# Artsy: Buy & Sell Fine Art — user reviews

> 184 indexed App Store user reviews of Artsy by Art.sy Inc., rated 4.80/5 from 6,400 ratings.

- Source: https://appshunter.io/ios/app/artsy-buy-and-sell-fine-art/id703796080/reviews
- App overview in markdown: https://appshunter.io/ios/app/artsy-buy-and-sell-fine-art/id703796080.md
- Rating breakdown: 5★ 5,704 · 4★ 410 · 3★ 112 · 2★ 38 · 1★ 136

## What do users think of Artsy?

Overall sentiment: mixed

**Pros**

- 🚀 Seamless experience
- 👍 Intuitive and easy to use
- 🎨 Excellent way to discover new artists
- 💡 Personalized recommendations
- 🛒 Convenient for purchasing art

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Difficulty finding and accessing content
- 🔒 Lack of account management features
- 🔄 Outdated and stale information
- 🗺️ Poor location-based functionality

**Commonly reported bugs**

- Login and sign-up issues
- Inability to edit or delete saved artworks
- Inconsistent performance across devices
- Syncing problems between app and website
- Unreliable live auction functionality

**Most requested features**

- Dark mode option
- Advanced filtering and sorting for collections
- Ability to sell and showcase own artwork
- Improved integration with social media
- Better support for international users

## Newest reviews (11 of 184)

### 3/5 — Sadly Unresponsive

*2026-08-17*

I’ve sent the company several emails about their algo, which seems to keep showing me work that is not of interest but which persists forever. I never followed these artists nor am interested in the style or medium, some are sold already, yet they persist in my feed forever. Similarly, unfollowing artists should signal you’re not interested in their work and you want to see the work of others in your feed, but yet again, there they are showing up every day. If the app is truly built to connect artists with collectors, they need to get this right.  A simple thumbs down to teach the algo would go a long way.  Also I wouldn’t be leaving this public review, if they had responded to my private attempts at providing feedback.

**Developer response:** Hello, thank you for this valuable feedback. We're actively working on improving our recommendations and personalisation experience, and this really helps. In the meantime, did you know you can long-press on any artwork and select 'Hide' from the menu to stop seeing it in your feed? Give it a try and let us know if that improves things!

### 4/5 — Однообразный виджет

*2025-04-14, version 8.68.0*

Нельзя выбрать картину на виджет, или хотя бы желательный стиль  предложения на виджет

### 2/5 — Problem with Algorithms

*2025-03-23, version 8.67.0*

The emails I receive supposedly feature my interests, but in actuality have nothing to do with the style, subject, or quality of artwork that I want to purchase.

### 3/5 — Useful but buggy

*2025-02-14, version 8.64.0*

Its a great platform to access art and galleries, but there’s a few issues that hinder efficiency and effectiveness. This includes the glitchy inbox, which you cant organize or clear out. The app crashes as well and can be inconsistent with its function

### 5/5 — Browsing Queen

*2025-01-01, version 8.59.0*

I have loved Gail Siptak for a long time. Missed a couple of favorites but so happy to finally have one!

### 5/5 — Love Artsy

*2024-10-09, version 8.53.0*

I’ve bought multiple affordable pieces over the years and love it! Super easy to use and glad I can support artists as a result.

### 5/5 — Where to submit feature requests?

*2024-09-22*

Great app… is there a uservoice page for us to submit and upvote feature requests? For ex. I’d like to be able to filter my saved paintings by size or color or price. I have hundreds saved, this will make it easier to narrow down purchases based on available wall space. Thanks!

### 3/5 — Can’t edit collection

*2024-09-10, version 8.50.0*

Tried to delete and/or edit but no such function. Contacted support, no response.

### 3/5 — Crashing problem

*2024-09-08, version 8.50.0*

Useful app, but crashes frequently

### 2/5 — Hard to log in

*2024-08-15, version 8.48.0*

I kept on looping in a sign up or new account death spiral.

### 2/5 — Lacking dark mode

*2024-07-17, version 8.44.0*

No dark mode on the app but the website?? 👎👎

## Most critical reviews (10 lowest-rated)

### 1/5 — Not buyer friendly/agile

*2026-06-13, version 9.10.0*

I would say my only issue is the lack of agility and buyer-friendly features. I bought a piece and realized the sizing wouldn’t work for the wall, client, etc., in the end. To cancel the offer, I have to email Artsy over and over. They say 24 hours which I emailed about 5 times in 24 hours to make sure. Instead of an easy, cancel here.

### 1/5 — Si no te representa una galería ni lo intentes.

*2026-03-04, version 9.0.1*

Solo puedes participar con representación de una galería. Colectan toda tus datos y te hacen llenar formularios extensos, sin embargo, no puedes publicar como artista independiente. Si eres artista independiente, hay muchísimas mejores opciones. No les regales tus datos.

### 1/5 — Not for artists

*2025-05-25, version 8.73.0*

They don’t support independent artists. Have to be part of a gallery.

### 1/5 — you really don’t want for me to review this terrible app

*2025-04-13, version 8.68.0*

you can’t work with this app you can’t download your pictures and the site is set up weird

### 1/5 — Not good for collectors

*2025-03-08, version 8.66.0*

Don’t use this app to track your art collection. It saves all your files locally (not on the cloud), so when you switch to a new phone, your entire collection is lost, even if you sign in. You’ll have to start over, including any artworks you purchase through the app. I’m incredibly frustrated because I’ve been using it to track everything, and now it’s all gone.

### 1/5 — Artsy

*2025-02-02, version 8.62.0*

Bit of a tricky app some sellers claim to do 50% discount if you send them an offer but then they say it’s sold out you’ve Gotta be careful on the auctions also because the prices can double by the time they add extra hidden costs packaging handling fees and postage . Not forgetting import tax if the seller isn’t in the same Country as u . Buyer Beware

### 1/5 — Seems to be broken

*2025-01-03*

Cant edit artworks in my collection “editing will be available once the submission process is complete”

But no submission process in sight.

Shame, I was hoping to keep using this to track my art collection.

### 1/5 — Not even close to a decent App

*2024-10-27, version 8.54.0*

I cannot believe you even put this out there. Half the text is chopped off, searches show tiny thumbnails and overlap….

### 1/5 — SCAM PLATFORM

*2024-09-24*

I was registered for an auction on Artsy with a client auction house. Next time I will deal with an auction house directly rather than use Artsy as a platform. This is because Artsy does not verify that an auction will actually take place on their platform. I was using their live auction feature and I thought it was very intuitive, however 7 lots from the time I was interested in, the auction mysteriously ended and I was sent an email from Artsy saying I missed out on the item I was attempting to bid on. The problem is, the item never went live on the app! and also the supposed “sale” price was 100 dollars above my highest bid. Very suspicious if you ask me.  

I emailed support and they would just lie to me and refuse to take any sort of action towards this situation. They continuously told me that the sale did go live, and I simply was “outbid at the last second.” This is ridiculous because that auction didn’t have a timer that was a set countdown, the time would fluxate on bid interest. 

I think this platform is very shady, and I think they had a technical issue which didn’t sync up to their client site, and they refuse to acknowledge and take accountability for their mistake. It’s crazy I missed out on an item over 100 Euros. Absolutely insane. Don’t use this service if you want to be treated like an adult.

**Developer response:** Hi Mynameisbob2u, thank you for taking the time to share your review. We're really sorry to hear about your experience, what you described does sound like a technical issue may have affected your ability to bid, and we completely understand how frustrating that must have been. We’ve since made updates to help prevent this type of error from happening again, and we’d be glad to welcome you back to bid or hear any further feedback at support@artsy.net.

### 1/5 — Impossible to reach

*2023-10-09, version 8.23.0*

I used Artsy for a year with many serious problems 
No help with shipping and lost many sales as a result of no phone contact and non-supportive staff who seem to appear and disappear randomly and rarely respond promptly to eMail.
But the worst is trying to close your account Artsy ignores e-mail so I have to send a legal registered letter to stop them from renewing my account Over $10,000 to use for a year slim to none customer service 
One of the worst online sites I have ever dealt with. I had to add a phone number in code just to continue discussing a sale that Artsy would offer no help with. I agreed to continue discussion after I ended my account.
The buyer received no support on his end and explained that he felt badly that Artsy was near impossible to deal with. Closing my AC count has caused me to eMail CEO and send c opines of my email to legal council.

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2026-03-26, version 9.4.0*

Good

### 5/5 — new to art collecting

*2026-02-18, version 8.94.0*

Luv the app many talented artists, various price ranges

### 5/5 — Inspiring

*2026-01-06*

As a pretty jaded working artist, I was curious to see what this app looked like for artist, not consumers and I am pleased. It feels like a refreshing sip from a fire hose! The app is visually simple and allows me to view hundreds of artworks at a time, find who I wanna follow, and reach out if I wanna buy. Well done app people!!!

**Developer response:** Hello, thank you so much for taking the time to share your thoughts and leave a review. We really appreciate the support and we’re thrilled you’re enjoying the app!

### 5/5 — Impressive art site

*2026-01-04, version 8.90.0*

Very comprehensive site

### 5/5 — Fantastic Art!

*2025-12-03, version 8.89.0*

Great art buying site!!

### 5/5 — Dudo

*2025-11-18, version 8.88.0*

Didi

### 5/5 — Hmm

*2025-10-27, version 8.85.0*

How do you sell art?

### 5/5 — Héctor C Artist

*2025-08-24, version 8.81.0*

Héctor C Artist

### 5/5 — Obsessed

*2025-05-27, version 8.73.0*

My daily dose of inspiration — this app is addictive. I have learned so much about contemporary art and my own taste, and have purchased multiple pieces — always seamless.

### 5/5 — Great Research Tool!

*2025-02-03, version 8.62.0*

I use Artsy to deepen my appreciation for artists whose work I see for sale in n online auctions. I love having a second site!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
