# Arsenal Credit Union

> Mobile banking app for managing personal finances, accounts, and transactions. (iPhone/iPad app by Arsenal Credit Union.)

- Source: https://appshunter.io/ios/app/arsenal-credit-union/id443490422 (this page in markdown: same URL + `.md`)
- Developer: [Arsenal Credit Union](https://appshunter.io/developer/443490425)
- Category: Finance, Productivity
- Price: Free
- Rating: 3.20/5 from 29 App Store ratings · 72 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 178 MB
- Languages: American English
- Released: 2011-06-16
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/arsenal-credit-union/id443490422/reviews.md

## What is Arsenal Credit Union?

Take control of your personal finances anytime, anywhere with mobile banking from Arsenal Credit Union. View all of your accounts from a single sign-on so you get a full picture of your financial situation. Check account balances, deposit checks, control cards, pay bills, transfer money and chat with Arsenal representatives with ease.

## Key features

- View account balances
- Deposit checks
- Control debit/credit cards
- Pay bills
- Transfer money
- Chat with representatives

## What do users think of Arsenal Credit Union?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 👍 Convenient
- 🚀 Faster than old app
- 💡 More features than old app
- 💳 Credit score feature
- 💳 Real-time notifications
- 💳 Zelle easy to access
- 💳 See all accounts in one place
- 💳 Spending budget feature

**Cons**

- 🐛 Glitches constantly
- 🐛 Freezes and fails
- 🐛 Unreliable and slow
- 🐛 Login issues
- 🐛 App crashes frequently
- 🐛 Old app was better
- 🐛 Bill pay is a pain
- 🐛 No Face ID login
- 🐛 Transfers not successful
- 🐛 Avoid using the app
- 🐛 Inconsistent and unreliable
- 🐛 Slow loading screens
- 🐛 Mobile deposit is horrible
- 🐛 Loan payment feature broken
- 🐛 Outdated and not optimized
- 🐛 Awkward to pay bills
- 🐛 Frequent outages
- 🐛 Limited functionality
- 🐛 Check deposit scrutiny

**Commonly reported bugs**

- App glitches constantly
- App freezes and fails when transferring money
- Continuously reset password to log in
- Login locks out again after reset
- "Are you a human" checkbox errors out
- App loading into different account overview screens
- Transfers not successfully going through
- App crashes 4-5 times to make 1 deposit
- App won't open on iPhone 14
- App keeps timing out
- Login screen is terrible
- No longer does Face ID
- Transaction within the app is inconsistent and unreliable
- Slow loading screens
- Constant issues with new app
- Lack of consistency and overall unreliability
- Have to call in to ensure transfers worked
- Removed option to pay credit card bill online
- Loan payment feature has ceased to work
- Home screen has disappeared
- Two "more" buttons instead of home screen
- Cannot check balance or view recent transactions
- App is commonly down or won't load account information
- Individual features are frequently down
- Bank has very specific things for deposit endorsement
- Rejects deposit for not being exactly right
- Auto loan payment says contact customer support
- Trying to get perfect picture of check for E Deposit is next to impossible
- Endorsement on the back is too sensitive

**Most requested features**

- Bring back the old app
- Add Face ID login
- Improve bill pay functionality
- Allow credit card payment online
- Add iPad app
- Improve check deposit process
- See credit card purchases
- See pending/outgoing payments
- See automatic deductions
- Add more features
- Update for iPhone 5

## Recent user reviews (10 of 72)

All indexed reviews: https://appshunter.io/ios/app/arsenal-credit-union/id443490422/reviews.md

### 1/5 — Unfortunate

*2026-04-01*

This app is awful and glitches constantly on a brand new iphone 17

### 1/5 — Lock Out

*2025-09-03*

I have to continuously reset the password just to log in. Then, every time I log in with the new password it locks me out again. Very frustrating.

### 1/5 — Application crashes every day

*2025-08-29*

I appreciate the effort but releasing an app that freezes and fails when transferring money is unacceptable. This is a constant issue. Since I can’t rely on this banking application, I will be transferring my money somewhere else.

### 1/5 — Consistently Unreliable

*2025-01-20*

Consistency unreliable and slow. The old app was wonderful. I had used it for years without a glitch. New features being added to this app such as a useless “are you a human” checkbox that errors out half of the time, app loading in to different account overview screens, transfers not successfully going through. This app makes me fearful to do any online backing anymore.

### 5/5 — Love this app!

*2025-01-13*

I love the new app! It’s loaded with way more features than the old app was, and it’s faster and more reliable! I love how my cards are in the app, and monitoring my credit score, and the real time notifications! Depositing a check on the go is a breeze!! Thank you ACU for the new app!!

### 1/5 — Consistently Unreliable

*2024-10-11*

Consistency unreliable and slow. The old app was wonderful. I had used it for years without a glitch. New features being added to this app such as a useless “are you a human” checkbox that errors out 50% of the time.

### 1/5 — Mobile deposit is horrible

*2024-09-23*

The app will crash 4-5 times to make 1 deposit. If I have multiple checks it can take 15-20 minutes to get through them. Very frustrating. This has been happening for more than a year. You’d think they would have it fixed by now.

### 5/5 — Great update in user interface

*2024-06-21*

Zelle is easy to access now.

### 5/5 — Best app!

*2024-06-21*

This new app is so easy to use and love the credit score feature! I also like how I can see all my accounts in one place and it shows me my spending “budget.” I would recommend to anyone I know.

### 1/5 — Accessibility

*2024-05-18*

Won’t open on my I-14. Keeps timeing out

## Frequently asked questions about Arsenal Credit Union

### What can I do with this mobile banking app?

This app allows you to manage your personal finances from anywhere. You can view your account balances, deposit checks remotely, control your debit and credit cards, pay bills, and transfer money between accounts. It also provides a chat feature to connect with bank representatives.

### Is this app free to use?

The application itself is free to download and use. However, as it is a banking application, standard banking fees or charges may apply to certain transactions or services as per your account agreement with Arsenal Credit Union.

### What devices is this app compatible with?

This mobile banking application is designed for use on mobile devices. While specific operating system versions are not detailed, it is generally compatible with most modern smartphones and tablets running iOS or Android.

### How can I get help if I have a problem?

The app offers a convenient way to get assistance by allowing you to chat directly with Arsenal Credit Union representatives. This feature ensures you can receive support for your banking needs without needing to visit a branch or make a phone call.

## Version history (last 5 releases)

### 4022.1.1 — 2026-08-18

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.2.0 — 2026-06-25

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.1.3 — 2026-06-09

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.0.2 — 2026-05-04

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4020.1.1 — 2026-03-10

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

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## More apps by Arsenal Credit Union

- [Arsenal Live Video Banking](https://appshunter.io/ios/app/arsenal-live-video-banking/id1472435499)
- [CardKey](https://appshunter.io/ios/app/cardkey/id1493206221)

All apps by Arsenal Credit Union: https://appshunter.io/developer/443490425

## Related topics

[arsenal credit union](https://appshunter.io/ios/topics/arsenal-credit-union)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*