# ARRIS Follow Me TV™ — user reviews > 58 indexed App Store user reviews of ARRIS Follow Me TV™ by Espial Group Inc., rated 2.00/5 from 20 ratings. - Source: https://appshunter.io/ios/app/arris-follow-me-tv/id571770112/reviews - App overview in markdown: https://appshunter.io/ios/app/arris-follow-me-tv/id571770112.md - Rating breakdown: 5★ 2 · 4★ 2 · 3★ 3 · 2★ 1 · 1★ 12 ## Newest reviews (16 of 58) ### 1/5 — Just terrible *2019-10-16, version 4.4.2* This app never worked well but I used it anyway for a long time. Constant freezing while watching recorded content. Had to close and restart a recording 8-10 times per tv episode. Now with the recent iOS update it won’t work at all. I’ve restarted all the devices. Paired everything again and no luck. It won’t load the TV guide menu or show my recordings! Completely useless! ### 1/5 — Keeps crashing *2019-10-14, version 4.4.2* Since new iPadOS 13 dropped app keeps crashing. Also the link to the developer website gives a 404 error. ### 1/5 — App Needs to Update *2019-09-09, version 4.4.2* This app does not pair with my receiver. I have a disability and using my phone as my remote is so much easier than using the actual remote. I switched from Bell hoping Eastlink would have this option as well. UPDATE THIS APP ### 1/5 — Unable to stream. Please try again. *2019-09-09, version 4.4.2* This app should be replaced with one that actually works consistently. Every few days I get the above message and I have to reinstall the app, get another pairing code and maybe it will work. Now even that does not work and I can’t even watch live TV let alone anything I’ve recorded. I’ve spoken to staff at the Tier 2 level of Eastlink to no avail. But they will still take my money! I’m way beyond frustrated with their excuses and utter indifference and incompetence. ### 1/5 — Doesn’t pair *2019-09-05, version 4.4.2* On eastlink and won’t pair at all. Useless app ### 1/5 — Can't pair *2019-05-27, version 4.4.2* I really depended on this app for years. It's great when it works. Then it stopped working and I can't pair. I've tried everything. Time to cut the cord, I guess. Maybe the push I needed. ### 1/5 — Does not work with Eastlink on my iPhone 7. *2019-05-09, version 4.4.2* Despite 4 tech support sessions and 2 in-home repair attempts, this feature/device simply does not work. EXTREMELY frustrating. Can call up the guide and occasionally set it to record, but completely unable to watch/stream anything with this app when I’m not on my own home network, which is the whole point of having this. The App guide is often full of errors, particularly for sports. When attempting to record hockey or baseball I get an error message saying the program is unavailable or locked... neither is true. The old Eastlink streamer for my laptop pc does work when I’m away from home, although always has crappy/choppy picture resolution. ### 1/5 — Follow Me TV cannot find media player *2019-04-07, version 4.4.2* Ive been using Follow Me TV since I got Nulink 5 years ago. I updated to iphone XR. Now it wont work. Cannot find media gateway even though its listed. Contact Nulink who says call ARRIS, ARRIS says call Nulink. No one at Nulink even knows what Follow Me TV is. So what do I do? I cannot set up recordings except by going in TV and having to use the slow alphabet to try to find shows to record. Someone needs to take this responsibility. I also contacted WOW who never answered ### 1/5 — Terrible App *2019-02-23, version 4.4.2* I used to love this app but lately when I load the app, my gateway freezes up. Richard P. ### 1/5 — Totally Useless *2018-12-07, version 4.4.2* I’d give it less than one star if I could. After several hours with Eastlink Tech Support, still couldn’t even get the app to recognize the media player on the network. Couldn’t even get the app to pair with the TV. Don’t even bother trying. Ended up returning hardware to Eastlink and deleting the app. ### 1/5 — Really *2018-10-23, version 4.4.2* Every month I have to get the new code. ### 2/5 — App *2018-07-11, version 4.4.2* App doesn’t work ### 1/5 — Useless *2018-07-05, version 4.4.2* “No data found”, required uninstalling and redownloading the app every couple of days. ### 1/5 — Don’t waste your time. *2018-01-06, version 4.4.1* No picture in picture and monitoring!!?? I’d give this negative stars if I could. But it can set recording schedules from your phone so that’s worth a little I guess. ### 1/5 — Need an IOS 11 update for IPhone X *2017-12-06, version 4.4.1* Frustrating app. Slow, works only 50% of the time. Has potential. Developers need to fix. ### 1/5 — Junk app!!!! *2017-11-22, version 4.4.1* CANNOT OPEN ANYTHING!! Not one channel is able to be streamed!!! Very useless app!!! DO NOT BOTHER DOWNLOADING THIS JUNK 😡😡😡😡 ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t work because T-mobile broke it that not funny *2023-01-24, version 4.4.2* Don’t work because T-mobile broke it that not funny ### 1/5 — what happened to this app? *2022-10-15, version 4.4.2* It used to work great - I could use it to set recordings no matter where I was in the country. Now it just keeps telling me my media player is not available. So diappointing. ### 1/5 — Terrible! Needs an update *2022-02-12, version 4.4.2* Please update! A lock icon shows up every time I want to watch a recorded show. I have to restart my tablet, and restart my streamer just to get it working again. And don’t you dare leave the app if you are in the middle of watching a show because that will lock you out as well. There has got to be better technology to watch recorded tv on your tablet. ### 1/5 — App sucks *2021-04-25, version 4.4.2* Unfortunately this is the only app that I can use with my account but it sucks. On average i have to reinstall the app at least monthly and set all my favourites again. C’mon you can do better. ### 1/5 — App Doesn’t Work Anymore — Needs Bug Fixes/Updates *2021-03-29, version 4.4.2* This app used to work perfectly for a number of years. However, over this past year it stopped opening. There have been several iOS updates since it was last updated — which looks like it was 3 years ago. We’re now on iPad iOS version 14. Will the app be updated and all bugs fixed some time soon — PLEASE? ### 1/5 — Nice app when it works which is almost never *2020-04-09, version 4.4.2* Such a useful app when it works. But it rarely does. My current problem won’t link to the gateway. Says we’re no in the same wi-go but we are. So frustrating. Why won’t they fix this app????? ### 1/5 — Needs to be upgraded *2020-03-05, version 4.4.2* I have had this app for over a year and have ongoing problems that Eastlink is not able to help with. Freezing when it does play, not showing recorded shows and now saying I already have too much steaming when I am not watching anything on any device. ### 1/5 — Unable to stream *2020-01-13, version 4.4.2* Does not stream to my iPad so unable to watch live or recorded content. Disappointing.... ### 1/5 — Update the app *2019-11-05, version 4.4.2* When I was with bill I could control YouTube and Netflix with my phone, I could also record from the app Now I do not have that option Please remedy this. I would hate to have to switch back I can’t even pair the app, it won’t allow me. Says no media players within reach. ### 1/5 — Eastlink provider plea *2019-10-20, version 4.4.2* This app worked great for me; but just for navigating the guide and organizing my recordings, I have never been able to stream (Eastlink is my provider). Since the iPad OS 13 update I’m only able to use it as a remote. When updating this app to fix the problem the update created; please consider also fixing the streaming issue for Eastlink customers, I see it reported several times throughout previous reviews. ## Most praised reviews (10 highest-rated) ### 5/5 — Best!!! *2014-08-01, version 3.0.1* Love the fact I can record my shows totally away from the house! Glad they came up with this, wish I had this sooner! ### 4/5 — Controller *2019-05-08, version 4.4.2* I like this. But you can’t control the volume. ### 4/5 — Seems decent *2016-05-11, version 4.4.0* I have maestro though Shentel I'm able to record and change channels through app. But streaming does not work and it's the one thing I miss not having dish network. It needs to be fixed asap. Also need the ability to rename media devices. How am I suppose to remember what d3748394 is in the house for example ? ### 4/5 — It works ok *2015-06-06, version 4.1.0* I'm not sure if other people weren't doing it right with the bad reviews, but it connected to my arris gateway no problem. Listed all my media players. We're some bugs in the app but overall did what I wanted. App still needs to be worked on though ### 3/5 — Issues with remote recording *2019-05-11, version 4.4.2* This used to be an amazing app (a five star rating) as I could record when we are traveling on vacation and be able to watch recorded shows when we got home. Worked perfectly until this week and am unable to record remotely. Please fix. ### 3/5 — Worked well until *2018-03-13, version 4.4.2* This app worked well until the latest update to 4.4.2. Now all I get is a message that it finds no media players on the network. This happened as soon as I updated the app on my iPhone and then again when I updated my iPad. ### 3/5 — Works well on iPad and iPhone. Wish it had AppleTV support *2017-10-25, version 4.4.1* I love being able to watch my recorded shows and live tv on the go. I would love for this to work on AppleTV! ### 3/5 — Great to watch tv when working out *2016-05-21, version 4.4.0* Great app with the streamer, works well. Fine tuned my favourites for easy viewing. Only thing I'd ask for is to support latest iOS with pip view and side split-screen view, so I can watch tv and read a book, to have it side-by-side. Please update to support that, then 5 stars ### 3/5 — Apple Watch please *2015-05-26, version 4.1.0* Coming from a TV setup that had no app there's a lot of handy stuff here, but would appreciate Apple Watch support. Would be very handy to have basic remote functionality on-wrist similar to what is already avail for Apple TV with its remote app! ### 2/5 — Worked great until iPadOS 13 *2019-10-18, version 4.4.2* Enjoyed this app for the most part a few freeze ups along the way but could live with it until iPadOS 13 Stopped working pairs successfully but will not retrieve line up for guide. Hopefully an update is in the works, until then it's a no go. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*