# Arpha Plus — Smart Home. Smart Life.

> Smart home security and access control app with biometric features. (iPhone/iPad app by Fuwei Global Co., Ltd..)

- Source: https://appshunter.io/ios/app/arpha-plus/id1621837300 (this page in markdown: same URL + `.md`)
- Developer: [Fuwei Global Co., Ltd.](https://appshunter.io/developer/1468455802)
- Category: Lifestyle
- Price: Free
- Rating: 1.35/5 from 20 App Store ratings · 18 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 134 MB
- Languages: Arabic, English, French, German, Japanese, Chinese, Spanish, Chinese
- Released: 2023-03-16
- Data updated: 2026-07-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/arpha-plus/id1621837300/reviews.md

## What is Arpha Plus?

Smarter Access. Safer Living.

Note that this app is compatible with specific models. Please use the QR Code supplied with the box.

Stay connected to your home—wherever you are—with Arpha Plus, the intelligent app that puts smart security and convenience at your fingertips.
Whether you’re checking who entered, sharing access with family, or confirming your door is locked, Arpha Plus keeps you in control.

With seamless integration to Arpha Smart Locks, you can unlock using your palm, face, fingerprint, or passcode, view real-time lock status, and receive instant notifications when someone comes home.
Experience a new level of security and simplicity powered by AI and advanced biometrics.

What you can do with Arpha Plus:
-Instantly check your door’s lock and battery status
-View unlock records and get real-time activity alerts
-Manage multiple locks and locations from one app
-Customize settings and authorize remote access easily
-Enjoy smarter security through AI-powered recognition

Whether you’re home, at work, or on the go, Arpha Plus keeps your world within reach — secure, seamless, and beautifully simple.
Products using this platform include: AL501, AL601, AL505C, DF360, Doorbell Duo, Aku, Aku Inside

## Key features

- Remote lock status check
- Unlock via palm, face, fingerprint, or passcode
- Real-time activity alerts
- Manage multiple locks and locations
- AI-powered recognition
- Share access with family

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/arpha-plus/id1621837300/reviews.md

### 1/5 — Back to square one: AL501

*2026-01-31*

The Smart lock works great, this app does control the lock well and I can see live video and the quality is great, night time as well. App is straight forward and I do like the layout, video quality, two-way audio and ease of setting passwords and finger prints.

I would be recommending this product to all my friends as the device is great and there is no monthly charge for the app. 

10/1/25 Update: recent update has fixed all my previous issues and I’m completely happy with this device and app service.

12/1/26 Update: the lock battery keeps dying but is actually charged, admin password does not work and cannot hard reset the device. It will not connect to the app anymore and does not lock. 
I wasted $300 on hardware that has no working software plus a buttload of issues since the September 2025 update.

### 1/5 — WiFi Bluetooth Look

*2026-01-26*

Bugs, bugs and more bugs. This app has so many bugs or incomplete functionality that it is unusable.

### 1/5 — Basic essentials are missing

*2026-01-19*

Wow, I can’t do the most basic things with this app. For example, I can unlock the door but I can’t lock the door. I was notified someone was at my door but there is no record of it and no way for me to access the video. The date time stamp is wrong and no way to adjust it. Many basic settings I cannot do from the app, but can at the door. That’s the whole reason for the app! Software developers really need to clean this up! Very little thought went into the development of this app.

### 2/5 — Please developers add this feature

*2025-12-10*

You need to get us access to change the timezone or input the time for this lock. All videos were captured with incorrect time, that's why there is playback error

### 5/5 — Mixed feelings

*2025-12-05, version 2.3.0*

2ND UPDATE: I couldn’t stop of course bc this lock is installed. My family’s security and safety is at risk So I begin to TS everything at this point because it’s just not making sense and the problem was tUPDATED: Totally blofee I thought I was lit for a second I had emailed customer service and they responded. They asked me for purchase order make model and problem. Well it’s a Wednesday gift and the person passed away who gave it to us. Radio silent it has gone. No one has yet to respond afín. Do not purchase and God knows, do not gift! I’m on the market looking for another lock. This lock is installed and our safety is at stake

At first, I thought this was the best Lock since sliced bread. But I am in agreement with the other review and saying that this device plays any video that it chooses to play. And now I am trying to do the update and receiving a device error. So meanwhile, I can’t update the lock for whatever reason. I cannot find any customer service information, and this lock was not a cheap lock. I expect someone to look at this review and to make a way to contact me before I go to social media with this.

### 1/5 — Expensive lock, zero quality

*2025-11-28*

Don’t waste your money on this lock.  When I just installed it, seemed to connect to my wifi. Then I noticed the issue with video playback.. it either played 1 video that it decides on its own or doesn’t play videos at all. 
Motion detection is very poor as well.. only works when someone is already standing at the door.
Recently the lock just locked me out when I was outside and deleted the password on its own.. so if you have this lock it’s a warning for you to always have that key.  Now the app doesn’t work at all. I get notifications on the phone about motion at the door but when I go into app it shows notifications section empty.  Tried contacting customer support but am not getting any response back.  Arpha Smart-lock A501

### 2/5 — Mixed feelings

*2025-11-13*

At first, I thought this was the best Lock since sliced bread. But I am in agreement with the other review and saying that this device plays any video that it chooses to play. And now I am trying to do the update and receiving a device error. So meanwhile, I can’t update the lock for whatever reason. I cannot find any customer service information, and this lock was not a cheap lock. I expect someone to look at this review and to make a way to contact me before I go to social media with this.

### 1/5 — Trash

*2025-11-06*

Full of trash and waste of money

### 1/5 — Can not connect anymore

*2025-10-26*

After the app update I can no longer connect my doorbell/lock to either android or iPhone. I now have to use the key, and have no use of the doorbell camera at all. So basically I now have a very expensive doorbell chime and key lock… 

They are sending me a new lock, but I think it’s the new app that is the problem, not the lock. It worked fine until a couple weeks ago.

### 1/5 — Wrong device type

*2025-10-21*

Has been working fine for a couple months and now there’s an app update and it won’t let me update the app and says “wrong device type” so now my smart lock doesn’t work and I can’t update the app. If they don’t fix it, it’ll be a complete waste of money.

## Frequently asked questions about Arpha Plus

### What devices are compatible with Arpha Plus?

Arpha Plus is compatible with specific Arpha Smart Lock models such as AL501, AL601, AL505C, DF360, Doorbell Duo, Aku, and Aku Inside. Compatibility is confirmed via a QR code supplied with the product box.

### How does Arpha Plus enhance home security?

Arpha Plus offers advanced security through AI-powered recognition and biometric unlocking methods like palm, face, and fingerprint scans. It provides real-time lock status, unlock records, and instant notifications for any activity.

### Can I manage access for multiple users with Arpha Plus?

Yes, you can easily manage multiple locks and locations from one app. Arpha Plus allows you to customize settings and authorize remote access for family members, ensuring seamless and secure sharing of entry.

### What is the update frequency for Arpha Plus?

The app was last updated on April 2, 2026, with version 2.5.2. This indicates a recent update, suggesting ongoing development and maintenance.

### Is Arpha Plus available on all devices?

Arpha Plus is currently supported on iPhone, iPad, and iPod devices. It is designed for Apple's ecosystem.

### What are the main concerns users have with Arpha Plus?

With a rating of 1.5 stars from 19 ratings, user sentiment appears to be low. Specific concerns are not detailed in the provided data, but the low rating suggests potential issues with functionality, reliability, or user experience.

### What is the age rating for Arpha Plus?

Arpha Plus has an age rating of 12+, indicating it is suitable for users aged 12 and above.

### How does Arpha Plus compare to other smart home apps?

Arpha Plus focuses specifically on smart lock control and access management, integrating AI and biometrics for enhanced security. Its compatibility is limited to specific Arpha hardware, differentiating it from broader smart home platforms.

## Version history (last 5 releases)

### 2.8.0 — 2026-07-02

Enjoy the latest version of Arpha Plus!
What’s New:
1.Improved the seamless Wi-Fi switching experience, which will be available on selected devices gradually
2.Improved Alexa-related prompts and alerts
3.Improved low battery and Wi-Fi disconnection alerts
4.Added Spanish language
5.Added a Feedback feature, making it easier to share your thoughts and suggestions with us
Supported Models:
AL501, AL505C, DF360, Doorbell Duo, Aku, Aku Inside, Core

### 2.7.0 — 2026-05-21

Welcome to the latest update of Arpha Plus!
1.Optimized home screen device cards with size toggle support.
2.Added custom drag-and-drop sorting for home screen devices.
3.Added smart linkage between Doorbell Duo and DF360 lock.
4.Optimized "Add Device" category navigation and pairing process.
Supported products include: AL501, AL505C, DF360, Doorbell Duo, Aku, Aku Inside

### 2.6.1 — 2026-04-11

Enjoy the latest update to Arpha Plus!

1. Improved Alexa connection experience
2.  Bug fixes and performance improvements

Supported products include:
AL501, AL601, AL505C, DF360, Doorbell Duo, Aku, Aku Inside

### 2.5.2 — 2026-04-02

Version Update Notes:
1. Bug fixes and experience optimization；

### 2.5.1 — 2026-01-31

Enjoy the latest update to Arpha Plus!

What’s new:
1. Expanded device support: Added compatibility for new smart locks and doorbells.
2. Login enhancements: Multi-device login is now supported. Sessions will expire after 30 days of inactivity for improved security.
3. Setup & connectivity improvements: Improved Wi-Fi connection timing during device setup for a smoother onboarding experience.
4. General improvements: Bug fixes and performance enhancements.

Supported products include:
AL501, AL601, AL505C, DF360, Doorbell Duo, Aku, Aku Inside

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## More apps by Fuwei Global Co., Ltd.

- [ARPHA](https://appshunter.io/ios/app/arpha/id1468455803)
- [ARPHA Vision](https://appshunter.io/ios/app/arpha-vision/id1500523267)
- [凌度智能](https://appshunter.io/ios/app/id1516962727)
- [arpha kids](https://appshunter.io/ios/app/arpha-kids/id1605561386)

All apps by Fuwei Global Co., Ltd.: https://appshunter.io/developer/1468455802

## Related topics

[arpha plus](https://appshunter.io/ios/topics/arpha-plus) · [arpha home](https://appshunter.io/ios/topics/arpha-home) · [arpha](https://appshunter.io/ios/topics/arpha) · [arpha vision](https://appshunter.io/ios/topics/arpha-vision) · [arpha smart lock](https://appshunter.io/ios/topics/arpha-smart-lock)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*