# Artisan Ally

> Patient portal for managing health records, appointments, and communication with clinicians. (iPhone/iPad app by Artisan Medical Solutions LLC.)

- Source: https://appshunter.io/ios/app/artisan-ally/id1477592896 (this page in markdown: same URL + `.md`)
- Developer: [Artisan Medical Solutions LLC](https://appshunter.io/developer/665093129)
- Category: Health & Fitness, Medical
- Price: Free
- Age rating: 17+
- Requires: iOS 13.0 · 124 MB
- Languages: American English
- Released: 2019-08-27
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/artisan-ally/id1477592896/reviews.md

## What is Artisan Ally?

The patients get the following features in the app:

- View upcoming reminders, latest documents/messages on dashboard
- Patients can have their updated calendar treatment instructions.
- Patients can message the clinical staff and doctors.
- Ability to receive documents from respective clinics and upload the same from the app.
- Ability to view invoices.
- Ability to view updated lab results

## Key features

- Dashboard with reminders and messages
- Treatment calendar
- Message clinical staff
- Receive and upload documents
- View invoices
- View lab results

## Recent user reviews (10 of 47)

All indexed reviews: https://appshunter.io/ios/app/artisan-ally/id1477592896/reviews.md

### 1/5 — Can’t even create an account

*2026-07-14, version 1.4.1*

I’m trying to create an account and it tells me I’m registered as a patient, quickly flashes to a screen with a spot to enter a username and other information that I can’t even see because it flashes so quickly and then goes to an invalid log in screen

### 2/5 — Notifications Feature Doesn’t Work

*2026-06-08, version 1.4.1*

Despite having the notifications setting turned on via the app and in my phone’s settings, I never receive pop-up or badge when there is something new in the app. I have to constantly check to see if there’s anything new. I do receive emails when there’s a new message but nothing when there are new labs, invoices, appointments or ART calendar. There also isn’t a way to contact help for assistance and the link in the App Store only takes you to a site for practices that tells you what the app does.

### 1/5 — Poor video calling layout

*2026-05-14, version 1.4.1*

Every video call with your provider makes your face large on the screen and your providers face teeny tiny in the corner so you’re basically staring at yourself during appointments. The app is confusing and crashes frequently.

### 1/5 — Notifications don’t work

*2026-04-08, version 1.4.1*

Notifications do not work. I’ve missed important messages or documents that were time sensitive. Please fix so we can get notifications.

### 1/5 — Literally the worst

*2026-03-12, version 1.4.1*

Perhaps the worst app I’ve used since apps were created. Not sure why any medical provider would choose to use this.

### 1/5 — Pure Garbage

*2026-03-02, version 1.4.0*

Most useless medical app. Crashes. UI looks like it was not finished.

### 1/5 — Request desktop site

*2026-02-01, version 1.4.0*

Skip the app, when you open the website on your phone and it tells you to use this app, find the option in the browser to “Request Desktop Site”. Hope this helps.

### 1/5 — Really inconvenient and not user-friendly

*2025-12-12, version 1.4.0*

This is easily the worst medical portal I’ve ever used. Messages are the worst feature. I cannot send a message to any of my care team outside of their working hours, whether or not I expect a response. There is no option to even schedule send, so I have to just remember to try again during their working hours, which of course exactly line up with mine. You also can’t reply to a message thread after a few days to a week, so when you finally do remember to go back and respond, you have to start an entirely new thread. Messages are the most important feature for me, and there is no way I would put up with this if my provider gave me any other choice.

### 1/5 — Terrible UX/Doesnt work

*2025-11-18, version 1.4.0*

You need a product designer to rethink this “app”. I can’t even put in my birthday when trying to log in. I have to guess the format you want. Just use a standard pattern that exists on every other site in the world. This is some of the most friction I’ve ever experienced trying to logon

### 1/5 — Login is 100% to hard

*2025-11-03, version 1.4.0*

I wish this functioned like mychart this app is really tough to navigate. It logins me in and out quickly.

## Frequently asked questions about Artisan Ally

### What does Artisan Ally do?

Artisan Ally acts as a patient portal, allowing users to view upcoming reminders, access the latest documents and messages, and manage their treatment calendar. It facilitates communication with clinical staff and doctors, and provides access to invoices and lab results.

### What are the key features of Artisan Ally?

Key features include a dashboard with reminders and messages, an updated treatment calendar, the ability to message clinical staff and doctors, receive and upload documents, view invoices, and check updated lab results.

### Is Artisan Ally free to use?

Based on the provided information, the app is free to use and does not have in-app purchases or advertisements.

### Who is Artisan Ally for?

This app is designed for patients who need a convenient way to manage their healthcare information, appointments, and communications with their medical providers.

### Can I share documents with my doctor through Artisan Ally?

Yes, the app allows patients to receive documents from their respective clinics and also upload documents from their own device, facilitating document sharing with clinical staff.

## Version history (last 5 releases)

### 1.4.1 — 2026-03-11

- Introduced a new Telehealth Link feature for easier access to virtual visits.
- Updated the call screen design for a smoother experience.
- Improved Telemedicine and Telehealth logging.
- Upgraded core frameworks for better performance and stability.
- Added force logout support for outdated app versions that require a mandatory update.
- Improved the payment flow for better support of external integrations.

### 1.4.0 — 2025-07-24

- Some miscellaneous bug fixes
- Updated Spanish language support across the app

### 1.3.9 — 2025-07-02

- Translation updates for ART Calendar and added Spanish/Chinese language support

- Transcription & translation added to telemedicine video conferences

- Missed Call feature introduced in the patient portal

- Telemedicine logging improvements
- Bug fixes: 
- iPhone messaging issue, 
- Force logout for prospective patients

- General stability improvements.

### 1.3.8 — 2025-04-11

- Introduced Force Update feature to ensure users stay up to date
- Resolved black screen issue when launching the app
- Optimized telemedicine video conferencing for a smoother experience

### 1.3.7 — 2024-12-02

- Updated the video conferencing Identifiers and keys.

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## More apps by Artisan Medical Solutions LLC

- [Artisan Ally SN](https://appshunter.io/ios/app/artisan-ally-sn/id6744442558)

All apps by Artisan Medical Solutions LLC: https://appshunter.io/developer/665093129

## Related topics

[artisan ally](https://appshunter.io/ios/topics/artisan-ally) · [artisan](https://appshunter.io/ios/topics/artisan) · [rtizan](https://appshunter.io/ios/topics/rtizan)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*