# Army MobileConnect — user reviews > 52 indexed App Store user reviews of Army MobileConnect by TRADOC Mobile, rated 2.00/5 from 95 ratings. - Source: https://appshunter.io/ios/app/army-mobileconnect/id1544271575/reviews - App overview in markdown: https://appshunter.io/ios/app/army-mobileconnect/id1544271575.md - Rating breakdown: 5★ 16 · 4★ 7 · 3★ 3 · 2★ 8 · 1★ 61 ## Newest reviews (14 of 52) ### 1/5 — Stuck on code scanner *2024-06-26, version 2.2.0* Constant issues with this app. I’m currently stuck on the code scanner. ### 1/5 — Zero *2024-06-20, version 2.2.0* I’m glad the developers updated the UI and the security framework however, now I get an error whenever I try to open the app saying internal data corruption and I can’t even utilize it for the one purpose it’s meant for giving me an authentication code. Please fix this gets a zero out of five stars as of right now as it is unusable. ### 1/5 — Won’t work *2024-06-18, version 2.2.0* Gives me an error of internal data corruption. Deleting and redownloading did not fix ### 1/5 — Server not found *2024-03-20* The authentication server is constantly down, making it impossible to authenticate to Hypori. ### 1/5 — Not working *2024-03-14, version 2.1.6* My app was not working this morning so I updated it. BIG mistake, now the app just shows a blank screen. ### 1/5 — Drops authentication *2024-03-13, version 2.1.6* Aside from the inherent awkwardness of requiring two apps and manual 2FA input, the Mobile Connect app forgets me every 2-3 days requiring me to enter a ticket and wait 10-20 days for a new QR code. Makes the whole system unusable since I can't rely on it to work when I need it. ### 1/5 — Another Army system that does not work. *2024-03-13* Simply put, I want to login to systems using mobile connect because my job depends on using personal mobile devices with Army systems. I only get “invalid codes” or error messages. Intent cannot be met using this system. Please fix it. ### 1/5 — Completely Useless *2024-01-17, version 2.1.5* I used, rather attempted to use this app for the last 12 months in order to access the Hypori Mobile app. Time after time the app just stops working. It won’t load past the logo screen. Which will lead me to having to delete the app, redownload, and then call the enterprise help desk to get a new Hypori QR code. And then re setup the Hypori log-in. This has happened almost monthly. I give up. I’ve gotten a new phone and I’m having the same issue. This app just isn’t functional. Overall, it really needs a overhaul. It’s completely useless. ### 1/5 — Unreliable *2024-01-16* Team: the app is unreliable. I am currently away from desk but need to access my A365 environment. I keep getting an error that asks me to restart the program. I have done this three times and have completely restarted my phone with no success. ### 1/5 — Not working *2024-01-15, version 2.1.5* Not working ### 1/5 — App Fails After A Day or More *2024-01-06* The failure rate of this app is sky high. I’m having to delete and redownload, and register the app each time twice a week or more. I use this for Hypori, but I’m unable to use Hypori because I can’t use this Authenticator. ### 1/5 — Installed the wrong version *2023-11-03, version 2.1.3* After following all the iOS instructions to the T, the installed app is for Android. It looks behave and follows Android presentation. All the applications are very jumpy and glitchy. ### 2/5 — Broke now *2023-10-04* Used to work. Since Apple updates, it’s broke ### 1/5 — Mobile Connect *2023-09-19, version 2.1.2* App can not authenticate and fails to register. ## Most critical reviews (10 lowest-rated) ### 1/5 — NOT WORKING *2026-05-13, version 2.3.1* It is not working as it should. ### 1/5 — Worst app ever *2026-04-03* This is by far the most convoluted non-user friendly app I’ve ever used. The registration process must have been developed to waste everyone’s time. I gave up. Trash. ### 1/5 — Needs Connection to the internet? *2026-01-31* Worked fine until a couple weeks ago. Now it claims it isn’t connected to the internet. Have restarted phone, closed app, etc. nothing resolved the issue. Renders both this an Hupori unusable ### 1/5 — Service is down *2026-01-30, version 2.3.1* I have been trying to connect to this service for about a week to get a code for Hypori. The app says, “Army MobileConnect needs a connection to the internet.” I’ve tried on WiFi and on phone data. I’ve cycled my phone data and cycled airplane mode as well. Nothing has worked. Anyone with a clue, please help!? ### 1/5 — Fantastic *2026-01-29, version 2.3.1* App says it will not function without internet while actively being connected to the internet. Great job Army. ### 1/5 — Jan27 outage *2026-01-28, version 2.3.1* The app has stopped working for me. It says it doesn’t have an internet connection which then renders this app useless and I’m no longer able to generate an authentication code for Hypori. ### 1/5 — App broken. Customer support link broken. *2026-01-26* App says phone isn’t connected to internet but I’m posting this here… Clicked the “report an issue” button and it brought me to a broken URL. ### 1/5 — Unreliable *2025-12-08, version 2.3.1* Black screens, no tokens generated. Why did this app suck? Hypori is great but not if we have to rely on this junk. ### 1/5 — Will not connect *2025-12-06* App. states it “needs a connection to the internet.” I’ve tried this several times over the last couple months with the same message. I don’t think this app works anymore. ### 1/5 — Does not connect to internet *2024-07-14* The app is glitchy and does not connects to the internet even with full cell coverage or on wifi. I hate that hyproi has to rely on this app to authenticate to work. This app never works. ## Most praised reviews (10 highest-rated) ### 5/5 — Works well *2026-01-08* 2026 version is pretty seamless in terms of setup and execution. Not sure if every DoW site supports MobileConnect, but if they do the ap works well. If they don’t, that’s not really the ap’s fault. ### 5/5 — Works *2025-03-08, version 2.2.2* Works well. Happy. ### 5/5 — Update from an earlier review *2024-10-02* It appears the mobileconnect and Hypori teams have fixed the issues with generating tokens for Hypori. I haven’t had any issues for multiple weeks now ### 5/5 — Incredible App *2021-03-05* I have been anxiously awaiting this for several years. It’s amazing. 2-factor done right!!! ### 4/5 — Good but tablet issues *2022-12-19* Please fix the issue with the app only working in one orientation on iPads please. ### 3/5 — Works.. *2025-01-15* I can use it to log into Hypori, so it’s got that going for it. Frustrated that it’ll only open in landscape mode on iPad. ### 3/5 — Use to work *2023-09-11* Use to work and worked great for IPPS-A and Hypori. Has not worked in weeks and the contact developer link is broken. Now stuck on blank screen ### 3/5 — Ipad orientation *2023-06-02, version 2.1.1* Please allow the the the iPad to be in vertical orientation. ### 2/5 — Doesn’t keep up *2026-01-31* The process for this is was a pain to get. Once I had it worked fine. When I updated my phone from iOS 16 or 18 to this new 26 the app stopped working. Giving me the message that it needs internet. I am using cellar and/or WiFi to gain access neither work. What an annoyance. ### 2/5 — Hangs on IOS 18.1 *2024-10-31, version 2.2.2* Updated to IOS 18.1 and now the app launches and just gives me the spinning indefinite wait indicator and never moves to the actual OTP screen. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*