# Arlington Transportation — Public transit in Arlington

> On-demand public ridesharing service for affordable and sustainable travel. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/arlington-transportation/id6449251104 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.70/5 from 2,296 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 134 MB
- Languages: American English, European Spanish, Vietnamese
- Released: 2023-08-13
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/arlington-transportation/id6449251104/reviews.md

## What is Arlington Transportation?

Download the Arlington Transportation app to access On-Demand service — a public ridesharing service that’s smart, easy, affordable, and green.

With a few taps, book an on-demand ride in the app and our technology will pair you with other people headed your way.
 
How it works:
- Book a ride on your phone.
- Get picked up on a nearby corner.
- Share your ride with others.
- Save cash and reduce carbon emissions. 

What we’re about:
SHARED.
Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one.

AFFORDABLE.
Aggregating people into one vehicle brings down prices. Enough said.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

Questions? Reach out at support-arn@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

## Key features

- On-demand ridesharing
- Book rides via app
- Shared rides
- Affordable fares
- Reduced carbon emissions
- Corner-to-corner pickup

## What do users think of Arlington Transportation?

Overall sentiment: negative

**Pros**

- 🚀 Quick service
- 👍 Comfortable rides
- 👍 Takes you where you want to go

**Cons**

- 🐛 Unreliable pickup times
- 🐛 Drivers drop off at wrong locations
- 🐛 Drivers make unauthorized stops
- 🐛 Frequent cancellations and no-shows
- 🐛 Confusing and inconsistent app behavior
- 🐛 Charges for rides already paid for

**Commonly reported bugs**

- App charges for rides that were never taken
- Pickup locations changed without user input
- Inability to book rides during stated operating hours
- App connectivity issues leading to delays and confusion

**Most requested features**

- Add option to schedule pickup and drop-off times in advance
- Improve ETA accuracy and reliability
- Allow riders to provide feedback on driver performance
- Differentiate service for pass holders vs. non-pass holders

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/arlington-transportation/id6449251104/reviews.md

### 1/5 — Extremely unreliable

*2026-08-26, version 4.29.1*

What transportation app can’t find a ride for a student I am genuinely confused!!!

### 1/5 — Delays all the time

*2026-07-23, version 4.27.16*

Expect delays all the time. They will show your dropoff as a certain time and then change it to more than 30 mins later

### 1/5 — Algorithm sucks

*2026-06-26, version 4.27.1*

Not the best reliable for on time traveling even if you planning ahead a time my hour. Plan for a 2 hour trip

### 2/5 — It’s okay but….

*2026-06-15, version 4.27.1*

I’m really happy this app exists and works very well I have not had any problem with the app. 
The problem comes with how it works, requesting is not the problem, once they pick you up your destination can be from 20 minutos to up 1 hour and 30 minutes!! Which is just insane, it does tell you to plan ahead of time and to calculate but when one trip can be 20 minutes and the next day it’s more than an hour there’s no way you can calculate correctly.

### 1/5 — Never give your money to via

*2026-04-10, version 4.26.10*

Via does not respect time there’s no reason you should leave 10mins ahead of time to meet your via driver and then when you arrive to your pickup you end up having to wait another 10 minutes while the app is still saying ride is 2 minutes away. In addition when you do get in the ride it will say arrival 10:30 and then you don’t get there until 11:00 this app is bs

### 1/5 — This needs to go

*2026-03-31, version 4.26.10*

I have nothing but bad negative feedbacks for this thing that I’m not even gonna bother to share with. Just drop this app all together. We’ll find a way to survive without it. This thing has no redeemable qualities. Cheapest pickup anyone could find. There’s no excuse for service to be this bad.

### 1/5 — Not worth it!

*2026-03-25, version 4.26.10*

I never write reviews, but I’ve been having issues with Via for a while now & have to write about it. Last year I used this app to get rides to school, but now I can’t get a ride for the life of me. When I try to get a ride to work, it takes up to an hour & a half to get picked up & dropped off which is really frustrating because it used to not be that way. I shouldn’t have to try to get a ride two hours before my clock in time at work if I can even get a ride in general.
Edit: It’s been a few months and I wanted to give via a try again because uber is expensive…worst decision. My driver has been sitting in one spot for over 20 minutes, but if I cancel the ride then I have to pay $36??? That’s actually ridiculous!! Way more than I would have to pay for an uber!

### 1/5 — New fare is bs

*2026-03-02, version 4.26.9*

I might as well switch to Uber if I am going to be charge $8 to go 7-8 miles away. This is why people should have attended the meeting to address this. Absolute bs

### 1/5 — Don’t download unless desperate

*2026-02-26, version 4.26.9*

This app has gave me terrible drivers with the bare minimum standards of road safety . I had the worse experience and each time I try to give it another chance it always ruins my week for how terrible the via vehicles are and how bad the drivers are. Again for 3-5 dollars it seems okay but only my last option

### 1/5 — Don’t waste your time

*2026-02-13, version 4.26.4*

If I’m being honest, I despise via. I’ve been taking beer for about a year given that I’m 19. I don’t have my license just yet however I am in the process of getting it and let me tell you via is just about the worst review. I have ever left on an app. First of all in the app you’ll book a ride and it will tell you your your driver will be here in 20 minutes from where I live in from where the vehicle picks me up. It’s an eight minute walk. So of course I’m gonna leave about 10 minutes early to make sure I’m on time to the via however, as I’m walking the time will change from 10 minutes to 15-18 minutes. So that extra five-ish minutes I could have been doing something else that I did not prioritize to catch the via…. Secondly, about ride times, when you book the app, it’ll tell you your arrival is maybe 12 but then 12 comes around and your vehicle still isn’t here now it’s 12:05 they still aren’t here and all the time has changed to 12:10. Their timing is so inaccurate!!!! Third their app for the drivers is horrible. It’s very often and repetitive that the drivers will have to make constant U-turn and circles because the app is telling them to go in One Direction and it’s the complete opposite direction from where they need to be. They have the audacity to charge more for rides. Given that the Rides are cheaper then uber it’s like a slap on the face from via saying “we’re cheap” we don’t have to be considerate of you time …. But we have to be considerate of there time or we get left….. speaking of being unleft the drivers about 7/10 are unfriendly. If you can afford a UBER DO IT. Via is not for those using it to get to work or school…. Just so ignorant

## Frequently asked questions about Arlington Transportation

### What is Arlington Transportation?

Arlington Transportation is a public ridesharing service that allows you to book an on-demand ride through the app. It matches you with other passengers heading in the same direction, offering a shared, affordable, and environmentally friendly travel experience.

### How does the on-demand service work?

You book a ride directly from your phone using the app. The service then pairs you with other riders going your way and picks you up from a nearby corner. This shared approach makes the service efficient and cost-effective.

### Is Arlington Transportation free to use?

The app itself is free to download and use for booking rides. However, there are in-app purchases for the rides themselves, as it is a paid transportation service.

### What are the benefits of using this app?

The app provides a convenient and affordable way to travel by public rideshare. By sharing rides, you help reduce the number of vehicles on the road, contributing to lower congestion and decreased carbon emissions, making your city greener.

### What areas does Arlington Transportation serve?

The app is designed for public transit within Arlington. It focuses on providing an on-demand service for residents and visitors within this specific area.

## Version history (last 5 releases)

### 4.29.1 — 2026-08-19

Performance improvements and bug fixes

### 4.27.16 — 2026-07-16

Performance improvements and bug fixes

### 4.27.1 — 2026-05-11

Performance improvements and bug fixes

### 4.26.12 — 2026-04-26

Performance improvements and bug fixes

### 4.26.10 — 2026-03-11

Performance improvements and bug fixes

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## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*