# Ascent Credit Union — user reviews > 105 indexed App Store user reviews of Ascent Credit Union by Ascent Credit Union, rated 4.40/5 from 199 ratings. - Source: https://appshunter.io/ios/app/ascent-credit-union/id891073642/reviews - App overview in markdown: https://appshunter.io/ios/app/ascent-credit-union/id891073642.md - Rating breakdown: 5★ 141 · 4★ 30 · 3★ 11 · 2★ 8 · 1★ 9 ## What do users think of Ascent Credit Union? Overall sentiment: positive **Pros** - 👍 Easy to use - 👍 User-friendly interface - 👍 Streamlined and aesthetically pleasing - 👍 Convenient mobile banking - 👍 Great credit union with helpful staff - 🚀 Smooth and responsive app - 🚀 Customizable spending categories **Cons** - 🐛 Occasional login issues - 🐛 Inconsistent mobile deposit functionality - 🐛 Outdated app design in need of update - 🔋 Frequent device approval required - 🔋 Limited features compared to other banking apps **Commonly reported bugs** - Mobile deposit not working as expected - App freezes and crashes on older devices - Login issues with password recognition **Most requested features** - Add Touch ID/Face ID support - Improve mobile deposit process - Provide total account balance at a glance - Implement overnight account updates - Enhance mobile-to-mobile transfer functionality ## Newest reviews (19 of 105) ### 4/5 — Finn0331 *2025-08-27, version 6.0.51002* Great easy to use ### 4/5 — Ascent credit union review *2025-07-11, version 6.0.51002* I have enjoyed this credit union for a long time and especially since it’s name was changed. I especially like their attention to questionable charges. This has been a life saver many times. And while it’s annoying, it has been very helpful. Thank you ### 4/5 — Great App *2025-05-17, version 6.0.51002* App is very easy to setup and use. ### 4/5 — Easy to use *2025-04-15, version 6.0.51002* The format is very user friendly except when editing recurring transfers. I seem to get stuck at times. ### 4/5 — Good, but not great. *2025-04-10, version 6.0.51002* Functions are good, but why do I have to approve my device every other time I log into the app? Update, why does Assent only update during open hours. My other credit unions update overnight. Get with the times Assent.. ### 5/5 — Thanks *2025-04-10, version 6.0.51002* Great, simple and user friendly ### 5/5 — Works great *2025-04-10, version 6.0.51002* I haven’t had any issues with the app. It’s working great! ### 5/5 — Great app *2024-11-25, version 6.0.5908* Easy to use and easy to access anywhere ### 5/5 — Great tech *2024-11-07, version 6.0.5908* Seems easy to use. Transactions go GUI just and keeping up with current balances is easy. ### 5/5 — Ascent app *2024-10-06, version 6.0.5908* User friendly, old guy easy. With good support. ### 5/5 — Great Credit Union *2024-10-03* I really like the Credit Union, and all of the people I’ve worked with there. Easy to talk to, treat you like a person they value, and they’re always willing to help. Switched here from America First. ### 4/5 — Love this app *2024-09-26, version 6.0.5908* It is very easy to use and I can do most of what I need to with my account from my phone. I could probably do it all if my vision was a little better. ### 4/5 — Great App *2024-09-19, version 6.0.5908* App is very easy to setup and use. ### 5/5 — Loving this App.! *2024-09-18, version 6.0.5908* I really enjoy banking on my phone. I pay bills transfer money and a new feature i did a mobile deposit on the app. ### 5/5 — Beth *2024-09-08, version 6.0.5908* User friendly ### 5/5 — Convenient *2024-09-02, version 6.0.5908* I live out of state and the app helps me do all the activities I would do in person. The new and improved app is easier to use too. A great tool for a great institution. ### 5/5 — Love this App *2024-09-02, version 6.0.5908* Thank you guys!!! Best financial institution in the world!!! ### 4/5 — Love this app *2024-08-16* It is very easy to use and I can do most of what I need to with my account from my phone. I could probably do it all if my vision was a little better. ### 5/5 — Great app *2024-08-12, version 5.0.5905* This app works great for everything you need it doesn't have anything that doesn't work properly so it has been nice using the app for all of my financial needs! ## Most critical reviews (10 lowest-rated) ### 1/5 — bad app *2024-07-31, version 5.0.5905* annoying ash ### 1/5 — Rating app *2022-04-25, version 3.0.5713* I find it difficult to use this site. My passwords have to be changed often because the site never seems to recognize them. No mater how carefully I put them in. ### 1/5 — Mobile deposit doesn’t work *2019-10-27, version 2.0.5210* Disappointing app - I downloaded it primarily to deposit checks, but the feature is broken and reading other reviews it seems to be a long-standing problem. App tells me I need to use mobile deposit from the app, despite already being on the app. ### 1/5 — DOESNT WORK *2019-04-19, version 2.0.5210* Every time in turn on this app it pops up with a message that says “network connection error”. I have tried multiple times on WiFi and data. ### 1/5 — App doesn’t even work on iOS 11 *2018-06-28, version 2.0.5210* This app tells me it doesn’t work at all with iOS 11. And I can’t tell if it’s my phone or the website, but I’m unable to check my bank account through the internet browser on my phone. ### 1/5 — Poor update *2017-11-15, version 2.0.5210* App used to work fine. New update will not load after password entry. Clearly not ready for latest iOS update. 14 Nov 17 ### 1/5 — Crap app *2016-01-01, version 1.0.4048* This app is terrible, I've used a lot of horrible apps that crash and don't work right, this is another of them. Good bank, but who ever wrote this app should be fired. ### 1/5 — BAD! *2014-09-10, version 1.0.4025* I really don't like the update. I have to reset my password every time I log in. Not as user friendly as the old app. ### 1/5 — Unimpressed *2014-08-21, version 1.0.4025* 1. The previous app didn't have an update. I had to delete the old one and download the new one, lame. 2. When I registered as a new user with a password it still made me change my password, lame again. 3. Mobile deposits doesn't work. It just says loading and it does nothing, a bunch of mobile non sense if you ask me. WSCU FAILED on this. ### 2/5 — Could be better *2022-10-19, version 3.0.5724* I hate how this app kicks out and Face ID never works, it doesn’t flow, and is clunky. ## Most praised reviews (10 highest-rated) ### 5/5 — Rating app *2026-07-30, version 6.0.51002* I find it difficult to use this site. My passwords have to be changed often because the site never seems to recognize them. No mater how carefully I put them in. ### 5/5 — Bank financial *2026-04-24, version 6.0.51002* Best bank financial ### 5/5 — Professional and Accommodating *2025-05-14, version 6.0.51002* Everyone is very accommodating and professional. They do their best provide accurate information and wonderful service. ### 5/5 — The app is easy to decipher *2025-05-10, version 6.0.51002* Ease of switching and/or researching between different screens. I love this credit union! ### 5/5 — Great app! *2025-04-29, version 6.0.51002* Very streamlined, easy to use, and aesthetically pleasing. ### 5/5 — Easy Breezy *2025-04-27, version 6.0.51002* I enjoy the ease of use with the app. I might not use every function but what I use works. Thanks ### 5/5 — Great Credit Union *2025-04-20, version 6.0.51002* I really like the Credit Union, and all of the people I’ve worked with there. Easy to talk to, treat you like a person they value, and they’re always willing to help. Switched here from America First. ### 5/5 — Great app *2025-04-17, version 6.0.51002* Easy to use and easy to access anywhere ### 5/5 — Average App at Best *2025-04-15, version 6.0.51002* Older app, in need of update and upgrade. Unable to perform a mobile app deposit due to pop up: “to do online deposit, use mobile app”, which is exactly what I was using. WSCU, put some effort in your mobile app, make it better than average. As members, we expect better and deserve better. Thank you. ### 5/5 — Better than others’ apps *2025-04-14, version 6.0.51002* I really like the ability to customize spending categories and add short explanations. I also like being able to see the running balance for each transaction. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*