# Arthur Occupant — user reviews

> 58 indexed App Store user reviews of Arthur Occupant by Tactile Limited, rated 5.00/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/arthur-occupant/id1333440153/reviews
- App overview in markdown: https://appshunter.io/ios/app/arthur-occupant/id1333440153.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (14 of 58)

### 2/5 — Not very user friendly

*2026-05-06, version 6.0.1*

My landlord recently moved over to this platform for all issues. On the plus side I can see the progress of issues raised. However the app is not very user friendly In particular these two points: firstly log in. Each time I have to re-enter username and password. It’s a pain. Surely they can introduce Face ID or at least let me autofill my email address. 
Secondly, when I want to attach an image it opens a list of my albums and the list is in an arbitrary order. The recents folder is buried somewhere random. In most apps the recent folder is on top or at the very least the list is in alphabetical order. I shouldn’t have to scroll to the pits of hell to find a pic I took 30
Seconds ago.

### 3/5 — Ms

*2024-08-01, version 5.3.8*

It’s my first time using it but it seems like a good app at least you are able to track everything  concerning ur tenancy

### 4/5 — Very clean and peaceful

*2024-01-31, version 5.3.7*

Very quiet and other tenants are very respectful

### 5/5 — Easy Access

*2024-01-04, version 5.3.5*

It make’s know what to pay at the right time

### 5/5 — Excellent App

*2023-12-24, version 5.3.5*

A very easy and simple system to use

### 5/5 — Love it

*2023-12-10, version 5.3.5*

Love it

### 5/5 — Recommendable

*2023-12-06, version 5.3.5*

Opto is an amazing place to call home, thanks to its professional staff and top-notch services.

### 5/5 — Very easy to use

*2023-11-29, version 5.3.5*

Good little app this would definitely recommend

### 5/5 — Solid App

*2023-11-09, version 5.3.3*

Very good app, works well

### 4/5 — App

*2023-10-31, version 5.3.3*

Decent app better one for uni accommodation I’ve seen

### 5/5 — Occupant app

*2023-10-16, version 5.3.3*

Easy looking app to use

### 5/5 — Very good

*2023-09-25, version 5.3.3*

Very good app.

### 4/5 — Seamless

*2023-09-18, version 5.3.3*

It’s easy to navigate and the Icons are self explanatory

### 5/5 — Awesome

*2023-09-05, version 5.3.3*

Good and easy to communicate

## Most critical reviews (10 lowest-rated)

### 1/5 — Appalling and unhelpful

*2024-08-14, version 5.3.8*

I cannot see the purpose of this app at all, if anything needs doing I must still directly contact the estate agent. This is a pointless obstacle to overcome.

### 1/5 — I

*2024-06-28, version 5.3.8*

It is ok if it would work .……, every so on it stops working ……

### 1/5 — Tired of uninstalling and installing this app

*2024-01-01, version 5.3.5*

One of the most useless app which keeps crashing . Will delete it and am not going to use it again!!!

### 1/5 — Crashing

*2023-12-31, version 5.3.5*

Such a bad app it is - keeps on crashing

### 1/5 — Absolutely useless

*2023-12-30, version 5.3.5*

It works for couple of days and then stopped even opening it you must uninstall and reinstall it again in order to get access to the app . Apple should review this and not let such broken apps causing hassle to its customers!!!!

### 1/5 — Keeps crashing so can’t upload any pictures

*2023-09-13, version 5.3.3*

Really annoying

### 1/5 — Can’t sign up

*2023-01-02, version 3.7*

I am unable to sign up. Once installed, there is only an option to login. There is no option to register.

### 1/5 — Absolutely awful

*2022-10-14, version 3.6*

This app has problems every time I open it, not great to navigate cause everything isn’t working. There was a time where I couldn’t even open the app without it crashing. If I could give a lower rating I would, it’s just too many times it’s failed or doesn’t work I’m just frustrated at this point.

### 1/5 — Arthur online

*2022-07-06, version 2.7*

App doesn’t allow me to update password as it just freezes. Can’t get into app at all as can’t remember old password and can’t update new one ! Not good at all .

### 1/5 — More bugs than a South American rain Forrest

*2022-06-12, version 2.6*

More bugs than a South American rain Forrest

## Most praised reviews (10 highest-rated)

### 5/5 — Arthur

*2026-04-28, version 6.0.0*

Good

### 5/5 — Feedback

*2025-03-24, version 5.3.8*

Nice accommodation. And excellent service provided

### 5/5 — Very good

*2024-10-31, version 5.3.8*

The app is really smooth and good

### 5/5 — Really simple

*2024-09-16, version 5.3.8*

Easy to use and keep track of your tenancy and raise repairs etc 
Only started using this a month ago but should’ve used it from the start of my tenancy so much easier .

### 5/5 — Very good

*2024-09-07, version 5.3.8*

Good app

### 5/5 — Ease of use

*2024-08-21*

App is very easy to use, convenient and contains all pertinent info in one place.

### 5/5 — Smooth Experience

*2024-06-01, version 5.3.8*

The interface is smooth and easy to use.

### 5/5 — Good

*2024-05-24, version 5.3.8*

Good

### 5/5 — Great app - easy to use and user friendly

*2024-02-20, version 5.3.7*

Great app - everything is in one place. What a good idea

### 5/5 — Easy to Navigate

*2024-01-30, version 5.3.6*

Very easy to Navigate. I have only just downloaded but it looks like a very positive App

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*
