# Artist Portal — user reviews

> 3 indexed App Store user reviews of Artist Portal by Sony Music Entertainment, rated 3.50/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/artist-portal/id1472377310/reviews
- App overview in markdown: https://appshunter.io/ios/app/artist-portal/id1472377310.md
- Rating breakdown: 5★ 10 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 5

## Most critical reviews (3 lowest-rated)

### 2/5 — Works when it feels like it

*2025-09-28*

This app seems to have a mind of its own. Sometimes it permits me to log in and sometimes…it doesn’t. When I can access the portal, it’s wonderful, but the app needs to be in the right mood first.

### 2/5 — App is glitchy

*2023-06-13*

I can’t even sign into the app, it keeps saying my session has expired. When you click “app support” it brings you into a loop to download the app. No way to get apple support as it isn’t a purchased app. So… who do we contact when we can’t login ?

### 5/5 — Hands down the best app in the industry!

*2020-07-01*

This is hands down the best app in the music industry! The Cash-Out functionality is a game changer! I wish the other majors had a similar service but sadly they don’t.  Setting up the access was a breeze. I contacted their Client Services department and provided the necessary documents. Naturally, with a powerful tool like this, all of my information had to be properly vetted which I very much appreciated. Sony is not playing when it comes to hacking. I can now request $$$ like it’s an ATM.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*