# Ascend Loans — user reviews > 21 indexed App Store user reviews of Ascend Loans by Ascend Loans, LLC, rated 1.70/5 from 31 ratings. - Source: https://appshunter.io/ios/app/ascend-loans/id6450952306/reviews - App overview in markdown: https://appshunter.io/ios/app/ascend-loans/id6450952306.md - Rating breakdown: 5★ 3 · 4★ 2 · 3★ 0 · 2★ 3 · 1★ 23 ## Newest reviews (8 of 21) ### 1/5 — Customer service trash *2024-07-12, version 1.3* This place is trash the amount you borrow is not worth what you pay its almost 4xs what you borrow.. and then when your trying to pay off the loan it becomes impossible unless you reach them during buisness hours.. customer service and online chat are just as bad.. save yourself money and time do not try these sharks ### 1/5 — Cómo puedo cancelar mi préstamo? *2024-05-29, version 1.2* Cómo puedo cancelar ### 1/5 — Never Again *2024-05-17, version 1.2* It’s impossible to catch up and pay off. I’m grateful that they were able to help when I needed the most but I will never use them again. ### 1/5 — Greedy Jews *2024-05-03, version 1.2* Me personally I wouldn’t participate from getting a loan from these guys. They’re greedy they give you less and ask for more which puts you in debt. I would not recommend anyone to participate in their organization. As I was reading about the loan, they do not help people they put them in debt. How are you helping people by putting them in debt? It does not make sense. do your research look for the reviews and stay away from ascend loans. ### 1/5 — Ridiculous Rip Off Artists *2024-03-22* Knew the interest was high but meant to pay off in a week but unfortunately life happens. Meanwhile I have now made 11 WEEKLY payments of $140 and guess what my balance is $1100. DO NOT USE THESE CROOKS. They also make it nearly impossible for you to make payments or pay off early just so they could continue to eat you alive with ridiculous immoral fees and interest. **Developer response:** Our loans are an expensive form of credit and are not intended to provide a solution for long-term credit. We strongly recommend our customers schedule an early pay off to reduce the amount of finance charges. We are unable to locate your account based solely on the information provided here, please contact our customer service department at (888) 512-7236 for assistance. ### 1/5 — SCAM *2024-02-27, version 1.1* Do not use! I have never received my money and now I’m supposed to pay back my loan that I never received!?! No I don’t think so! Stay away from this company they are scammers!! ### 1/5 — SCAM!!! *2024-02-08, version 1.1* DO NOT USE THIS FAKE BANK filing a report with the BBB. I was approved for a loan and it was suppose to be deposited into my account the day after. Well it’s been two days and still no money has been deposited into my account. I’ll be making a lot of phone calls and working to get this shut down so nobody doesn’t fall to this SCAM! ### 1/5 — DO NOT USE! *2024-01-28* I need a $500 to pay my car payment due to me being sick and not have pto from work. I have been constantly attempting to pay this in full yet i keep getting errors. I am at a point to call my bank saying this is a scam and that i want all payments to this loan to be cancelled from my bank. I have tried numerous attempts to pay my balance in full, but have failed. if you want to be screwed with crazy interest then this is not the way to go **Developer response:** We apologize for the inconvenience and would like to help. We are unable to locate your account based on the information provided, please contact our customer service department at 1-888-512-7236 for assistance. ## Most critical reviews (10 lowest-rated) ### 1/5 — . *2026-05-27, version 1.8* This is honestly the worst place to get a loan please save your time!! You have to pay almost 3,000 dollars back for a 500 dollar loan that’s so crazy please shut this thing down! ### 1/5 — Complete Scam *2026-04-13, version 1.8* DO NOT USE ASCEND LOANS TO AQUIRE A LOAN. ### 1/5 — Scam *2026-02-20, version 1.8* This is so crazy I am very upset I signed up gave them my information ssn everything and never received nothing I’m reporting this app it’s a scam I found it online and knew something was wrong once I didn’t get no notification and seen bad reviews ### 1/5 — Super High interest *2025-05-07, version 1.4* Pay the loan back as fast as u can don’t only make minimum payments or u will be in det ### 1/5 — Greed app *2025-03-21, version 1.4* I’m grateful for them to help me but that fact I have to pay them off twice as much I borrowed from them is ridiculous. After I’m done paying them it be my last time using this app. Would not recommend using them!! ### 1/5 — Worst *2025-02-12, version 1.3* Has incredibly high interest rate. ### 1/5 — STAY AWAY! *2025-01-01, version 1.3* I cannot pay this loan off,i’ve made payments and the loan is actually higher then what i received.Unbelievable,i’ve had two loans and paid them off with no issues.Really sick how they take advantage of people trying to survive.Hopefully this review will do more damage than what you’ve taken from my hard earned money. ### 1/5 — Bad service *2024-12-07, version 1.3* I received a loan of 450 dollars, I have already paid 9 weeks of 63.18, which is the amount of 568.62, I have already sent an email asking, when will this end, they do not answer me, I have already paid more than I received, I do not want them to take any more money from my account, this is not right, do you think it is right that I received a loan of 450 dollars and I have to pay 2,716.73??? ### 1/5 — I AM FUMING *2024-08-27, version 1.3* I DID MY 73 DOLLAR PAYMENT AND ITS SYAING I NEVER MADE A PAYMENT AND NOW MY PAST DUE BALANCE IS 128?? IM NOT PAYING THIS AND WILL BE CONTACTING A LAWYER AND MY BANK TO REPORT YALL AD FRAUD AND TO STOP ALL CHARGES TO MY ACCOUNT ### 1/5 — . *2024-08-11, version 1.3* Very high apr rating. Terrible customer service. And even after I paid my loan off my account says there is a past due payment which I still cannot get help with. Terrible. ## Most praised reviews (3 highest-rated) ### 5/5 — Worked for me and gave me better credit *2024-07-25, version 1.3* I was a little weary about this because its a mobile app but thankfully the money came on time and I haven’t had any problems with it. I am making payments back without issue which has helped bring my credit back up. Thank you. ### 2/5 — unable to pay back the loan *2026-04-13, version 1.8* i’ve been trying for the past day to figure out how to make payments in the chat bot won’t tell me in every time I call. I just get a robot I can’t talk to a real person ### 2/5 — Loan *2024-06-04, version 1.2* I was just approved for a loan yesterday and I accepted; but no longer want the funds. It stated I have till 3PM the next day to cancel any funds, and it says my money has been transferred, but there is no money in my account. I tried to call and it’s only an automated system. Plus, their email is non-working. Considering the reviews, I hope I did not make a mistake. I will not be paying back the funds if I do not have them. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*