# Aroma Joe's — Mobile pay and earn rewards

> Mobile payment and rewards program for handcrafted beverages. (iPhone/iPad app by Aroma Joe's Franchising, LLC.)

- Source: https://appshunter.io/ios/app/aroma-joes/id1187759002 (this page in markdown: same URL + `.md`)
- Developer: [Aroma Joe's Franchising, LLC](https://appshunter.io/developer/1225817211)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 4.18/5 from 313 App Store ratings · 81 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 90 MB
- Languages: English
- Released: 2017-04-11
- Data updated: 2026-08-16
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/aroma-joes/id1187759002/reviews.md

## What is Aroma Joe's?

If you thought your Aroma Joe’s Experience couldn’t get any better? It just did!
 
Download the official AJ’s Rewards App and enjoy handcrafted beverages faster and easier than ever! Earn rewards to use in the rewards store. Pay with your phone, receive surprise and delight rewards, browse the menu, and more!
 
Earn Points & Rewards
You can earn points towards select products you love for every $1 you spend. These points can be used to redeem rewards in our rewards store, and the more points you save, the more valuable they become!
 
Pay In Store
Use AJ’s Rewards for in-store purchases. Load a credit/debit card, gift card, or Apple Pay and pay directly with your phone at all Aroma Joe’s locations. You can preload any amount directly onto AJ’s Rewards and save time. Tip your barista instantly and get on with your busy day!
 
Key Benefits Include:
Exclusive Deals.
Double and Triple Points Days.
$3 reward after your first visit using AJ’s Rewards.
Free birthday treat the week of your birthday.
And much more!
Remember, the more you visit and use AJ’s Rewards, the faster you will earn amazing rewards, so don’t forget to scan the app every time.
 
Visit https://aromajoes.com/ajs-rewards/

## Key features

- Mobile payment
- Earn rewards points
- Redeem rewards in store
- Exclusive deals
- Surprise rewards
- Browse menu

## What do users think of Aroma Joe's?

Overall sentiment: negative

**Pros**

- ☕ High-quality coffee and beverages
- 😊 Friendly and helpful staff
- 💳 Easy payment functionality
- 🎁 Rewards program available
- 📱 Basic app functionality works
- 🏪 Multiple convenient locations

**Cons**

- 😞 Poor rewards system value ($100 for $3 off)
- 🐛 Frequent login and authentication issues
- 🐛 App crashes and freezes regularly
- 📵 Forced app updates block usage
- 🚫 No order-ahead/mobile ordering feature
- 💰 Points not credited for third-party orders
- ⏰ Points expiration policy
- 🔗 Third-party DoorDash integration instead of native ordering
- 📞 Poor customer support responsiveness
- 🔐 Account lockout issues after updates
- 📱 QR code no longer saveable to Apple Wallet
- 🎯 Limited menu customization options
- 💳 Gift card payment restrictions
- 🔤 Small, difficult-to-read font
- ❌ Missing menu items in app (e.g., Americano)
- 🔄 Inconsistent app behavior across updates

**Commonly reported bugs**

- Login failures and forced logouts after inactivity
- App crashes on startup and during navigation
- Screen jumping/scrolling issues preventing interaction
- Unable to save credit cards as default payment method
- Payment processing failures (debit/credit cards not working)
- Gift card loading failures
- QR code cycling every 10 minutes preventing wallet integration
- Account lockout with no recovery option
- App freezes when updates are required
- Rewards points not displaying or being credited
- Sign-in loops and authentication errors
- Inconsistent app behavior after updates
- Missing menu items and ordering options
- App unresponsive to user interactions

**Most requested features**

- Order-ahead/mobile ordering functionality
- Improved rewards system with better redemption rates
- Apple Watch app support
- Apple Wallet integration for QR codes
- Dark mode option
- Ability to stack/combine multiple rewards
- Menu viewing without starting an order
- Product descriptions with prices and nutritional info
- Ability to reorder previous orders quickly
- Better font size and readability
- Automatic rewards points when paying with app
- Saved custom tip amounts
- Direct contact with corporate support (not just locations)
- Gluten-free and sugar-free product indicators

## Recent user reviews (10 of 81)

All indexed reviews: https://appshunter.io/ios/app/aroma-joes/id1187759002/reviews.md

### 1/5 — Error

*2026-06-09, version 4.12.1*

Can’t log back in after being kicked out. Keep getting error even though my password is saved for that app. Sucks cause I use the app to pay and I wanted my free birthday drink. Oh well guess I can’t buy anything from here till they fix this issue.

### 2/5 — Password incorrect

*2026-05-27, version 4.12.1*

Made an account used it for a bit, app logged me out randomly, tried to log back in, it tells me the password isn’t correct, it’s literally saved in my phone only had one password for this account. Password reset option doesn’t work at all never got the email spam or regular inbox

### 1/5 — Unusable

*2026-05-21, version 4.12.1*

Can’t even order using the app anymore. The button at the bottom to order is obstructed by items. Can’t click it.

### 1/5 — i love aroma joes but this app is awful

*2026-05-10, version 4.12.1*

UI makes it so that the button to order is hidden behind the bottom navigation pane. Any orders placed through the app go through doordash and don't give you rewards points. Also you need to spend $100 just for $3 off. Really disappointing.

### 1/5 — Doesn’t work

*2026-05-06, version 4.12.1*

App no longer works and I have 2 unauthorized charges. Can’t contact them - just keep getting error messages.

### 1/5 — App is horrible

*2026-05-03, version 4.12.1*

AJs is great but their app sucks so much. Why don’t I get points for ordering for drive thru pickup on the app? Why is milk not an option while ordering coffee on here for the Merrimack location? Such garbage. If you had a better system for ordering ahead, I’d go WAY more often - but this is so frustrating that I’d rather just get subpar coffee at Dunkin instead because it takes way less time and at least I get points there. FIX YOUR APP

### 3/5 — Love Aroma’s, app not so much

*2026-02-10, version 4.10.0*

I have enjoyed Aroma for a year now but recently have started using the rewards app. The point system is pretty rough, even worse than Starbucks and Dunkin. You have to spend 100 dollars to get 3 dollars off, not even a free drink? Not to mention if you “mobile order” it’s just doordash and you don’t even get the points for it. I love Aroma they have great coffee but the app lacks a good rewards system and mobile ordering should not be a third party.

### 2/5 — Rewards Issue

*2025-12-09, version 4.10.0*

app works relatively fine but i have probably dropped $100 on aj’s through this app yet i haven’t received a single point… i have contacted them twice with no response. and no email to contact them. only a form or to call them directly.

### 1/5 — Can’t order an Americano

*2025-12-05, version 4.10.0*

I can order an Americano in the store, but there is no option to do so on the app.

### 2/5 — Login issues.

*2025-11-15, version 4.10.0*

If i dont use this app for a month or more then for some reason it legit signs me out every time and im having to constantly log back in, i have no updates either

## Frequently asked questions about Aroma Joe's

### What does the Aroma Joe's app do?

The Aroma Joe's app allows you to pay for your handcrafted beverages faster and easier using your phone. You can also earn rewards points for every dollar spent, which can be redeemed in the rewards store. The app provides exclusive deals, surprise rewards, and allows you to browse the menu.

### How do I earn rewards with the app?

You earn points towards select products for every $1 you spend when using the AJ's Rewards app for in-store purchases. These points accumulate and can be redeemed for rewards in the rewards store. The more you save, the more valuable your rewards become.

### How can I pay using the app?

You can pay in-store by loading a credit/debit card, gift card, or Apple Pay onto the AJ's Rewards app. You can also preload any amount directly onto AJ's Rewards to save time. Tipping your barista instantly is also an option.

### Are there any special benefits for using the app?

Yes, the app offers several key benefits including exclusive deals, double and triple points days, a $3 reward after your first visit using AJ's Rewards, and a free birthday treat the week of your birthday. You should scan the app every time you visit to maximize your earnings.

### Is this app free to use?

The app itself is free to download and use. While there are no direct in-app purchases for features, the app facilitates mobile payments and a rewards program, which may involve spending money on beverages to earn rewards.

## Version history (last 5 releases)

### 4.12.1 — 2026-04-14

Minor bug fixes.

### 4.12.0 — 2026-04-10

Minor bug fixes.

### 4.12.0 — 2026-04-10

Minor bug fixes.

### 4.10.0 — 2025-10-29

Minor bug fixes.

### 4.7.1 — 2025-08-15

Minor bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*