# Arriva UK Bus — Plan your trips & book tickets

> Plan bus trips, buy tickets, and check live times. (iPhone/iPad app by Arriva Plc.)

- Source: https://appshunter.io/ios/app/arriva-uk-bus/id1496877823 (this page in markdown: same URL + `.md`)
- Developer: [Arriva Plc](https://appshunter.io/developer/1180917737)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 2.23/5 from 13 App Store ratings · 258 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 139 MB
- Languages: English
- Released: 2020-11-26
- Data updated: 2026-06-10
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/arriva-uk-bus/id1496877823/reviews.md

## What is Arriva UK Bus?

With the Arriva bus app, planning your bus journey is easier than ever. Quickly buy tickets, check live bus times, and use the journey planner to find your next bus. The Arriva app simplifies bus travel, putting everything you need in one easy-to-use place.

## Key features

- Journey planning
- Ticket purchasing
- Live bus times
- Easy-to-use interface

## What do users think of Arriva UK Bus?

Overall sentiment: negative

**Pros**

- 🚀 Quick and easy to use
- 💡 Good app concept
- 👍 Convenient ticket purchasing

**Cons**

- 🐛 Inaccurate bus tracking
- 🐛 Unreliable timetable information
- 🐛 Frequent app crashes and bugs
- 🐛 Ticket activation issues
- 🐛 Inconsistent app performance
- 👎 Poor user experience

**Commonly reported bugs**

- Inability to purchase tickets
- Tickets not recognized by bus drivers
- App freezing and closing unexpectedly
- Incorrect bus times and locations

**Most requested features**

- Live bus tracking
- Improved timetable accuracy
- Seamless ticket management
- Better app stability and reliability

## Recent user reviews (10 of 258)

All indexed reviews: https://appshunter.io/ios/app/arriva-uk-bus/id1496877823/reviews.md

### 1/5 — Inaccurate bus data

*2026-03-17, version 2.6.6*

App does not show live (or even nearly live) bus location updates. Not fit for purpose.

### 1/5 — Worst app ever

*2026-03-14, version 2.6.6*

The accuracy is shocking, how lone women are supposed to catch buses and get home safely is anyone guess.

### 1/5 — Terrible app

*2026-03-08, version 2.6.5*

Terrible app. Used to use regularly without issue, but now unable to purchase tickets.
App is updated but will not show profile or allow to proceed to purchase tickets.
Waste of time and does not help the user one bit.
Arriva get your IT people onto this urgently and get it fixed.
Typical 9-5 Britain. Useless and un-prepared

### 1/5 — Ridiculous

*2026-03-06, version 2.6.5*

I am furious the amount of times it says the bus is delayed and it actually never is the amount of busses I missed is stupid I missed the bus to see my mums final breath cause if this mediocre app I want it fixed immediately

### 5/5 — Bus

*2026-03-04, version 2.6.5*

Got hit by the bus 5 stars amazing experience would defo do it again 👍

### 1/5 — No hyphenated names allowed

*2026-02-26, version 2.6.5*

Trying to register for the app and because I’m unusual (Not) and have a hyphenated surname I cannot register. What a joke arriva buses 😱😱😱😱

### 1/5 — Just awful

*2026-02-20, version 2.6.5*

It lies to you about the times, and doesn’t let you view busses that have been delayed. Using this app goes like this: “So it said the bus would be here. Let’s scan the QR code at the stop and see how much it’s actually delayed by.” This is inexcusable in 2026, and Arriva gets away with it because they’re the only bus company in many towns. The company ought to be dissolved and brought into public domain.

### 5/5 — Bus drivers

*2026-02-17, version 2.6.5*

I was dropping my girlfriend off at bus stop when her bus came and i said bye then the bus driver made me laugh as i looked back he waved with a fat smile on his face and i could tell he was saying bye reading his lips then when my girlfriend got off the bus i was on call to her and she put me on speaker so i can say byyyeee bye bus driver and he shouted bye back we need more bus drivers like this most of them are just grumps and old farts

### 1/5 — Sort it out

*2026-02-12, version 2.6.5*

Bus times are inaccurate and if a bus is cancelled it just disappears, leaving you waiting with no clue when the next bus is. Errors show when trying to buy tickets and m-tickets take forever to load and need to be preloaded before you get on the bus to save time.

### 1/5 — Useless on IOS

*2026-02-11, version 2.6.5*

I might be missing something here but I cannot get any part of this app to work. I typed in the service I was interested in (which runs from Luton to Watford) and the map zoomed in on Libya.

## Frequently asked questions about Arriva UK Bus

### What does the Arriva UK Bus app do?

The Arriva UK Bus app helps you plan your bus journeys, buy tickets, and check live bus times. It aims to simplify bus travel by providing all necessary tools in a single, user-friendly application.

### What are the key features of the Arriva UK Bus app?

Key features include a journey planner to find your next bus, the ability to quickly buy tickets, and access to live bus times. The app is designed to be easy to use for all your bus travel needs.

### Is the Arriva UK Bus app free to use?

Yes, the app is free to download and use. It is supported by advertisements, meaning you may see ads while using the application.

### Who is the Arriva UK Bus app for?

This app is designed for anyone who uses Arriva buses in the UK and wants a convenient way to plan their trips, purchase tickets, and stay updated on bus schedules.

## Version history (last 5 releases)

### 2.6.7 — 2026-03-25

General bug fixes and performance.

Thanks for riding with Arriva.

### 2.6.6 — 2026-03-12

General bug fixes and performance.

Thanks for riding with Arriva.

### 2.6.5 — 2025-12-19

General bug fixes and performance

Thanks for riding with Arriva.

### 2.6.4 — 2025-12-09

General bug fixes and performance

Thanks for riding with Arriva.

### 2.6.3 — 2025-05-21

Enhanced 'Find a Service' search for quicker and more accurate results

Updated live departure times for improved clarity and readability

General bug fixes and performance

Thanks for riding with Arriva.

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## More apps by Arriva Plc

- [Arriva Bus App](https://appshunter.io/ios/app/arriva-bus-app/id6752568512)

All apps by Arriva Plc: https://appshunter.io/developer/1180917737

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*