# ARRIS Wi-Fi Home — user reviews

> 12 indexed App Store user reviews of ARRIS Wi by ARRIS Group, Inc., rated 1.21/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/arris-wi-fi-home/id1506183147/reviews
- App overview in markdown: https://appshunter.io/ios/app/arris-wi-fi-home/id1506183147.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 22

## Most critical reviews (10 lowest-rated)

### 1/5 — App

*2023-08-07*

These apps don’t work so don’t bother

### 1/5 — Not only the app, but also worst product.

*2023-02-08, version 1.1*

After pairing extender mesh, it does not extend for an extra single inch. It’s useless product.  Don’t buy it. The app does not do anything.

### 1/5 — Useless

*2023-01-17, version 1.1*

Wish I would have read the reviews here prior to buying, apps are difficult to manage through or bug out (joke of a QR code scanner in the app). It shouldn’t take 4 hours to diagnose what could be wrong with no end in sight. This shouldn’t be this difficult to set up.

### 1/5 — Failed

*2022-11-26, version 1.1*

Doesn’t do anything

### 1/5 — You don’t need my location

*2022-08-05, version 1.1*

There is *zero* reason you need my location to set up a WiFi device. Get a clue.

### 1/5 — Stupid

*2022-05-26, version 1.1*

These people don’t even know to setup or troubleshoot their own stuff.  Useless people useless product useless app.

### 1/5 — Useless

*2022-03-13, version 1.1*

This app, like all newer Arris apps, is useless. It doesn’t pick up the router from even 3 feet away. If you haven’t opened your surfboard, I recommend you return it and go with something else.

### 1/5 — Doesn’t pick up my router.

*2021-08-24, version 1.1*

Garbage. Does t pick up my arris router.

### 1/5 — Doesn’t work

*2020-11-23, version 1.1*

I have an Arris router and the new X5 extenders. This app does not pick up any of them. The only thing it will do is recognize and display my Wi-Fi network. Another partially baked app that doesn’t support the customer.

### 1/5 — Doesn’t work

*2020-07-28, version 1.0*

It doesn’t work it does pick up on networks

## Most praised reviews (2 highest-rated)

### 5/5 — Good app

*2020-07-23, version 1.0*

App works well and makes it easy to set up my WiFi, make changes etc... works much better than the one my dad has for his home network

### 2/5 — Needs fixing

*2022-05-14, version 1.1*

Every time I tap on a device to get “more detail“ I get a different device than the one I selected. Seems there’s a problem here.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*