# Armstrong Bank — user reviews > 104 indexed App Store user reviews of Armstrong Bank by Armstrong Bank, rated 4.90/5 from 10,491 ratings. - Source: https://appshunter.io/ios/app/armstrong-bank/id1084897164/reviews - App overview in markdown: https://appshunter.io/ios/app/armstrong-bank/id1084897164.md - Rating breakdown: 5★ 9,559 · 4★ 611 · 3★ 149 · 2★ 48 · 1★ 124 ## What do users think of Armstrong Bank? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient mobile banking - 💡 Helpful features like mobile deposit and person-to-person payments - 🔒 Secure app with facial recognition - 👍 User-friendly app navigation - 👍 Friendly and helpful customer service **Cons** - 🐛 App crashes and errors - 🐛 Compatibility issues with older devices - 🐛 Delayed credit card transactions - 🐛 Lack of account balance updates - 🔒 Locked out of accounts after app update **Commonly reported bugs** - Connection failures and inability to open the app - Frequent app crashes - Compatibility issues with older iOS versions **Most requested features** - Show account balance after transactions - Add bill pay feature - Improve ATM fee reimbursement policy - Provide more detailed transaction history ## Newest reviews (15 of 104) ### 5/5 — Great Bank! Great Service! Great People to Help! *2025-12-10, version 3.29.0* Armstrong Bank is a wonderful place to take care of your banking needs. The leadership and staff are professional and accommodating. The service they provide is secure and reliable. You will be served well at Armstrong Bank! ### 5/5 — Can’t use app now because my phone is too old *2025-10-30, version 3.17.0* I have an iPhone 8 Plus & because I can’t update to iso 17 I can’t update my Armstrong app. I know I need a new phone but it’s still frustrating regardless. ### 5/5 — Excellent *2025-10-29, version 3.28.0* Armstrong gives excellent service ### 5/5 — Perfect *2025-10-25, version 3.28.0* Everything always works never an issue ### 5/5 — Like no other *2025-08-19, version 3.26.1* I am so happy with my bank. Always helpful friendly people in various different locations. They help protect my account and that is peace of mind for me. ### 2/5 — an okay app *2025-08-10, version 3.25.1* it will work and when it does it’s good but sometime it’ll go off on its own and won’t update my balance for a week or weeks at a time which is really annoying considering i’d like to keep track of my money ### 5/5 — Love this bank *2025-06-10, version 3.23.1* Armstrong bank is always been there for me not only with the app but also with their loan service and their banking service they were my mom and dad‘s favorite too so what a awesome bank ### 5/5 — Great app *2025-05-21, version 3.23.1* This is a straightforward app. Easy to use and read. Everything you need is at your fingertips. ### 5/5 — New bank for me *2025-04-14, version 3.22.0* I switched banks due to the poor customer service and lack of communication from my credit union. I am hoping for a better experience-good so far with Armstrong!!! ### 5/5 — Mobile app *2025-04-11, version 3.22.0* This app is a lifesaver and works every time ### 5/5 — Andre S. *2025-02-23, version 3.20.0* Great Bank ### 3/5 — Connection failure *2025-02-02, version 3.19.1* I can’t open the app anymore. Anytime I try I get a notification saying there is a connection error and the app won’t work. I am connected to the WiFi and everything else in my house works just fine so it is the app. I’ve tried deleting and reinstalling the app, still won’t work. Please fix this ### 5/5 — My Bank *2024-12-29, version 3.18.0* I’ve been with this bank since I was 15! I’m 36! I love this bank ### 3/5 — Credit Card delayed *2024-12-27, version 3.18.0* Credit card payments delayed. Also, I wish the credit card transactions were like the debit card transactions. The debit card transactions shows how much money you have left after each transaction, If that makes sense. ### 5/5 — The best *2024-12-13, version 3.18.0* Armstrong has a great set up To go with the best staff ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile Deposit *2026-04-28, version 3.33.0* Need to raise the daily limit in the Mobile Deposit. ### 1/5 — Beware-This bank will terminate your online access. *2025-12-17, version 3.30.0* Per bank policy, online access will be terminated if you don’t use it every 6 months. Reactivation requires every imaginable piece of information. Therefore this account of 20+ years is now unsuitable for our purposes because we are often away for extended periods of time. Furthermore, the customer service agent chose to be argumentative and would not provide a manager’s information. ### 1/5 — Locked out..Can’t use it now *2025-11-03, version 3.17.0* Can’t afford a new phone .. and can’t upgrade to iso 17 so now app won’t work and is useless.. iphonex ### 1/5 — Great😟 *2025-10-30, version 3.17.0* Thanks for the upgrade!!!! Now I can’t open it the app you took the iOS way out of my phone range. ### 1/5 — Rate change *2025-10-02, version 3.27.0* Not sure why there is a different way to transfer money from account to account and it take a longer process. I liked the old way better. ### 1/5 — Can’t update!!! *2024-04-13, version 3.5.0* What about those of us that can’t afford an iPhone 16 or whatever it said! Can’t get the app ! And can’t even call the automated system bc it disconnects! ### 1/5 — Locked out of bank account after app update *2024-03-20, version 3.5.0* I have an iPhone 7. My phone doesn't allow iOS16. Tonight I was grocery shopping and needed to transfer money from my savings to checking. I opened the app, and it closed on me saying I needed iOS16. Screw me I guess. Luckily I had money on me. No warning days or weeks beforehand. Seriously, what if I had an emergency? I'm switching banks asap. I feel insulted. This is unacceptable ### 1/5 — Force closes when trying to loan payments. *2022-07-31, version 2.43.0* App force closes constantly ### 1/5 — Awesome Customer Service service *2020-09-10, version 2.21.1* Everybody is so polite in high spirits when you go in the lobby or talk on the phone! Good job guys! ### 1/5 — Poor customer service *2020-08-11, version 2.21.0* Lack professionalism and knowledge ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome app! *2026-07-02, version 3.35.0* User friendly, very advanced compared to other banking apps and continually gets better! Very secure app. ### 5/5 — Great people *2026-06-23, version 3.35.0* The people that work there are very friendly and goes out of their way to help me ### 5/5 — Always helpful in a quick fashion if you need help *2026-06-19, version 3.35.0* Armstrong bank ### 5/5 — Exceptional App! *2026-05-06, version 3.33.0* The Armstrong app is so easy to use, with valued information to your account just one button press away. The app has checking account information, deposit ability, loan information, and so much more, on all accounts you may have. And if you have a question or problem, with a handy message area, you can type in the problem and receive a prompt response from a customer service representative quickly. The app is easy to navigate and provides just enough information to complete transaction needs, without being a bulky app. With Armstrong being a highly reputable bank, I am happy to be a long time customer! Keep up the great work Armstrong Bank! ### 5/5 — Great *2026-04-24, version 3.33.0* Awesome people, been doing business with this bank every since early in 2017, people in Pawnee Oklahoma, Kyle Taylor great guy in Muskogee, Ok ### 5/5 — Great online banking app! *2026-03-15, version 3.31.2* Easy to use, very intuitive. ### 5/5 — The customer service is has been fantastic *2026-03-01, version 3.30.2* Ceci has been very helpful she’s I’ve talked to her several times already I met Savannah a few days ago, and she was very helpful and very polite And Sierra help get me signed in and ran through all the options that the bank had to offer. I felt like I had a red carpet, rolled out, And Tammy, I’m not Tammy and we had a nice friendly conversation the next day I had to come back and I went through the drive-through and there was Tammy greeting me. It was felt like. It was so awesome. I didn’t know what to expect But I felt very welcome and they were very encouraging and teaching me new things that were just different from other banks I would recommend Armstrong to anybody that was looking for a financial reliable❤️ ### 5/5 — The best *2026-02-14, version 3.30.2* Absolutely the best option to have on my checking account save me time not having to go to the bank to deposit a check ### 5/5 — Incredible People *2026-01-28, version 3.30.2* My family and I have been members for close to 20 years and still receive incredible service from the incredible people who take pride in excellence. Thank you! ### 5/5 — Great App *2026-01-16, version 3.30.0* Easy to Use and so many great features for me and my business. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*