# ARRIS SURFboard Manager

> Utility app for managing and configuring ARRIS SURFboard® devices. (iPhone/iPad app by ARRIS Group, Inc..)

- Source: https://appshunter.io/ios/app/arris-surfboard-manager/id1061716447 (this page in markdown: same URL + `.md`)
- Developer: [ARRIS Group, Inc.](https://appshunter.io/developer/571770115)
- Category: Utilities
- Price: Free
- Rating: 1.28/5 from 965 App Store ratings · 123 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 96 MB
- Languages: English, French, Spanish
- Released: 2016-03-15
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/arris-surfboard-manager/id1061716447/reviews.md

## What is ARRIS SURFboard Manager?

The ARRIS SURFboard® Manager app is being updated to SURFboard Central - https://apps.apple.com/us/app/surfboard-central/id1478418148

SURFboard Central will help you get the most of your device with new features, new UI and new experiences. 

We are excited to have our new and current customers shift over to SURFboard Central and have worked to make the transition as easy as possible.

For our SBG8300/SBG10/SBG7580-AC / SBG6950AC2 / SBG7400AC2/ SBG7600AC2 customers:
New customers - please start with SURFboard Central App for onboarding and managing your device.
If you already completed onboarding, no worries - you will be prompted to seamlessly transfer all your information to the new App.
Existing customers - with this update, you will be prompted to launch SURFboard Central that will seamlessly transfer your existing configuration and settings to the new App.

For our legacy device users: SBR-AC3200P / SBR-AC1900P / SBR-AC1200P / SBX-AC1200P
Stay Tuned - we will be updating our Mobile Application to support these devices.
For now, please continue to use the ARRIS SURFboard® Manager App to manage and configure your devices.

## Key features

- Device management
- Device configuration
- Onboarding new devices
- Seamless settings transfer
- Supports specific ARRIS models

## What do users think of ARRIS SURFboard Manager?

Overall sentiment: negative

**Pros**

- 👍 Works as expected
- 🚀 Smooth setup process

**Cons**

- 🐛 App crashes frequently
- 🔒 Security and privacy concerns
- 👎 Difficult to use
- 💤 Unresponsive and slow
- 🤯 Completely non-functional

**Commonly reported bugs**

- Unable to scan QR code
- Login issues and lost connectivity
- Inconsistent app behavior

**Most requested features**

- Ability to reset password
- Improved parental controls
- Better device management

## Recent user reviews (10 of 123)

All indexed reviews: https://appshunter.io/ios/app/arris-surfboard-manager/id1061716447/reviews.md

### 1/5 — Only works on new routers

*2026-07-14, version 5.3.41*

Useless

### 1/5 — Data collection

*2026-07-05, version 5.3.41*

The app won’t even let you use it unless you allow location tracking. Avoid this predatory app.

### 1/5 — Awful do not buy

*2026-02-08, version 5.3.41*

Regret

### 1/5 — Waste

*2026-02-07, version 5.3.41*

Unable to login the app and acct online. It’s been like this since I bought the thing a year ago. Don’t waste your time or money.

### 1/5 — Don’t bother

*2025-12-08, version 5.3.41*

Better to just contact your internet service provider directly instead of using this app. It directs you to use a QR code but can’t even recognize one. After entering info manually the app just interfaces with your ISP anyway but now you’ve had to provide email to yet another company who’s likely going to sell it to advertisers.

### 1/5 — Doesn’t work

*2025-10-03, version 5.3.41*

I spent so long trying to login and create a more secure password.  This app never let me login…had to go to the weird webpage.  Terrible app

### 1/5 — Never worked

*2025-09-16, version 5.3.41*

Horrible app

### 1/5 — Garbage

*2025-07-24, version 5.3.41*

Makes setup so much harder than it needs to be, save your effort and choose a different brand if possible

### 1/5 — Garbage!

*2025-07-20, version 5.3.41*

This app won’t even let me log in, after having to manually setup because the QR code finder just blinks and says improper QR code without even giving you a chance to even scan it! Worthless!

### 1/5 — Worst app I’ve ever used

*2025-06-11, version 5.3.41*

Wont scan your QR code, then boots you back to the start menu each time you try. Absolutely terrible.

## Frequently asked questions about ARRIS SURFboard Manager

### What does the ARRIS SURFboard Manager app do?

This app allows users to manage and configure their ARRIS SURFboard® devices. It is designed to assist with onboarding new devices and transferring existing configurations and settings to the newer SURFboard Central app for supported models.

### Which ARRIS SURFboard devices are supported?

The app specifically supports SBG8300/SBG10/SBG7580-AC / SBG6950AC2 / SBG7400AC2/ SBG7600AC2 models for onboarding and management. For legacy devices like SBR-AC3200P / SBR-AC1900P / SBR-AC1200P / SBX-AC1200P, users should continue to use this app for now.

### Is there a cost to use the ARRIS SURFboard Manager app?

Based on the provided information, the app is free to use. There are no mentions of in-app purchases or subscription fees associated with its core functionality.

### How do I transfer my settings to the new SURFboard Central app?

If you are an existing customer with a supported device, you will be prompted to launch SURFboard Central upon updating. The app is designed to seamlessly transfer your existing configuration and settings to the new application.

### What are the main benefits of using this app?

The primary benefit is the ability to easily manage and configure your ARRIS SURFboard® network devices. It simplifies the onboarding process for new users and ensures a smooth transition of data for existing users moving to the SURFboard Central platform.

## Version history (last 5 releases)

### 5.3.41 — 2022-03-05

This App updates provides an option for SBG10/SBG7580-AC / SBG6950AC2 / SBG7400AC2/ SBG7600AC2 users to be migrated to our new SURFboard Central App seamlessly.  Just launch this app and follow the instructions. All your configuration and settings will be copied over so you can enjoy the benefits of the new app!
Stay tuned - all remaining gateways will soon be supported.
Legacy users can still use this Application and return from SURFboard Central if preferred.
This update includes several bug fixes.

### 5.3.40 — 2022-02-10

This App update includes the option to migrate to our new Application SURFboard Central - with improved capabilities for our Gateway customers.
With this release - SBG10/SBG7580-AC / SBG6950AC2 / SBG7400AC2/ SBG7600AC2 users will be migrated to our new App seamlessly.  Just launch this app and follow the instructions. All your configuration and settings will be copied over so you can enjoy the benefits of the new app!
Stay tuned - all remaining gateways will soon be supported.
Legacy users can still use this Application and return from SURFboard Central if preferrred.

### 5.3.38 — 2022-01-20

We have launched our new Application SURFboard Central - with improved capabilities for our Gateway customers.
With this release - SBG10/SBG7580-AC / SBG6950AC2 / SBG7400AC2/ SBG7600AC2 users will be migrated to our new App seamlessly.  Just launch this app and follow the instructions. All your configuration and settings will be copied over so you can enjoy the benefits of the new app!
Stay tuned - all remaining gateways will soon be supported.

### 5.3.36 — 2021-12-10

We have launched our new Application with improved capabilities for our Gateway customers - SURFboard Central.
Currently, the new App supports only SBG8300, G34 and G36 gateways.  But stay tuned - all our gateways will soon be supported.
With this release - SBG8300 users will be migrated to our new App seamlessly.  Just launch this app and follow the instructions. All your configuration and settings will be copied over so you can enjoy the benefits of the new app!

### 5.3.33 — 2021-03-01

Bug fixes.

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## More apps by ARRIS Group, Inc.

- [McAfee Secure Home Internet](https://appshunter.io/ios/app/mcafee-secure-home-internet/id1200835744)
- [ARRIS HomeAssure™](https://appshunter.io/ios/app/arris-homeassure/id1254540736)
- [ARRIS SURFboard mAX™ Manager](https://appshunter.io/ios/app/arris-surfboard-max-manager/id1319857146)
- [ARRIS Remote Monitoring](https://appshunter.io/ios/app/arris-remote-monitoring/id1346385124)
- [SURFboard Central](https://appshunter.io/ios/app/surfboard-central/id1478418148)

All apps by ARRIS Group, Inc.: https://appshunter.io/developer/571770115

## Related topics

[arris surfboard manager](https://appshunter.io/ios/topics/arris-surfboard-manager) · [arris wifi](https://appshunter.io/ios/topics/arris-wifi) · [arris homeassure](https://appshunter.io/ios/topics/arris-homeassure) · [arris modem](https://appshunter.io/ios/topics/arris-modem) · [surfboard central](https://appshunter.io/ios/topics/surfboard-central) · [arris surfboard central](https://appshunter.io/ios/topics/arris-surfboard-central) · [surfboard](https://appshunter.io/ios/topics/surfboard) · [arris surfboard](https://appshunter.io/ios/topics/arris-surfboard) · [arris router](https://appshunter.io/ios/topics/arris-router) · [arris](https://appshunter.io/ios/topics/arris)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*