# Artymax

> Cultural space visitor enhancement app with multimedia and 360° tours. (iPhone/iPad app by ARTYMAX WORK SOCIEDAD LIMITADA.)

- Source: https://appshunter.io/ios/app/artymax/id1457958938 (this page in markdown: same URL + `.md`)
- Developer: [ARTYMAX WORK SOCIEDAD LIMITADA](https://appshunter.io/developer/1699154467)
- Category: Entertainment
- Price: Free with in-app purchases
- Rating: 1.07/5 from 88 App Store ratings · 100 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 13 MB
- Languages: English, Spanish
- Released: 2019-04-18
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/artymax/id1457958938/reviews.md

## What is Artymax?

Artymax es una aplicación diseñada para su implementación en espacios culturales, museos y/o monumentos. A diferencia de otras plataformas o aplicaciones existentes en el mercado, Artymax ofrece un abanico de servicios que, juntos, cubren las demandas más habituales de las visitas culturales y las complementa con prestaciones novedosas en este mercado. Desde esta app el usuario podrá:

- Visualizar imágenes de la exposición, monumento o espacio cultural en cuestión.
- Leer y/o escuchar una completa descripción de cada una de ellas.
- Disfrutar de una breve muestra de una obra musical asociada a cada imagen.
- Recorrer con libertad el monumento o espacio expositivo a través de un fantástico tour en 360º.

La gama de servicios ofrecidos por Artymax está preparada para hacer de la visita a cualquier museo, galería, exposición, monumento o espacio cultural una experiencia única innovadora.

## Key features

- Image visualization of exhibits
- Audio and text descriptions
- Musical samples
- 360° virtual tours
- Interactive cultural experience

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Popism - Arte Pop Americano | Free | one-time |
| Estrelas do Pop Art | Free | one-time |
| Alcázar de Sevilla | $7.99 | one-time |
| Art for All | Free | one-time |
| Sevilla Monumental | $5.99 | one-time |


## What do users think of Artymax?

Overall sentiment: negative

**Pros**

- 🎨 Good visual content and historical information
- 📍 Comprehensive coverage of palace locations

**Cons**

- 🔊 No Bluetooth/AirPods support - audio only through phone speaker
- 📵 Requires constant data connection and slow loading times
- ❌ App freezes when taking photos
- 🚫 Does not work with headphones or wireless earbuds
- ⚠️ Poor integration with actual location - difficult to match audio to rooms
- 💰 Expensive for poor functionality (€6-7)
- 🔄 Audio loops or resets unexpectedly
- ⏱️ Extremely slow to load individual tracks (5+ minutes)
- 🔋 Requires screen to stay on, draining battery quickly
- 🎯 Confusing navigation and user interface
- 📍 Inaccurate location matching and missing areas
- 🔁 Requires re-entering codes repeatedly
- 😤 Poor customer service and no refunds offered
- 🌐 WiFi only available at counter, not throughout venue
- 📱 Incompatible with many devices and operating systems
- 🔇 Audio pauses when screen locks or app is backgrounded
- ⏸️ No pause/rewind/skip functionality
- 🎙️ Mediocre audio quality and narration

**Commonly reported bugs**

- Bluetooth audio routing not implemented
- App freezes when taking photos
- Audio cuts off when switching apps or locking screen
- Codes not working or requiring repeated re-entry
- App crashes and requires restart
- Slow loading of audio tracks and content
- Audio loops infinitely instead of progressing
- Location detection fails to match audio with rooms
- Back button not functional on iPhone X and newer devices
- Inconsistent audio output routing
- App becomes unresponsive during use
- Content fails to load without strong data connection
- Codes limited to 3 uses despite claims
- App incompatible with certain iOS versions

**Most requested features**

- Bluetooth and AirPods compatibility
- Headphone jack support
- Background audio playback capability
- Pause, rewind, and skip controls
- Better location-based navigation and signage integration
- Offline content caching
- Improved map feature
- Physical room number markers matching app references
- Faster loading times
- Better content synchronization with actual palace layout
- Refund policy for non-functional purchases
- Photo-taking compatibility without freezing
- Better narration quality and accent

## Recent user reviews (10 of 100)

All indexed reviews: https://appshunter.io/ios/app/artymax/id1457958938/reviews.md

### 1/5 — Simply doesn’t work!

*2025-07-21, version 4.0.0054*

Does NOTHING!

### 1/5 — Inutile, c’est du vol

*2025-04-20, version 4.0.0054*

C’est le pire application de musée qu’il m’est arrivé d’utiliser. Le menus ne sont pas accessibles et rien ne s’affiche. Si vous vous êtes fait vendre un audio guide qui utilise cet application, vous vous êtes faits voler!

### 1/5 — Freezes with photo

*2025-03-17*

Every time you take a picture, it freezes. No option works other than to delete the app and start over, and over and over until you don’t care any more

### 1/5 — Terrible travel app

*2025-02-04, version 4.0.0054*

Basically non-functional.  If you’re buying for any tour, don’t bother.

### 1/5 — Rubbish

*2025-01-05, version 4.0.0054*

This app is designed so a ticket company can charge extra for a ‘guided tour’. It doesn’t work properly and doesn’t work with Bluetooth, so even when you get it to do something, you need to hold it close to your ear and burn the batteries in the process.

### 1/5 — Seville Cathedral

*2024-11-15, version 4.0.0054*

Very poor, app does not recognize B/T headphones, only worked when on location at cathedral.
Cathedral has it’s own guide that worked very well

### 1/5 — No funciona con audifonos bluetooth

*2024-09-21, version 4.0.0054*

No funciona con airpods.

### 1/5 — Not worth your time or money

*2024-08-05*

Don’t waste your time with this app. It doesn’t work with Bluetooth headphones. There is no guidance from one place to another.

More galling than this is that there was a free app in the Alcazar of Seville that worked much better than this.

### 1/5 — Useless

*2024-07-28, version 4.0.0054*

Absolutely useless! Can’t be used with AirPods. Has life of its own. Don’t waste your valuable holiday time.

### 1/5 — Real Alcázar: please stop using this app!

*2024-06-16*

This app was the worst part about visiting the Real Alcazar. The moment you navigate to anything else, you lost your purchase and have to buy it again. It feels like it’s structured to trick you into losing your place. And then when using it, it feels glitchy.

## Frequently asked questions about Artymax

### What does Artymax do?

Artymax is an application designed for cultural spaces such as museums and monuments. It aims to enhance visitor experiences by providing interactive content, including images, audio descriptions, musical samples, and 360° virtual tours of the spaces.

### What are the key features of Artymax?

Key features include the ability to view images of exhibits, read or listen to detailed descriptions, enjoy short musical samples associated with artworks, and navigate the cultural space through a 360° tour.

### Is Artymax free to use?

The application is free to download and use, offering a range of features to enhance cultural visits. However, it does include in-app purchases, suggesting some content or features may require an additional purchase.

### Who is Artymax for?

Artymax is intended for visitors to cultural spaces, including museums, galleries, exhibitions, and monuments. It is designed to make these visits a unique and innovative experience for tourists and locals alike.

### What kind of cultural spaces can I use Artymax in?

The app is designed for implementation in various cultural spaces such as museums, monuments, galleries, and exhibitions. It aims to enrich the visitor's journey within these locations.

## Version history (last 5 releases)

### 4.0.0054 — 2023-06-22

Implementación de cinco nuevos idiomas para la audioguía Real Alcázar de Sevilla.

### 3.2.0970 — 2020-06-12

Mejoras en la interfaz.

### 3.2.0921 — 2020-04-09

Mejoras en la interfaz.

### 3.2.0911 — 2020-04-06

Correcciones en el interfaz.

### 3.2.0910 — 2020-04-05

Corrección de errores.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*