# Asana: Work Management — user reviews > 528 indexed App Store user reviews of Asana by Asana, Inc., rated 4.70/5 from 15,627 ratings. - Source: https://appshunter.io/ios/app/asana-work-management/id489969512/reviews - App overview in markdown: https://appshunter.io/ios/app/asana-work-management/id489969512.md - Rating breakdown: 5★ 13,226 · 4★ 1,155 · 3★ 370 · 2★ 236 · 1★ 640 ## What do users think of Asana? Overall sentiment: positive **Pros** - 🚀 Great app - 👍 Easy to use - 🚀 Increased productivity - 👍 Helpful for organizing tasks and projects - 👍 Useful for both personal and team use - 👍 Intuitive interface - 🚀 Powerful features - 👍 Customizable - 👍 Seamless integration between web and mobile **Cons** - 🐛 Sync issues - 🐛 Buggy mobile app - 🔒 Difficult to cancel/delete account - 🔒 Lack of offline functionality - 🔒 Limited mobile app features compared to web version - 🔒 Frustrating user experience on mobile - 🔒 Lack of customization options - 🔒 Poor customer support **Commonly reported bugs** - Widgets not working - Tasks disappearing after sync issues - Inability to see task details in mobile app - Badge notifications not updating correctly - Mobile app crashing or freezing **Most requested features** - Ability to duplicate tasks - More robust calendar integration - Offline mode - Improved mobile app functionality - Voice note support - Better file management - Easier account switching/multiple account support - Improved task prioritization - Customizable notifications ## Newest reviews (15 of 528) ### 3/5 — Camera broken *2026-07-15, version 26.27.0* This all was pretty decent for a while, it got the job done more or less. With the last 2 updates though, every time you take a picture or even just open the camera, the entire app freezes and you have to force quit out. Sometimes the photo saves sometimes it doesn’t, but it freezes 100% of the time. Please fix this bug ### 3/5 — Project Creation *2026-07-14, version 26.27.0* I can’t create a project in my portfolio from my mobile app. ### 1/5 — Delete *2026-07-13, version 26.26.0* Will not let me delete the app ### 1/5 — Horrible customer service *2026-06-30, version 26.24.0* I can’t change my billing from within the app. They make it very hard to reach a human to do anything related to customer service but you best believe they get their money first. No other options to verify identity. Just a good app to work with but horrible customer support and experience. ### 1/5 — App freezing *2026-06-25, version 26.24.0* App constantly freezes on mobile - requiring a force quit. This is a great organization and task managing app, if only it were usable. ### 1/5 — Worse all ever *2026-05-29, version 26.20.0* Customer service is bad ### 1/5 — Not great *2026-05-25, version 26.19.0* Great for loading tasks. If you work on a team, you can’t delegate out and also see it easily. Impossible to cancel the paid subscription. ### 1/5 — Account Deletion Issue *2026-05-20, version 26.19.0* I created this account because it was required while applying for a job. I wasn’t able to apply, and now I can’t delete the account either because I keep getting an error message every time I try. ### 4/5 — 最高のアプリ！ *2026-05-19* とても使いやすくて重宝しています。 ただ、サブタスクがマイタスクの欄に表示されないのが少し使いづらいので、マイタスクの欄にサブタスクが表示されるようにしてほしいです！ ### 1/5 — Dishonest company *2026-05-13, version 26.18.0* The software is decent, but when I attempted to cancel they double charged me and are refusing a refund. ### 3/5 — Mobile app is unusable *2026-05-09, version 26.17.0* I do t understand for such a great product how you get away with this mobile experience. Search is non functioning. For anyone project managing tasks for others this app is insanely bad ### 2/5 — ALLOW LIGHT MODE OR DARK MODE *2026-05-09, version 26.17.0* Please add to settings to choose color profile of either light or dark mode - I love my phone in dark mode but this app is HORRIBLE in dark mode ### 2/5 — Too restrictive *2026-05-04, version 26.17.0* On an iPad I would rather use my web browser but Asana shoves me into the app. There are features and settings I need to access that I simply cannot from the app. Very limiting and very frustrating. ### 3/5 — Love Asana, would also love some updates! *2026-04-17, version 26.14.0* I LOVE Asana, it is a fantastic task and project management tool. But I definitely think the mobile app could use some updates. The my tasks section does not keep the same sorting/filtering that I have in the desktop view. So it makes it a little difficult to stay on top of my tasks if I’m not on my computer. It also has limited functionality when it comes to filtering and sorting in the my tasks section. I also currently have it integrated with teams. And I wish it was possible to add some more functionality there. Currently, I have to add it to every single chat I’m in, and I would love to have it so that I can add it to teams and then create a task for myself from any teams chat or channel I’m in. ### 1/5 — App doesn’t work *2026-04-13, version 26.14.0* I don’t know when this app got so bad - you log in and none of the tasks load. Tried changing settings and the buttons just don’t work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unusable *2026-08-18, version 26.32.0* Absolutely hate this app. Just allow users to use the web version on their phone. ### 1/5 — Service level *2026-08-05* I signed up for this service for a project starting in August. However, the level of support provided by the Japan Help Desk has been far below expectations, and it has significantly impacted my work. Under these circumstances, would it be possible to request a refund? Since this is affecting my ability to carry out my work, I would like to move to a different platform instead. ### 1/5 — Redirect issue *2026-08-05, version 26.29.0* Very frustrated by the app. When I try to log in via the browser it takes me to the app, when I try to sign in the app, it redirects to the browser. Been like this for months which is truly frustrating. ### 1/5 — Don’t waste your time thinking the unpaid version has one iota of usefulness *2026-08-02, version 26.29.0* What a waste of my time this was. ### 1/5 — HORRIBLE *2026-07-28, version 26.29.0* Used for one day, charged me for a year wouldn’t refund. Told them to cancel my account then charged me AGAIN for a year a year later. Paid for two year subscription and there’s no where to cancel on the app. Horrible customer service, horrible app. Unbelievable. This app is a scam ### 1/5 — Assana issues *2026-07-22, version 26.28.0* When I’m using the app and try to take pictures to ad them to a task the apps freeze and I have to close it and open it again ### 1/5 — Just pull the iPhone app off the market if you can’t do it right *2026-07-17, version 26.27.0* The desktop app is great and the iPhone app shouldn’t even exist at this point. I continue to marvel at how a publicly traded well funded business can justify putting out an iPhone app that does practically none of what the desktop version does. The whole point of an iPhone app is so that I can continue working when I am not at my desk. Somehow they keep on making it worse and worse though. I just discovered today that you literally can’t edit a task on the phone anymore. Try it for yourself it’s bizarre and hilarious! You get a little pop-up that says “ not available on mobile” when you try to hit the little pencil to edit your task ### 1/5 — Wouldn't refund after a month of AI only customer service *2026-07-16, version 26.27.0* Basically terrible customer service. I can get the same services through clickup for free. Nah humbug ### 1/5 — Avoid this application *2026-07-14, version 26.27.0* They make it exceptionally difficult—if not impossible—to cancel your account. This is my third day trying to cancel mine, and I’m still being bounced between departments. At first, I thought I might come back someday. Not anymore. If my account isn’t canceled and I end up being charged, I’ll report it to the appropriate consumer protection agencies. Based on my experience, I cannot recommend this software. ### 1/5 — Taking in app photos *2026-07-13, version 26.27.0* This app wastes time. For the love of god don’t try taking a picture with the app to upload to a task. You’ll have to close the entire app just to reopen and go back to that task for you to unfreeze the page and the picture to be in the comments. Always take pictures on your camera and then upload those. ## Most praised reviews (10 highest-rated) ### 5/5 — Frickin Awesome App!! *2026-07-08, version 26.26.0* Love this app so much. It’s as great as the desktop. ### 5/5 — Asana *2026-06-26, version 26.24.0* Asana is excellent for project management and collaboration. The interface is clean and easy to use. ### 5/5 — Excelente *2026-06-25* Excelente ### 5/5 — Recomendo *2026-05-08* Melhor App para trabalho freelancer e com equipe. ### 5/5 — Project management ✊🏾 *2026-05-06, version 26.17.0* Made easy ### 5/5 — Great app. Keeps the structure *2026-04-02, version 26.12.0* Excellent app. Less doom scrolling and more work done. Perfect for the self employed people and people in teams. I’m very pleased. Easy to use. ### 5/5 — Super logiciel *2026-03-12* Le logiciel autant dans son fonctionnement son interface ou ses outils est vraiment complet. Très intuitif, très professionnel. Je trouve que l’application est super simple d’utilisation et il y a un nombre « énorme » de fonctionnalités que l’on peux utiliser selon notre domaine d’activité ou le type d’entreprise et d’équipe que vous avez. Cela fait déjà plus d’un mois que je l’utilise est pour l’instant c’est top. ### 5/5 — A good app; a suggestion for improvement *2026-03-05, version 26.7.0* The app is good! It would be improved if there was a greater variety of widgets. Currently, the only widget on offer will only show you what projects are due today; a more useful widget would be one that shows me what projects I need to be working on today (whether they are new projects, ongoing, or due). I love Asana — it’s a great product, and I recommend it to everyone. ### 5/5 — Tão excelente que poderia ter app para o Desktop do macOS *2025-12-08* Ao entrar na app store do macOS, não encontrei o app do Asana. ### 5/5 — Useful. *2025-11-30, version 10.67.0* Dustin did good. The app works great. I used it with the developers while working on my own app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*