# Ascentis — user reviews

> 49 indexed App Store user reviews of Ascentis by Kronos Incorporated, rated 3.90/5 from 121 ratings.

- Source: https://appshunter.io/ios/app/ascentis/id1490661795/reviews
- App overview in markdown: https://appshunter.io/ios/app/ascentis/id1490661795.md
- Rating breakdown: 5★ 76 · 4★ 10 · 3★ 3 · 2★ 8 · 1★ 24

## What do users think of Ascentis?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use interface
- 👍 Access to information on the go
- 👍 Convenient for viewing paystubs
- 👍 Useful for requesting time off
- 👍 Good for managing personal information
- 👍 Notifications for important updates
- 👍 Quick access to HR activities
- 👍 Bluetooth beacon clocking
- 👍 User-friendly design
- 👍 Versatile HR app
- 👍 Makes HR activities easy
- 👍 Awesome way to get info in one place
- 👍 Easy to navigate
- 👍 Great product
- 👍 Makes life easier
- 👍 Intuitive and easy on the eyes
- 👍 Straightforward and easy to use
- 👍 Nice layout of pay information
- 👍 Easy to enter and approve time off
- 👍 All information at fingertips
- 👍 Simple and direct
- 👍 Check paystub on phone is awesome
- 👍 Access schedules and paychecks
- 👍 Leave management is easy
- 👍 Easy mobile manager
- 👍 Easy to clock in/out
- 👍 User friendly and easy to request PTO
- 👍 Makes life easier
- 👍 Works great, easy to use
- 👍 Easy to view paychecks, PTO and benefits
- 👍 Easy to approve PTO, view schedules, adjust time cards
- 👍 Notifications keep me on track
- 👍 Easy to request PTO and check pay stubs
- 👍 Love the notification when paycheck is available
- 👍 So easy to request PTO, check paystubs, and more
- 👍 Awesome way to get all my information in 1 place
- 👍 Love viewing my Paycheck
- 👍 Has the essentials and works as expected
- 👍 Upgrades make the app more functional
- 👍 Toggling between time and benefits is smooth
- 👍 Getting a notification the day before pay day is nice
- 👍 Super helpful
- 👍 Access everything I need from my phone
- 👍 Request PTO, view paycheck, access benefits
- 👍 Favorite feature: org can send notifications
- 👍 Very convenient
- 👍 Easy to use anywhere
- 👍 View timesheet, request time-off, check benefits, view check stubs
- 👍 Paystub notifications
- 👍 Very easy to navigate
- 👍 Very versatile HR app
- 👍 More than just verifying paycheck
- 👍 Request vacation, take training classes
- 👍 Access while moving
- 👍 Makes typical HR activities easy
- 👍 Recent refresh made it easier to use
- 👍 New look and feel
- 👍 Ease of use makes it stand out
- 👍 Great work
- 👍 Really cool app
- 👍 Ease of use of the UI
- 👍 Use for giving Kudos and check leaves
- 👍 Recommend it
- 👍 Very useful
- 👍 Navigation is very intuitive
- 👍 Excellent App
- 👍 Resources at your fingertips
- 👍 Managing personal information, time and attendance, payroll data easy
- 👍 User friendly design
- 👍 Continuously improving
- 👍 Definitely recommend
- 👍 Great app
- 👍 User friendly
- 👍 Easily access important information
- 👍 Manager: view employee records, approve PTO requests on the fly
- 👍 Employee: access paystubs, W-2s, benefit info, directory, request PTO, access training
- 👍 Ease of use
- 👍 Access personal information on the go
- 👍 Very nice

**Cons**

- 🐛 Clock in/out glitches
- 🐛 Cannot see pay tab
- 🐛 App crashes regularly
- 🐛 Pay button issue, kicks out of app
- 🐛 App never works on iPhones
- 🐛 Constantly uninstall/reinstall needed
- 🐛 Cutting hours inconsistently
- 🐛 Missing bottom row for pay
- 🐛 App does not contain features in description
- 🐛 Keeps crashing when clicking 'Pay'
- 🐛 App has so many issues and bugs, at times unusable
- 🐛 Doesn't remember login or allow Face ID/fingerprint
- 🐛 No way to see paystubs for some users
- 🐛 Unreliable for clocking in/out
- 🐛 GPS location not loading for tracking
- 🐛 Freezes and crashes all the time
- 🐛 Nothing functions properly
- 🐛 Unable to submit PTO
- 🐛 Unable to properly view pay stubs
- 🐛 App settings do not mirror web settings
- 🐛 ER health contribution memo codes not desired in pay summary
- 🐛 Time off balances section not working
- 🐛 Pay period summary section not working
- 🐛 Cannot view past pay stubs
- 🐛 Cannot view attachments
- 🐛 Tax withholding changes not allowed
- 🐛 Cannot request time off or view timesheet
- 🐛 Signs out immediately when multitasking
- 🐛 Registering device not needed
- 🐛 Benefits view not present
- 🐛 No admin functions work

**Commonly reported bugs**

- Clock in/out occasionally glitches
- Pay tab not accessible for some users
- App crashes regularly
- App crashes when clicking 'Pay'
- App kicks user out when hitting pay button
- App never works on iPhones
- App requires constant uninstall/reinstall
- App is inconsistent
- App is missing pay visibility features
- App does not contain features in description
- App has many issues and bugs, at times unusable
- App does not remember login or allow biometric authentication
- Some users cannot see paystubs
- App is unreliable for clocking in/out
- GPS location not loading for time tracking
- App freezes and crashes frequently
- Nothing functions properly
- Unable to submit PTO
- Unable to properly view pay stubs
- App settings do not mirror web settings
- Time off balances section not working
- Pay period summary section not working
- Cannot view past pay stubs
- Cannot view attachments
- Tax withholding changes not allowed
- Cannot request time off or view timesheet
- Signs out immediately when multitasking
- Benefits view not present
- No admin functions work

**Most requested features**

- Calendar should list number of requests for time off for a specific day
- Remember login or allow Face ID/fingerprint for authentication

## Newest reviews (14 of 49)

### 2/5 — Not worth it

*2025-01-07, version 24.50.01*

The clock in/out occasionally glitches. Everyone of my coworkers are able to see the “pay” tab, but I can not, I’ve re-installed the app many times and tried to update. Nothing works.

### 2/5 — Crash Worthy

*2024-11-25, version 24.09*

Ongoing problems as the AP regularly crashes. It works well unless I actually want to see my paycheck details.

### 2/5 — Not the best

*2023-02-21, version 22.12.0*

This app is cutting my hours 30min a day and it’s super inconsistent, I can’t even see my pay like the bottom row is missing

### 4/5 — Requesting time off

*2022-04-15*

When requesting time off It would
Be helpful if the calendar listed the number of requests for time off for a specific day.
The desktop version does this ,

### 2/5 — Issues

*2022-03-17, version 22.3.0*

App has so many issues and bugs that at times is unusable.

### 4/5 — Has the essentials!

*2022-01-12, version 21.12.0*

The app has the essentials and works as expected. Which is a lot better than most out in the field. However, it doesn’t remember my login (not even just username) or allow Face ID/fingerprint for authentication. Not sure if this is an administrator option or the app is not fully setup to do this. It didn’t impact my rating. The app has the essentials and overall works as expected.

### 4/5 — Ease of use

*2021-07-26, version 21.7.0*

Very easy to use and love that I can access my personal information on the go!

### 4/5 — Excellent App

*2021-07-23*

The upgrades make the app much more functional. Toggling between my time and benefits is smooth. Plus getting a notification the day before pay day is kinda nice.

### 5/5 — Really cool app

*2021-07-23, version 21.7.0*

I love viewing my Paycheck.

### 5/5 — Awesome!

*2021-07-23*

This provides an awesome way to get all of my information in 1 place and see my employees as well. I can approve, change and edit information all from the app!

### 5/5 — Access to everything I need

*2021-07-20*

As an employee it is so important to be able to have quick access to my paystub, request PTO, and view my benefit information from anywhere. I can do all of that and more with the Ascentis app and it is incredibly easy to navigate!

### 5/5 — So easy!

*2021-07-20*

I love that I can do everything I need right from the app. I request time off, review my paycheck, and even complete my training activities. Oh and I am loving the new UI!

### 5/5 — Look no further

*2021-07-15*

This app has it all. I could go on and on about the feasibility, and ease of use, but honestly most importantly having this app has made my life significantly easier. Finally an app that is user friendly and takes care of my every need. My coworkers and I all talk about how much better it is than past apps we’ve had to deal with using. Stop the search and get ascentis!!!

### 5/5 — Sales

*2021-07-15, version 21.7.0*

Love how I can my paycheck as soon as it comes in!

## Most critical reviews (10 lowest-rated)

### 1/5 — incredibly glitchy

*2024-12-11, version 24.09*

won’t let me clock out when needed- will always have a pop up that reads “successful” but i’ll log in on a computer and it’ll show the action was not completed. i hate that my job uses this

### 1/5 — Pay button issue

*2024-08-06, version 24.06*

Anyone else get kicked out of the app when they hit the pay button? It happens to me every time.

### 1/5 — App is pure garbage

*2023-07-14, version 23.6.0*

This app never works on iPhones! Never! Constantly have to uninstall and reinstall to get it to work once out of 100 times! Don’t waste your time tell your company to use another paperless company for payroll this app is trash!

### 1/5 — Issues

*2023-02-10, version 22.12.0*

App does not contain what features in the Discription.

### 1/5 — Keeps Crashing! Fix ASAP!

*2023-01-03, version 22.12.0*

The app crashes every time I click on “Pay” no matter where in the app I click on it when it tries to load that part it crashes.

### 1/5 — No way to see my paystubs

*2021-11-18, version 21.11.0*

I have no way to see my paystubs I see that some of my coworkers can see there paystubs and rate of pay as well as W2s my app doesn’t have the button or link for that so I have no way to see my paystubs 😡🤬😡

### 1/5 — UNRELIABLE

*2021-06-25*

I’m so tired of staring at this stupid app not loading when I’m trying to clock in. I often begin opening it 3 minutes ahead of time to give it time and still end up clocking in late. It’s not fair to have my time docked or my supervisor frustrated because there’s always an adjustment to be made because of its lack of reliability. I’ve tried with and without WiFi.

### 1/5 — One of the worst apps utilized for timekeeping.

*2021-05-25*

This app has so many problems when just simply trying to punch in/out for shifts. The main issue is that it NEVER loads your GPS location to allow for tracking but instead just continues to display the loading symbol indefinitely. I have had to delete and reinstall this app at least over 30 numerous times already just to try and attempt for it to work.

### 1/5 — Worst App for Field Employees

*2021-04-08, version 21.3.0*

The app won’t work. You have to delete it and re install to clock in. It freezes and crashes all the time. Totally a piece of trash!

### 1/5 — Nothing functions properly

*2020-11-10, version 20.11.0*

Nothing appears correctly on the app. Still unable to submit PTO almost a year after my company took on Ascentis. Unable to properly view pay stubs. The list is endless.

## Most praised reviews (10 highest-rated)

### 5/5 — So easy!

*2021-07-26*

I love this app. While it was easy enough to log into our ess page, I found I only did that while at work and from my computer. This app provides me with a quick and easy way to view my info, pay stubs, etc.

### 5/5 — Resources at your fingertips

*2021-07-26*

This app makes managing my personal information, time and attendance needs, payroll data and more so easy to use! The design is user friendly and continuously improving. Definitely recommend!

### 5/5 — Great app!

*2021-07-26*

The Ascentis app is very user friendly and I love that I am able to easily access important information when I need it. As a manager, I can view employee records and I receive notifications that allow me to review/approve PTO requests on the fly. As an employee, I can access my paystubs, W-2s, benefit information, company directory, request PTO and even access online training.

### 5/5 — Very nice

*2021-07-24, version 21.7.0*

I love the ease of use of the ui. 
Like to use it for giving Kudos and check leaves. 
I recommend it.

### 5/5 — Very useful

*2021-07-24, version 21.7.0*

I started playing with Ascentis app and looks pretty good. 
I’m glad that the navigation is very intuitive.

### 5/5 — Supergirl helpful

*2021-07-23*

I love that I’m able to access everything I need from my phone. I can request PTO, view my paycheck, and access my benefits whenever I need to. My favorite feature is that my org can send me notifications directly to my phone when there are important company updates so that I don’t have to check my email. Its been very convenient to have!

### 5/5 — Easy to use anywhere

*2021-07-23*

The Ascentis App allows me the ability to view my timesheet, request time-off, check my benefits and view my check stubs any time I need to.  I also receive paystub notifications.  Very easy to navigate.  Great product Ascentis!

### 5/5 — Very versatile HR app

*2021-07-23*

More than just verifying my paycheck, I can request vacation, and even take assigned training classes, including the video. I’m relocating, so having the luxury of accessing this while moving is awesome.

### 5/5 — Makes typical HR activities easy

*2021-07-23*

Ascentis app makes it easy to execute common HR activities, such as requesting time off, punching in and out, approving and reviewing pto requests, etc.

The recent refresh made it even easier to use

### 5/5 — New Look and Feel

*2021-07-23, version 21.7.0*

Love the new look and feel of the Ascentis App!
Ease of use makes it stand out against competitors. Great work!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
