# Ascend Smart Timer — Come Home to Ascend > Mobile app for creating and managing smart in-wall timer lighting schedules. (iPhone/iPad app by Intermatic LLC.) - Source: https://appshunter.io/ios/app/ascend-smart-timer/id1349797731 (this page in markdown: same URL + `.md`) - Developer: [Intermatic LLC](https://appshunter.io/developer/911531287) - Category: Utilities, Lifestyle - Price: Free - Rating: 2.20/5 from 68 App Store ratings · 33 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 76 MB - Released: 2018-03-07 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ascend-smart-timer/id1349797731/reviews.md ## What is Ascend Smart Timer? Create and update lighting schedules in minutes with the Ascend™ Smart In-Wall Timer. It’s specially designed to help installers and homeowners save time and money. Our intuitive mobile app provides quick and easy access to a wide range of Ascend Smart In-Wall Timer functions, including ON/OFF, schedule updates, template selection and more! The Ascend In-Wall Timer makes it easy to create consistent 7-day home lighting schedules that boost energy efficiency while adding an extra layer of comfort to your home. From initial timer setup to simple tasks like turning off the lights, our mobile app ensures installers and homeowners are always in control. ## Key features - Create 7-day lighting schedules - Update schedules easily - ON/OFF controls - Template selection - Energy efficiency - Home comfort ## Recent user reviews (10 of 33) All indexed reviews: https://appshunter.io/ios/app/ascend-smart-timer/id1349797731/reviews.md ### 1/5 — App won’t even open anymore *2023-07-02* Not sure what else I can say, the app can’t even load on the new iOS versions. **Developer response:** Thank you for the feedback. We truly regret any inconvenience this has caused you. Our technical services team is available to assist and has requested that you call them to troubleshoot the issue over the phone. You can reach them at 815-675-7000, and their office hours are 8:30 a.m. to 4:30 p.m., Monday through Friday. We value your business. LG ### 2/5 — Difficult to connect WiFi *2023-06-17* Had this for 2 years. The most impossible unit to connect to WiFi. Loses connection. Rebooting the router used to fix it. No more. Frustrating. Grrr **Developer response:** Thank you for the feedback. We sincerely apologize for the inconvenience this has caused you. Our technical services has asked that you give them a call to troubleshoot the issue over the phone. You can reach them at 815-675-7000, office hours are 8:30 AM to 4:30 PM, M-F. (CLOSED on Thanksgiving) We appreciate you being a customer. LG ### 1/5 — Not working *2022-12-28, version 1.8.4* Not working on iPhone 14 pro max. The app force closes as soon as I open it ### 1/5 — App won’t load with IOS16.2 *2022-12-20, version 1.8.4* App crashes all the time and never loads. I understand that manufacturers that produce electro-mechanical hardware devices won’t have top notch developers but if you are in this space, do it properly or use a 3rd parity tool that is in this space. **Developer response:** tvmo - We apologize for the issue you're having with the Ascend Smart App. Please call our Technical Services Team at 815-675-7000. They will troubleshoot the issue with you over the phone. (office hours are 8:30 AM to 4:30 PM, Monday - Friday CST) Thank you for being a customer! LG ### 1/5 — WORST APP *2022-11-21, version 1.8.4* Absolutely the worst app for your lighting needs. Look elsewhere!!!! ### 1/5 — Worked great until my new iPhone *2022-11-19, version 1.8.4* Now it doesn’t even open up. What gives?? ### 1/5 — Instantly crashes now *2022-11-04, version 1.8.4* Now it’s a worthless app no longer works. Reinstalled did not solve issue. **Developer response:** Pdxsparky, Thank you for the feedback. We apologize for the app not working properly. Please call our Tech Support Team at 815-675-7000, and they will troubleshoot over the phone with you to resolve the issue. Their office hours are M-F from 8 AM to 4:30 PM, CST. LG ### 1/5 — Cannot open app *2022-10-14, version 1.8.4* Worked reasonably well at first. Now it crashes every time I try to open app. Pretty worthless right now. **Developer response:** We are sorry the ASCEND App isn't working for you any longer. Please contact our technical services team at 815-675-8000, they can troubleshoot with you over the phone, their office hours are M-F, 8 AM to 4:30 PM CST. Again, we apologize for any inconvenience this may have caused you. Thank you for being a customer. LG ### 1/5 — App no longer working *2022-09-27, version 1.8.4* The company has not updated the app therefore it no longer works to control the lighting. **Developer response:** Klima16, We apologize that the ASCEND App is not working for you. Please contact our Technical Services team to troubleshoot over the phone. You can reach them at: 815-675-7000, their office hours are M-F, 8AM to 4:30PM, CST. They are ready to assist you. Thank you for being a customer, we appreciate you and your feedback. LG ### 5/5 — Problems *2022-06-28, version 1.8.4* Love the app. It was working good on my iPhone 7 Plus but crashing on my iPhone 13. **Developer response:** We apologize for the inconvenience. Tech support suggested you uninstall, then reinstall the App. If you continue to have an issue with it crashing, please call our technical services team at 815-675-7000. Office hours are 8:30 AM to 4:30 PM, M-F. We appreciate you being a customer. Thank you! LG ## Frequently asked questions about Ascend Smart Timer ### What does the Ascend Smart Timer app do? The Ascend Smart Timer app allows you to create and update custom 7-day lighting schedules for your home. It provides intuitive control over your Ascend Smart In-Wall Timer, enabling you to set lights to turn on and off automatically. ### What are the key features of the app? Key features include the ability to create 7-day schedules, update them quickly, select pre-made templates, and directly control your lights with ON/OFF functions. The app is designed to enhance energy efficiency and home comfort. ### Is the Ascend Smart Timer app free to use? Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description. ### Who is the target audience for this app? This app is designed for both homeowners who want to easily manage their home lighting and installers who need an efficient tool for setting up and updating Ascend Smart In-Wall Timers. ### How does this app help save money? By enabling the creation of consistent 7-day lighting schedules, the app helps boost energy efficiency. This can lead to reduced electricity consumption and, consequently, lower energy bills for homeowners. ## Version history (last 5 releases) ### 1.8.4 — 2021-12-28 Maintenance release to improve performance and small bug fixes. ### 1.8.3 — 2021-07-21 This is a maintenance release containing bug fixes and performance improvements. It is recommended all users update to the latest version. ### 1.8.2 — 2021-05-16 This is a maintenance release containing required improvements to work with iOS version 14.5.1 or later. It is recommended all users update to the latest version. ### 1.8.1 — 2021-05-11 This is a maintenance release containing bug fixes and performance improvements. It is recommended all users update to the latest version. ### 1.8 — 2021-03-04 This is a maintenance release containing bug fixes and performance improvements. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*