# Arrow Bank

> Mobile banking app for managing accounts, transfers, payments, and check deposits. (iPhone/iPad app by Glens Falls National Bank and Trust Company.)

- Source: https://appshunter.io/ios/app/arrow-bank/id759205884 (this page in markdown: same URL + `.md`)
- Developer: [Glens Falls National Bank and Trust Company](https://appshunter.io/developer/759205887)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.72/5 from 4,783 App Store ratings · 71 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 99 MB
- Languages: English, Chinese
- Released: 2013-12-09
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/arrow-bank/id759205884/reviews.md

## What is Arrow Bank?

Bank anywhere, anytime with the mobile banking app from Arrow Bank. It's easy and secure! Just download the app to your iPhone or iPad, and in no time you'll be able to manage your money on the go with the following features:


· Deposit checks

· Check balances

· View transaction history

· Transfer money between accounts

· Send friends and family money with Zelle®*

· Pay all your bills in one place**


DISCLOSURES:

*Transactions typically occur in minutes when the recipient's email address or U.S. mobile numbers is already enrolled with Zelle. To send or receive money with Zelle, both parties must have an eligible checking or savings account. In order to send payment requests or

split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle. Mobile carrier fees may apply.

**You must be enrolled in the Bill Pay feature of Arrow Bank’s Internet Banking, and your payees must be established. Terms/Service Agreement: https://www.arrowbankonline.com/bridge/disclosures/ib/disclose.html

Privacy Policy for Consumers: https://www.arrowbank.com/disclosures/privacy-policy

iPhone and iPad are trademarks of Apple Inc.

Arrow Bank National Association Member FDIC

To get started, enroll in Arrow Bank’s Internet Banking at arrowbankonline.com. If you are already enrolled, use your Internet Banking login information to sign into the mobile app.

## Key features

- Deposit checks
- Check balances
- View transaction history
- Transfer money
- Send money with Zelle
- Pay bills

## What do users think of Arrow Bank?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient mobile banking
- 💡 Useful features like check deposit
- 🔒 Reliable security

**Cons**

- 🐛 Inaccurate account balances
- ⏱️ Slow app performance
- 🔍 Inconsistent notifications
- 💰 Unexpected fees

**Commonly reported bugs**

- Login issues
- Frequent app crashes
- Delayed transaction postings
- Incorrect balance information

**Most requested features**

- Ability to transfer funds between banks
- More customization options
- Real-time transaction updates
- Improved check deposit process

## Recent user reviews (10 of 71)

All indexed reviews: https://appshunter.io/ios/app/arrow-bank/id759205884/reviews.md

### 5/5 — Hometown

*2026-07-18, version 2026.4.2.1*

Thank you.

### 3/5 — Easy

*2026-07-04, version 2026.01*

Convenient

### 3/5 — Tap card

*2026-04-28, version 2026.01*

Need tap card

### 5/5 — Truck driver

*2026-04-11, version 2026.01*

Always the best service.. thank you!

### 5/5 — One happy (customer)

*2026-04-03, version 2025.10.01.2*

I have not been with any other bank since I’ve started with  AKA Saratoga National, fabulous business ethics, fabulous employees!

### 5/5 — Arrow Bank

*2026-02-18, version 2025.10.01.2*

I love this bank. So personable. If you call the branch they answer AND KNOW WHO YOU ARE!!! 
That is gone for the most part in other areas.  Very kind, helpful in every way

### 1/5 — Apple

*2025-12-14, version 2025.10.01.2*

It would be nice to add debit card to apple wallet like we could with previous bank.

### 1/5 — Don’t do business with if you are smart

*2025-11-11, version 2025.07.01.2*

Paid off my loan with the last of my set monthly income they said I was all set then took a extra payment out of my account putting me in a hole and forcing a 36 dollar overdraft fee when called them they said they cannot send the extra payment back to my bank and make things right with the forced overdraft fee instead I have to wait a week for them to send me a check just for the payment they took and weren’t supposed to and I’m stuck with all the recurring overdraft fees till I get my money next month because them returning just my payment won’t cover how much I’m gonna be charged till I finally get the check in the mail that they won’t send out for a week and I will be lucky to get in two weeks. Thanks for screwing me over for the holidays!!

### 1/5 — Awful

*2025-07-24, version 2025.05.01*

The transition from Sat Nat is terrible. No alerts despite them being set, late and inaccurate alerts; just all around bad…

### 1/5 — Taking money out of my account

*2025-02-28, version 2024.7.0.1*

I have a student account and they didn’t tell me that there was a $3 dollar statement fee so I won’t be using the bank again

## Frequently asked questions about Arrow Bank

### What can I do with the Arrow Bank mobile app?

The Arrow Bank mobile app allows you to bank anywhere, anytime. You can deposit checks, check your account balances, view your transaction history, transfer money between your accounts, send money to friends and family using Zelle, and pay all your bills in one place.

### How do I get started with the Arrow Bank mobile app?

To get started, you need to enroll in Arrow Bank's Internet Banking at arrowbankonline.com. If you are already enrolled, you can use your existing Internet Banking login information to sign into the mobile app.

### Is the Arrow Bank mobile app free to use?

Yes, the Arrow Bank mobile app is free to download and use. While the app itself is free, standard mobile carrier fees may apply for data usage. There are no additional charges from Arrow Bank for using the core banking features.

### What devices is the Arrow Bank app compatible with?

The app is designed for use on iPhones and iPads. These are trademarks of Apple Inc., indicating compatibility with Apple's mobile operating systems.

### How does sending money with Zelle work on the app?

Transactions with Zelle typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled. Both parties must have an eligible checking or savings account with Arrow Bank to send or receive money with Zelle. If you wish to send payment requests, the mobile number must be enrolled with Zelle.

## Version history (last 5 releases)

### 2026.4.2.1 — 2026-07-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2026.01 — 2026-04-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.10.01.2 — 2025-12-04

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.07.01.2 — 2025-09-15

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.05.01 — 2025-07-21

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

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## More apps by Glens Falls National Bank and Trust Company

- [Arrow Bank Business](https://appshunter.io/ios/app/arrow-bank-business/id1461476077)

All apps by Glens Falls National Bank and Trust Company: https://appshunter.io/developer/759205887

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*