# Aroma-Link — user reviews

> 68 indexed App Store user reviews of Aroma by 可汗 罗, rated 1.74/5 from 115 ratings.

- Source: https://appshunter.io/ios/app/aroma-link/id1505915988/reviews
- App overview in markdown: https://appshunter.io/ios/app/aroma-link/id1505915988.md
- Rating breakdown: 5★ 14 · 4★ 1 · 3★ 8 · 2★ 10 · 1★ 75

## What do users think of Aroma?

Overall sentiment: negative

**Pros**

- 👍 Easy to connect and run
- 👍 User-friendly interface
- 👍 Awesome program ability
- 👍 Great app if you ask me
- 👍 Connects very fast on Bluetooth
- 👍 Surprisingly intuitive
- 👍 Simple and easy controls

**Cons**

- 🐛 App doesn't work
- 🐛 Cannot connect to device
- 🐛 Bluetooth issues
- 🐛 WiFi connection problems
- 🐛 App is buggy
- 🐛 Settings not saved
- 🐛 Poor instructions
- 🐛 No customer support
- 🐛 Incompatible with new iPhones
- 🐛 App is garbage
- 🐛 Device reverts to factory settings
- 🐛 Password issues
- 🐛 UI is horrible
- 🐛 App is useless
- 🐛 Lost connection
- 🐛 Scheduling problems
- 🐛 App is clunky
- 🐛 Device is a brick without app
- 🐛 No way to contact support
- 🐛 App is not working
- 🐛 App is trash
- 🐛 Cannot program schedules
- 🐛 App is horrible

**Commonly reported bugs**

- Device does not turn on
- Bluetooth connection is weak or lost
- WiFi connection is unstable or unavailable
- App does not save settings or schedules
- App reverts to factory settings
- Incorrect error messages regarding start and end times
- App is incompatible with newer iPhone versions
- App does not allow account creation
- Bluetooth password issues (wrong password, forgotten password)
- App does not find devices after initial setup or adding new devices
- WiFi functionality removed
- Schedule settings not saving correctly (e.g., only showing Sunday)
- App not displaying pair code for Bluetooth
- App not allowing login after registration
- Error messages when trying to edit schedules
- Device shows low battery even when fully charged
- App not syncing with devices
- Day of the week not editable in schedule settings
- Machine reverts to factory settings after app changes
- App not showing devices and reporting no network found
- App not allowing sign-in after reinstallation
- Device does not display 'pair code' for Bluetooth
- App asks for Bluetooth password that is not provided or cannot be set
- Cannot get past password set for Bluetooth connection
- App does not recognize home Wi-Fi network
- Bluetooth settings forgotten when phone moves away from machine
- App does not save settings or schedule
- Day of the week should be editable with time and w/p settings
- Settings with machine and app don’t hold
- App not showing devices and not giving a way to add them
- WiFi keeps going offline status on the app
- App does not display 'pair code' for Bluetooth
- App asks for Bluetooth password that is not provided or cannot be set
- Cannot get past password set for Bluetooth connection
- App does not recognize home Wi-Fi network
- Bluetooth settings forgotten when phone moves away from machine
- App does not save settings or schedule
- Day of the week should be editable with time and w/p settings
- Settings with machine and app don’t hold
- App not showing devices and not giving a way to add them
- WiFi keeps going offline status on the app
- App does not display 'pair code' for Bluetooth
- App asks for Bluetooth password that is not provided or cannot be set
- Cannot get past password set for Bluetooth connection
- App does not recognize home Wi-Fi network
- Bluetooth settings forgotten when phone moves away from machine
- App does not save settings or schedule
- Day of the week should be editable with time and w/p settings
- Settings with machine and app don’t hold
- App not showing devices and not giving a way to add them
- WiFi keeps going offline status on the app

**Most requested features**

- Add more time schedules
- Increase pause limit for schedules
- Add ability to edit day of the week in schedule
- Add more working periods
- Allow programming for the whole week with multiple options

## Newest reviews (17 of 68)

### 2/5 — Not working

*2026-01-17, version 1.2.0*

The app is extremely spotty.  Not working. I’ve deleted and reinstalled and still not working

### 2/5 — iPhone 17

*2025-10-26, version 1.1.8*

When will an update be out so I can use the app

### 1/5 — Password wrong

*2025-07-19, version 1.1.4*

The password in the quick set up keeps saying it’s the wrong papers so I can’t connect to the app.

### 1/5 — This app is garbage

*2025-07-16, version 1.1.4*

Seriously, one of the worst apps I have ever seen. Cannot even believe that reputable companies use this app. Never works properly. Loses it’s a Wi-Fi and Bluetooth connection consistently. Forget my devices. There’s absolutely no information as far as FAQs or help anywhere on the app. This has gotta be the worst thing I’ve ever seen and unfortunately my aroma devices use this app for control.

### 1/5 — Not the worst but not the best

*2025-07-06, version 1.1.4*

I’m not having any connection issues like others report. But I am having plenty of problems with it not following the timing/schedule and turning or stopping like it’s supposed to.

### 1/5 — Buggy App

*2025-06-23, version 1.1.3*

Originally, I had only one issue with this app in that I couldn’t connect my device via WiFi. Now, I have to be very close in proximity to the device to connect it via Bluetooth. Since it’s installed in my utility room that’s quite inconvenient. Additionally, when I go to edit the schedule lately it keeps giving me an error message about entering the pause time even though all the pause times are entered for the scheduled I have toggled on. Anytime I try to set a schedule for more than one day at a time it causes this issue, but I have also received this error when trying to edit just one day’s schedule.

### 1/5 — Trash

*2025-06-14, version 1.1.3*

This app is garbage. Don’t bother with it.

### 1/5 — WiFi option was taken away

*2025-06-10, version 1.1.3*

This was working ok until the wifi functionality was taken away. The app would sometimes lose wifi and Bluetooth but I just had to turn the device off and to get it to work again. But now the wifi functionality is totally gone. That’s why I give it one star.

### 1/5 — Have a question troubleshooting

*2025-04-08, version 1.1.2*

Everything on your website is in another language so I can’t even send an email. I have Aroma-Link MQLMF it found it on Bluetooth the first time I opened it and worked great for a couple of weeks now it won’t find it on my without it what do I do?

### 1/5 — App Doesn’t Work

*2025-03-26, version 1.1.1*

This app is useless…I hate the fact that I spent money on not 1 but 2 diffusers and I can’t even control them because the app doesn’t work…$200 wasted…I’ve troubleshooted this app in every possible way…#badbusiness #canyallrefundmymoney

### 2/5 — Won’t Sustain Connection

*2025-03-13, version 1.1.0*

I can it to connect to the device, but the BT connection doesn’t last long. 

Everytime I attempt to schedule I get a “Faild” message and immediately lose the BT connection. 

Basically, the diffuser is a brick without the app to control it. Sad.

### 1/5 — Aggregated

*2025-01-25, version 1.1.0*

I moved and ever since I can’t get the app to work. Do better!

### 1/5 — Password

*2025-01-07, version 1.0.59*

It keeps asking for a password. I never set or received one with the device, and it won't let me input any numbers when prompted for the password.

### 1/5 — Pls Add

*2024-12-27, version 1.0.58*

Please add the ability to add more time schedules. Otherwise please increase the pause limit so that I can set the schedule to work 15 minutes every hour.

### 2/5 — Connection

*2024-12-24, version 1.0.58*

Worked well with one diffuser but after trying to add another diffuser all devices desapear. I don’t know how to reset the diffuser to the original configuration. A troubleshooting section would be helpful. Did the app application killed the Bluetooth in the diffuser?

### 1/5 — No support

*2024-10-31, version 1.0.57*

My device won’t turn on anymore and there’s no support center for this product.

### 2/5 — It’s ok

*2024-10-18, version 1.0.57*

Bought a second diffuser but the app is only picking up the original one, so I have no way of controlling the newer one via Bluetooth.

## Most critical reviews (10 lowest-rated)

### 1/5 — App doesn’t work

*2026-07-24, version 1.2.3*

Have had my diffuser and the app less then a week.  First day could access my diffuser but could only turn it on and off with the app, schedule didn’t work.  Now the app can’t even find my diffuser.  Please fix the many issues with this app

### 1/5 — The app & device work

*2026-06-19, version 1.2.2*

The device is full charged but doesn’t turn on. The app offers no way to contact anyone for support. The device can’t find Bluetooth or WiFi. I don’t recommend this

### 1/5 — Very Weak App

*2026-06-04, version 1.2.2*

The app only has a one bar connection even when on top of the machine. ( Bluetooth)   Does not save the settings.  Always reverts to the factory settings.  Instructions are poor and hard to follow.  Needs fixing real bad.  
Also, no way to contact customer service.

### 1/5 — Worst app ever, doesn’t work

*2026-05-30, version 1.2.2*

Follow all the instructions and the app doesn’t connect to the diffuser. It ask for the Bluetooth password, when you enter the password it said wrong password. It doesn’t allow to create an account and doesn’t connect through wifi.

### 1/5 — Can’t get connected

*2026-05-17, version 1.2.1*

Have tried for months on my 2.4 g network with no luck. Have to work it manually always. A big pain. Will be moving to the Aroma 360.

### 1/5 — Frustrating

*2025-12-24, version 1.2.0*

The diffuser linked at 1st. Now it will not find my item with Bluetooth. And the setting up a schedule is useless. Constant errors and time is in military time. Always says the start time can’t be before end time and it’s not.

### 1/5 — Worthless

*2025-12-09, version 1.1.9*

Wont work with new iPhone update

### 1/5 — Can’t use Iphone 17

*2025-11-14, version 1.1.8*

I don’t know whose bright idea it was to make the software incompatible with my iPhone 17. Your resolution of get a different device that’s not an iPhone 17 is not a resolution! I can’t believe you took my money and I can’t use the system because I can’t connect to it.

### 1/5 — Does not appear to work on ios26

*2025-09-24, version 1.1.5*

Since upgrade, devices do not show up and there is no option to add a new one.

### 1/5 — Won’t connect - only usable with an app

*2025-09-23, version 1.1.5*

Despite 3 hours of YouTube videos and troubleshooting wuyh ChatGPT the device won’t connect to Bluetooth or WiFi. Definitely returning - this is not what I paid for.  You shouldn’t have to use an app to enjoy a $250 diffuser.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to connect and run!

*2025-01-31, version 1.1.0*

The app is easy to install, user friendly and makes the diffuser so much more convenient! No app issues at all

### 5/5 — Awesome!!

*2024-10-18, version 1.0.57*

Has awesome program ability thanks for the update!

### 5/5 — The best app

*2024-08-19, version 1.0.56*

I don’t understand why all the bad reviews, it’s one of the only apps that has 12 hour clock system and I haven’t had any issues with it. Great app if you ask me.

### 5/5 — Great App

*2024-05-07, version 1.0.54*

Have this application on several diffusers and connects very fast on Bluetooth. It’s very easy to set up and the options for set up are great., it just takes a little time to figure out what’s the best setting for your specific needs , once you figure it out it’s perfect. It all depends on the diffuser you have and the area you want to scent , but It’s a GREAT APPLICATION.

### 5/5 — Love it!

*2024-02-01, version 1.0.54*

Love it! The app works great and it’s been a year using the machine with the app and still giving what is supposes to. Love it! Works great!

### 5/5 — Surprisingly intuitive

*2023-03-20, version 1.0.46*

Aroma-Link is a simple and easy way to gain both Bluetooth and WiFi controls for a connected smart diffuser. The app, although simple in design, reliably connects to the diffuser of choice. This allows the end user to easily select duration of fragrance diffusion, and schedule times for operation. Very happy with the app!

### 3/5 — Start and Emd timer UI not functioning properly

*2025-08-29, version 1.1.4*

The time is already set form 00:00 to 23:59 and is working but when I try to adjust the length of “Work Seconds” and “Pause Seconds” and error pops up. The error is “The start time can not be later the the end time”. This makes no sense as the time has not been tempered with.
I hope you can do further testing on the UI and fix this bug.

### 3/5 — Honest review

*2025-04-14, version 1.1.2*

The app is useful and well built. Three stars because the App will not save the schedule correctly. Keeps showing Sunday only after many attempts.

### 3/5 — Add more working period

*2023-07-30, version 1.0.50*

I would give it 5 stars if we could add more than 5 working period

### 3/5 — Was working fine

*2023-06-20, version 1.0.48*

Used the app really only to set up in the beginning and it worked fine via Wi-Fi.  Just today it’s been beeping all day and Wi-Fi isn’t working.  Bluetooth still works fine. WhAt changed?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
