# Armstrong — user reviews > 49 indexed App Store user reviews of Armstrong by Armstrong, rated 2.80/5 from 35 ratings. - Source: https://appshunter.io/ios/app/armstrong/id636522134/reviews - App overview in markdown: https://appshunter.io/ios/app/armstrong/id636522134.md - Rating breakdown: 5★ 12 · 4★ 1 · 3★ 4 · 2★ 4 · 1★ 14 ## Newest reviews (15 of 49) ### 1/5 — App *2025-02-25, version 3.0* The app won’t allow us to log in we don’t get our bills in the mail it’s always a hassle to get our bills paid which then they end up shutting off our service it’s so annoying and can’t seem to get it resolved each month.. ### 1/5 — Worst app *2025-01-12, version 3.0* Worst app I have ever used! Every time I go go to login it’s has logged me out. Every time I go on the app I have to resign in with my username and password. Hate this app. Deleting it for good! It’s worthless ### 1/5 — Why even offer an app if this is the best you can do! *2024-10-22* This app is completely useless on my iOS devices. I have to delete it and reinstall about every third time trying to use it. Lots of times it opens up into a page that has nothing to do with streaming. C’mon guys, is this the best you can do. I’ve had Comcast, Spectrum, and now Armstrong, and this is by far the worst cable internet we’ve ever had. At least their phone support personnel are knowledgeable and friendly, but there’s only so much they can do with what they have to work with. ### 1/5 — Update not working *2024-09-09, version 3.0* Can’t even log into account and it says user not found. Don’t know what they did on the update but it is not working! Fix it! ### 1/5 — Please update this app to be modern again *2024-08-27, version 3.0* I know the recent authentication update to MFA is in progress, but why Armstrong would choose to not to use biometric log in for the app, and make autofill difficult (this I get because credential stuffing), I just don’t understand. If you were going to bother to update, should have used modern standards and this app 100% needs biometric auth. ### 1/5 — Disappointing *2024-04-06, version 3.0* It’s 2024 and Armstrong is a major ISP. Why do they have an app that doesn’t open and hasn’t been updated in over a year? They only have customers because, in some areas, there’s no other choices. ### 2/5 — Slow *2023-06-29, version 3.0* The email takes forever to open on my Iphone13. Why is this happening? ### 1/5 — Password *2023-05-07, version 3.0* I forgot my password, it wanted me to answer 2 of 3 security questions. When I answered them in every which combinations, it deemed them invalid. Who do I call? It is not on the menu ### 2/5 — App extremely slow *2023-03-03, version 3.0* Every time I use it. It takes forever to open ### 1/5 — Doesn’t work *2021-07-23, version 2.2* The app doesn’t even work… ### 1/5 — Poor *2021-06-11, version 2.2* Even sitting on my home network and the lowest resolution the app says it can’t stream. Plus it shows all channels even if I don’t subscribe to them. You would think since I have to log in Armstrong would know what channels I get. Tired of waiting 5 minutes for the app to load up only to be told that I don’t get that channel. ### 2/5 — Tried it, didn’t find it useful *2020-08-24, version 2.2* If I log on to the Armstrong website, my iPad does autofill on everything. If I use the app I have to manually enter my info every time I use it. Plus it is just access to the website in an app form. Doesn’t expand service or make anything easier to do. I deleted it after about 3 days of non-use. ### 1/5 — Slow and statement view issues *2020-02-10, version 2.2* This app is so slow. When viewing your statements you are unable to close out of the statement you are viewing. You have to force close the app and open back up. ### 1/5 — The app is horribly outdated *2018-11-07, version 2.2* Your app is horribly outdated and is in dire need of an update to be compatible with newer devices. ### 2/5 — Useless, just like the mobile site... *2017-08-19, version 2.2* ...because that's what it is. Why can't I see what the different internet options include? The only option is to put one in my cart!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Soooooooo slow *2026-03-18, version 3.0* I will die before this app finishes loading anything. Very slow and unintuitive. ### 1/5 — Horrible App Horrible Service *2025-12-29, version 3.0* I can’t stand this company…I’m switching ASAP!!! Service sucks even though I have the "TOP" internet service. I’m over this company. ### 1/5 — Go figure *2025-11-21, version 3.0* You can go through the whole identification process including facial recognition and still not be able to login. Frustrating to say the least, especially all you’re attempting to do is pay your bill. Still In effect. You still can’t put your information in. It also loses your credit card information, it needs to be addressed. ### 1/5 — Useless since the MFA was enabled *2025-10-31, version 3.0* I can’t get into my app anymore because it has my husband’s cell number at sign in and I can’t change the number to get the code. He changed the number when he downloaded the antivirus. Now it’s locked in. Also why does it sign you out just because you close the app? Useless now! I deleted the app and will just get on the net and use a passkey to log in. ### 1/5 — Ratings and Reviews *2025-10-13, version 3.0* Bull-hit internet I PAY MY BILLS ONLINE AND CANNOT EVEN ACCESS MY EMAIL ETC. I AM GOING TO LOOK INTO GETTING SOMETHING ELSE. THIS IS A SAD NETWORK. ### 1/5 — Go figure *2025-10-08* You can go through the whole identification process including facial recognition and still not be able to login. Frustrating to say the least, especially all you’re attempting to do is pay your bill. ### 1/5 — Doesn’t open iOS 26 *2025-10-04, version 3.0* Was okay, providing basic services. Does not open on iOS 26, just stays on blank white launch screen. ### 1/5 — Worst app *2025-10-01, version 3.0* This app is completely worthless every single time and update signs you out freezes all the time. I’ve deleted it off my phone because it’s junk just like Armstrong’s customer service and their service alone. ### 1/5 — Trash *2025-04-29, version 3.0* This app is absolute trash and so is their website you can’t even access your info or make changes to anything but if you want to buy more garbage from them that loads no problem ### 1/5 — BAD internet *2025-04-19, version 3.0* I’ve had Armstrong internet for about 15 years with no real issues. Recently they FORCED me to “upgrade” to the new (more expensive) fiber internet, and it does NOT work! I literally had to disconnect to leave this review. The website just says “modem offline, but no issues detected”. When I called to troubleshoot the guy told me that the new fiber networks don’t show proper statuses on the website or app. When I asked if that was an issue they were working on, he said “no, that’s just how it is.” I’m going to start researching other internet providers because I need connection for work. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app! *2017-12-13, version 2.2* Gives me access to everything I need to manage my account. ### 5/5 — Well written *2015-12-17, version 2.2* Well written app that simply gives me access to everything I need on my account. ### 5/5 — How strong is your arm? *2015-09-17, version 2.2* Hey, I got a question for ya. HOW STRONG IS YER ARM?! Great app! ### 5/5 — Awesome *2013-08-15, version 1.1* One less website to visit to pay a bill ### 5/5 — Awesome App. *2013-05-20, version 1.1* This App is great! Now if forget to set up Call Forwarding when I leave the office I don't have to call Armstong to set it up for me. Quick and easy! ### 4/5 — Not really *2023-11-09, version 3.0* It’d be nice if email could checked from within the app instead of redirecting to browser, requiring login again. I have my email app settings exactly as the instructions show but can’t send anything. Customer support shows options of text, chat, call. If you text or chat they punt and say you need to call, no matter the question. ### 4/5 — Good for what it needs to do *2020-08-22* Seems to be working fine. An improvement over the previous version. But what’s the deal with the newest version, which appeared in early August 2020, saying it’s from like 5 years ago? ### 4/5 — Easy to navigate *2020-02-27, version 2.2* I find it even easier to use than the website. ### 3/5 — Armstrong my wire *2019-09-12, version 2.2* Would be great to have Touch ID for this app ### 3/5 — Good update that lost important feature *2015-10-08, version 2.2* I like the new update. I feel that it gives more information that I need and want. A major removal that they did was to not show you that you paid your bill. This needs to be added back!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*