# Armed Forces Bank — user reviews > 329 indexed App Store user reviews of Armed Forces Bank by Dickinson Financial Corporation, rated 4.29/5 from 1,659 ratings. - Source: https://appshunter.io/ios/app/armed-forces-bank/id547310004/reviews - App overview in markdown: https://appshunter.io/ios/app/armed-forces-bank/id547310004.md - Rating breakdown: 5★ 1,032 · 4★ 123 · 3★ 61 · 2★ 37 · 1★ 171 ## What do users think of Armed Forces Bank? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🚀 Efficient banking experience - 🔒 Secure login options - 📱 Convenient mobile access - 💳 Smooth transactions - 🕰️ Timely updates and alerts **Cons** - 🐛 Occasional app crashes - ⏱️ Slow loading times - 🔍 Confusing navigation - 💰 Unexpected fees - 🔄 Inconsistent account updates - 🤖 Poor chatbot/customer service experience **Commonly reported bugs** - Login issues and account access problems - Inaccurate account balances and transaction details - Compatibility problems with newer devices **Most requested features** - Improve external transfer capabilities - Add mobile check deposit feature - Implement biometric login options - Enhance transaction history and categorization - Provide more customization options ## Newest reviews (13 of 329) ### 4/5 — Temp issues *2026-08-10, version 12.0.260200* Having some issues with being able to send money via Zelle, but overall the app is pretty decent ### 3/5 — Could be better *2026-06-30, version 12.0.260200* App is clunky and hard to navigate ### 5/5 — Clear and easy to understand *2026-06-15, version 12.0.260200* Finally, an app that is clear and easy to navigate! It makes everything simple and stress-free to use. Five stars! ### 5/5 — Chief *2026-06-10, version 12.0.260200* Awesome app! ### 5/5 — All good *2026-05-31, version 12.0.260200* So helpful ### 5/5 — Easy to use *2026-05-30, version 12.0.260200* Safe and Easy to use ### 5/5 — Starting Over *2026-05-30, version 12.0.260200* If you wanting to start over and elevate yourself this is the place to do it. You won’t be sorry and do yourself a favor and take control of your life. ### 5/5 — Simple banking fast *2026-05-29, version 12.0.260200* I don’t have any complaints about the app. It makes having an account with Armed Forces Bank so easy to navigate without having to call customer support. If they sense a large transaction or suspicious transaction activity they will immediately reach out to you before the transaction can proceed and that may seem tedious but to me, especially in this age of scammers, I prefer to be careful and if it means answering a call to complete a transaction thaen that’s perfectly acceptable to me! ### 5/5 — Retired Sergeant first class *2026-05-28, version 12.0.260200* I have been with ARMED FORCE BANK for over 40 years or more. Whether overseas or stateside, I’m retired now they’ve always been there to help. The service is outstanding, bank employees are courteous, respectful, and know their job to help in any situation. I’m 78 now and I wanna say I’m proud to have been with such a great institution. ### 5/5 — Great experience. *2026-05-19, version 12.0.260200* I’ve been a customer since 2002. I haven’t experienced any issues with armed forces bank. I just wished that they would make their cards for tap and pay. ### 5/5 — Easy of use *2026-05-19, version 12.0.260200* Effective ### 5/5 — Cap Rev *2026-05-19, version 12.0.260200* Day to day trans ### 5/5 — Great bank *2026-05-15, version 12.0.260200* My only problem is you can’t CALL and get a CD, and it’s impossible on line. ☹️ ## Most critical reviews (10 lowest-rated) ### 1/5 — 👎🏽 *2026-08-07, version 12.0.260200* Debit card controls never work for me & it’s very frustrating because I can’t even use my debit card when I need to. ### 1/5 — Notary for exceeding limit amount *2026-07-17, version 12.0.260200* Ridiculous I shouldn’t have to do this to get access to my funds so I will be banking else where very soon due to this ridiculous policy ### 1/5 — Unexpected closure *2026-06-30, version 12.0.260200* Drove 21 miles to make a withdrawal, bank is closed for a scheduled power outage. If you can send out emails saying your statement is ready, why wasn't there an email sent out stating the bank is closed today? ### 1/5 — Garbage app *2026-06-29, version 12.0.260200* I have had to unlock my account Change password every time I log in. I save it to a word document I save to auto fill and it won’t take it. I try to log in on the internet does the same thing won’t be a member of this bank very long if there was an option for 0 stars that would be my pick. ### 1/5 — Bad bank *2026-06-25, version 12.0.260200* Bad bank ### 1/5 — Wounded warrior *2026-06-06, version 12.0.260200* I lost a lot of my brains in the Middle East’s why the f do you all not have atm’s in SA tx damn👎🏽 ### 1/5 — Very unreliable *2026-05-28, version 12.0.260200* About 1/3 of the time the software actually works, and the rest of the time you might get to login, and it just sits and spins. You might login, but it takes several minutes to bring your account up. You might be able to look at your account, but don’t try to transfer money or pay a bill because they don’t work most of the time. This app needs a major overhaul. ### 1/5 — Bad to Worse *2026-05-04, version 12.0.260200* I’m frustrated with the current log in process. It is very frustrating! To have to say forgot login and the bother of having to go through procedure of “forgotten password “ every time I login is a huge headache! Looking for a new bank. ### 1/5 — Terrible *2026-05-01, version 12.0.260200* This bank is awful. Go somewhere else ### 1/5 — The Entire Bank Sucks. Switch to NAVYFED *2026-04-16, version 12.0.260200* Be it from out of country customer support that can be hardly understood to an app that works when it feels like it. Just switch to NAVYFED. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy Banking *2026-08-25, version 12.0.260200* I log in without issue and customer service is always helpful. ### 5/5 — Easy to use *2026-08-14, version 12.0.260200* The app has all the features that are needed and they are easy to use. ### 5/5 — Great Banking *2026-08-04, version 12.0.260200* Very easy to use ### 5/5 — Easy to manage *2026-08-02, version 12.0.260200* I have been with AFB since my first direct deposit, joining the Army in 1998. Great services and support ### 5/5 — Fabulous *2026-08-01, version 12.0.260200* The Armed Forces Bank app is very easy to navigate. I love its features, especially the search engine, and the ability to view past transactions. ### 5/5 — Banking *2026-07-28, version 12.0.260200* Greatest ### 5/5 — Title *2026-07-19, version 12.0.260200* Great application, easy to navigate and use. ### 5/5 — Easy to use. *2026-07-15, version 12.0.260200* The app is very secure and it’s pretty easy to use. ### 5/5 — Great *2026-06-26, version 12.0.260200* Great ### 5/5 — Good *2026-06-25, version 12.0.260200* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*