*2025-12-12, version 1.1.3*

Although there are frequent updates, there are still may challenges. I’m not longer able to request a sub for a class, which I was able to do before the recent update. It also would be helpful if sub requests were sent via text in addition to emails. I also wish I could see a students class check-in history at my studio, even if they paid through class pass. I feel like the intention is there, but the app is not created with the actual user, who is checking in students, in mind.

### 2/5 — Update is terrible

*2025-10-03, version 1.1.3*

The app update made the app even worse. Now I can’t go back and look at the previous days clients. And individual client names no longer show on the booked calendar slot. So I have to click on each one to see who the client is instead of being able to see my day at a glance. It wasn’t good before the update and now it’s even worse.

### 4/5 — Dang

*2025-08-19, version 1.0.0*

Schedule doesn’t load

### 1/5 — If you thought MindBody was frustrating, just wait…

*2025-07-01, version 1.0.0*

Arketa is definitely in the Stone Age with this one. The app rarely works, doesn’t refresh, takes forever to load, often signs you out, and navigates horrendously.

If you enjoy asking people to “just wait a minute” for 5 minutes whenever you need to access something via Arketa, then this might be for you. Otherwise, you’ll be spending more time navigating and waiting for the site to respond than you will teaching a class.

I used to think MindBody was frustrating, then I met Arketa.

### 2/5 — Struggling

*2025-05-15, version 1.0.0*

I really want to love Arketa. BUT, the calendar for appointments never sticks. I have 5 rooms and it always reverts back to 1 room even after saving in the filters.
Please please fix the calendar so the settings you save are the settings you see every time!

### 5/5 — Makes life a breeze

*2025-02-21, version 1.0.0*

Arketa has been a total game-changer for me! As a busy mom, I’m always on the go, and having my business right at my fingertips makes life so much easier. I don’t have to be tied to my laptop—I can handle everything from scheduling to payments straight from my phone, no matter where I am. It’s super easy to use and has given me the freedom to run my business without missing a beat.

### 5/5 — Effortless & Intuitive

*2025-02-21, version 1.0.0*

Arketa has been a game-changer for managing my fitness business. It’s intuitive, seamless on both desktop and mobile, and makes scheduling, payments, and client management effortless. Plus, their customer support is top-notch. Highly recommend!

### 5/5 — Easy use

*2025-02-21, version 1.0.0*

I love being able to easily access information for my business in one place. It’s quick to check reports and bookings in one place

### 5/5 — The Arketa Business App helps me run my business on the go!

*2025-02-21, version 1.0.0*

As a fitness business owner, I needed an app that could help me manage my classes, clients, and payments without juggling multiple platforms. After using the Arketa Business App, I’ve found it to be a game-changer for streamlining my operations and keeping everything organized in one place.

## Most critical reviews (10 lowest-rated)

### 1/5 — Impossible app!!

*2026-06-23, version 1.2.0*

I have tried and tried and tried to access this app as a new member and it does not give me the option.

### 1/5 — Big issues

*2026-06-17, version 1.2.0*

So many issues and frequent crashes. The organization mocks MindBody but does it worse. Can never load a future week. Really hate this app and doesn't seem like they want to make any improvements to user functionality.   Upsetting this is the app my studio chooses to use.


-----------------
A second review because it's just that bad.

After a recent update I can no longer use the app to check in clients and am forced to sign into the desktop/web version. Fix your product.

### 1/5 — Big issues

*2026-03-03, version 1.1.3*

So many issues and frequent crashes. The organization mocks MindBody but does it worse. Can never load a future week. Really hate this app and doesn't seem like they want to make any improvements to user functionality.   Upsetting this is the app my studio chooses to use.

### 1/5 — Big Promises, Weak Execution

*2025-12-30, version 1.1.3*

Arketa is trying to solve a real problem fitness businesses actually need—but in trying to be everything, they’ve sold businesses to get stuck in their platform that isn’t effective at any single feature.

After 15 months, features promised during the sales process are still missing or unreliable. Frequent updates ignore real-world UX and regularly disrupt core business workflows. When issues arise, support takes weeks to diagnose and fix problems, leaving businesses to absorb the fallout.

Good idea. Poor execution. Oversold, underdelivered, and not dependable for daily operations.

### 1/5 — The worst and slowest app

*2025-11-12, version 1.1.3*

I’ve used many different apps for work and this one is by far the worst. Never works, everything takes forever to download, there’s always a glitch. I have had to delete and redownload the app so many times I’ve lost count just to get it to work again. The app needs a lot of work.

### 1/5 — Terrible redesign!

*2025-10-09, version 1.1.3*

I haaaaaate the redesign. I can’t see sub requests in the app or any of the other previous tabs that were under “classes”. Thanks for making the app worse.

### 1/5 — Was ok, now almost worthless

*2025-10-05, version 1.1.3*

The latest update made adding clients to class by name impossible. Have fun scrolling through the alphabet until you find them. Please fix this, it’s beyond ridiculous.

### 1/5 — Trash! Do they even test before launching???

*2025-10-02, version 1.1.3*

This app is now trash, before it was mediocre. The latest update took away lots of functionality. You can no longer see clients name for private appointments in the schedule. The client tab rarely loads and you can no longer access the client’s full account through it or their appointment booking.  Instead you have to use the checkout tab with annoying popups to get to the full menu. The point of a business app is to give ease of access to the full functionality of the software. It’s not a highlight reel. Taking a way the full menu from each tab was a mistake IMO as it slows down business.  Also, cash payments no longer function. 

I started with Arketa from the beginning because they really supported individual instructors, but now it seems they just want to sell to large studios and custom apps while leaving behind the individuals. Everything is an upsell for scheduling features that should be standard. Customer support use to be excellent, but now it’s hard to get any answers.

### 1/5 — Horrible software - always bugs and never works

*2025-09-14, version 1.0.0*

I’m constantly spending hours every day troubleshooting issues with my software instead of running my business and Arketa does not respond and takes more than three months to fix an issue only for the issues to keep reoccurring. Customers have been unable to rent videos for three months, which is lost revenue for our business. I highly recommend selecting a different software.

### 1/5 — This app is subpar

*2025-07-05*

As a yoga instructor who has to use the Arketa app because our business owner switched over to it-I am stunned how poorly this app works/or in my case rarely works at all. 
9.5 times out of 10 when I’m trying to look at class numbers for class prep the app won’t bring up the classes or the schedule. It has gotten so bad that I rarely use the app any more which of course impacts how I prep for my class. 
We’ve also lost clients from signing up for their classes because they can’t get their side of the app to work. It’s nuts
I cannot wait until our studio owner gets us all off of this app.

## Most praised reviews (10 highest-rated)

### 5/5 — So handy

*2026-08-03, version 1.2.2*

Love being able to manage from my phone and I appreciate the updates that have been made!!

### 5/5 — Highly recommended

*2026-02-10, version 1.1.3*

This app has really streamlined how we run our business. Easy to use, works well and the support has been helpful. Five stars.

### 5/5 — Best way to run your fitness biz!

*2025-03-13, version 1.0.0*

I love their studio software, and having this app makes it even easier to keep on top of my business.

### 5/5 — Most functional Business App on the Market

*2025-02-22, version 1.0.0*

I am thrilled about this app & its capabilities. For years I struggled with having to open up my laptop to do anything on the backend side for my studio bc the business app with Mindbody was so limited. From texting clients to changing an instructor on a class to quickly viewing a report or class roster, you can simply do it all on this app. No desktop needed. Arketa is not only the most modern software in this space but clearly the most functional and feature heavy across all devices. Not to mention customer service is top tier!!!!

### 5/5 — ⭐️⭐️⭐️⭐️⭐️ Incredible Insights & Easy to Use!

*2025-02-21*

The reports and analytics features are a game-changer—giving real-time data on revenue, bookings, and client trends in a beautifully organized dashboard. The interface is intuitive, making it easy to track growth.

### 5/5 — Focus

*2025-02-21, version 1.0.0*

If you can’t measure it , you can’t manage it.

### 5/5 — Game Changer

*2025-02-21, version 1.0.0*

As a studio owner, Arketa has been a game-changer for managing my business. It streamlines scheduling, client management, sales, and marketing all in one app. The ease of handling bookings, client interactions, and payments from my phone saves me time and boosts revenue. The real-time analytics help me make smarter decisions for growth. 

Overall, a highly recommended all-in-one solution for any studio owner!

### 5/5 — Personal Trainer

*2025-02-21, version 1.0.0*

I recently started using the Arketa Business app, and I must say, it has completely transformed the way I manage my business operations. From the moment I downloaded the app, I was impressed by its user-friendly interface and intuitive design.

One of the standout features of Arketa is how easy it is to navigate. The layout is clean and straightforward, allowing me to find what I need without any hassle. Whether I’m tracking expenses, managing projects, or collaborating with my team, everything is just a few taps away. There’s no steep learning curve here; I was up and running within minutes!

### 5/5 — Life saver!

*2025-02-21, version 1.0.0*

I love having my business in my pocket! Being able to run the show while traveling without opening my laptop is a life saver!

### 5/5 — Great UI

*2025-02-21, version 1.0.0*

Well made app catered to fitness business owners

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
