# ASE Renewal App — user reviews > 92 indexed App Store user reviews of ASE Renewal App by NATIONAL INSTITUTE FOR AUTOMOTIVE SERVICE EXCELLENCE, rated 4.60/5 from 3,280 ratings. - Source: https://appshunter.io/ios/app/ase-renewal-app/id1170697503/reviews - App overview in markdown: https://appshunter.io/ios/app/ase-renewal-app/id1170697503.md - Rating breakdown: 5★ 2,690 · 4★ 247 · 3★ 127 · 2★ 50 · 1★ 166 ## What do users think of ASE Renewal App? Overall sentiment: neutral **Pros** - 🚀 Convenient for recertification - 👍 Helpful explanations for incorrect answers - 🚀 Ability to take tests anywhere - 👍 Challenging and effective learning - 🚀 Saves time compared to test centers **Cons** - 🐛 Crashes and freezes after updates - 👎 Overly specific and unrealistic questions - 👎 Difficulty viewing diagrams and charts - 🕰️ Long wait times for new questions - 👎 Questions not relevant to user's work **Commonly reported bugs** - Login issues and inability to reset password - Diagrams disappearing during questions - Blank screens when opening schematics **Most requested features** - Add more certification tests beyond A1-A8 - Ability to update payment info without losing progress - Zoom and pan functionality for diagrams - Countdown timer for questions - Two-year renewal option instead of one-year ## Newest reviews (10 of 92) ### 4/5 — Changing times *2025-06-16* I have been ASE certified for many years. Throughout my career more technicians were afraid to take test. I believe many left the industry because of poor compensation. Twenty years later new technicians don’t know basics and rely on OBD2 codes, replace a part and then screw the customer. “Now that we replaced the part we see something else and pay more money “ the culture has changed Young technicians today make as much as I do, but can’t diagnose basic simple things I think that APFC in my opinion because of the diversity and different types of vehicles they should take specialize into the manufacturers because taking these tests currently now on the application there’s things that are not even related to the car line which I work on. However, my basic background I can take model through the questions. The only issue I have is the on my phone. The font is so small. I cannot expand the diagrams to get a good look at the diagram to take and get a correct solution so I have to do second chance question. In a nutshell, I think that the ASC testing should be specific to a car line and the questions tailored to the specific car line. I believe this would help the technicians further and frankly generate more revenue if you all. **Developer response:** Thank you taking the time to leave your feedback. All of the illustrations within the app can be zoomed in on by first clicking on the illustration and then using the pinch and squeeze method to zoom in or out. Thank you for participating in the ASE Renewal App program. ### 2/5 — New update *2024-03-01, version 11.6* Just downloaded the new update and if you open the schematic you can’t close it out and can’t answer the question. It still shows a unanswered question but still says I answered it wrong. When I click on the unanswered question it just shows a blank screen. ### 3/5 — PDF *2023-05-09* The PDFs are way too small and difficult to see on a phone where app is meant to be used. Need to come up with better idea for diagrams and questions for use on a phone. In response to the answer I received. That’s just another thing we have to do along with figuring out what you are meaning when you don’t give all the information and details needed and answers are factually incorrect. Someone with real world experience needs to be involved in questions not just someone with book or computer knowledge. Questions are often to vague with not enough information and answers are simply wrong and explanation not plausible. **Developer response:** Thank you for the review. Documents and illustrations used in the ASE Renewal App program can be zoomed in by clicking of the document or illustration and then use the pinch and squeeze method to zoom in or out. ### 2/5 — Crashing *2023-05-08* After most recent update app is crashing upon opening, hard to recert when the app is not functioning…..questions are way to broad without enough information needs re-working. In response to the developer comments, I am an ASE recert technician, have an advanced level L1 recertification to which have scored above 85% on the original certification test along with the recert. Most recent proctored exams scored A1R 24/25 A6R 23/25 A7R 22/25 and A8R 25/25. In addition have owned/been running my own repair facility for 15+ years. So before you assume and make comments on what/whom your tests are designed for you may want to think about the clientele who is using your app. ### 3/5 — It works *2023-04-14* So you buy a year subscription to this app. After answering 8 months of questions correctly, you become recertified. If u miss questions, you have chances to retake what you missed… it’s fine and dandy to recert, however it’s only good for 1 year. They won’t tell you that by the time they send out your paper copy certificate, it’s after 12 months from when you originally subscribed. I passed all my tests at 8 months, then waited another 4 months for my subscription to end before I finally got my ASE certificate. **Developer response:** Thank you for your review of the ASE Renewal App program. This question and many others are covered in the Frequently Asked Questions page of the ASE Renewal App program website. Thank you for participating in the ASE Renewal App program. ### 1/5 — Dissatisfied *2023-02-28, version 8.103.10930* Hate that you have to wait soooo long for just one question! And to make it worst some questions are very ridiculous that make no sense. Anyway… that is all. ### 5/5 — Testing *2023-02-19, version 8.103.10930* Challenging and effective, makes you think and learn. Saves me valuable time. I think having questions often keeps us engaged and learning all year round. I can answer question anywhere anytime . ### 5/5 — Love everything ASE *2023-02-06, version 8.103.10761* Would it be cool to have an ASE convention in Vegas or Hawai’i every year? We could have vendors, classes and swap war stories. Maybe it could get big like SEMA! Until then, I love the ASE app. ### 5/5 — Good app *2023-01-27, version 8.103.10761* This is a great idea I wish ASE would also make it easier for us to take the certification test on the ones technicians haven’t gotten yet maybe by online zoom testing.also make it easier to get up to date on expired certifications like fast track it. Thank you ### 3/5 — Renewal *2023-01-20, version 8.103.10761* I’d have to say if this is a renewal program you should be able to renew by taking the questions for what you’re renewing or is expiring as quick as possible to renew as quick as possible for the company that you work for. So think it would be best to do it all at once not having to wait for the questions. ## Most critical reviews (10 lowest-rated) ### 1/5 — Update ? *2025-06-28, version 21.1* It says update the app, I click on the update, it takes me to the App Store. No update to click on. No typical app update starts. ( using latest Apple iOS ) please help. ### 1/5 — Glitchy. *2025-06-16, version 21.1* Sometimes it won’t let you back out when you open up a chart or wiring diagram and you lose access to the question. Clunky cheap interface. ### 1/5 — Doesn’t work *2025-04-15, version 21.1* Unable to login into account or reset password. Able to sign into ase online but not the app ### 1/5 — Don’t use this app *2024-05-16, version 11.6* If you use this app you are going to failed the test. I used this app for study toke the test on 5/16/2024 and nothing that was on the test was on this app. ### 1/5 — Worst app update ever *2023-11-10, version 10.1.11335* I received an email today to update my ASE app because of the notification service. As soon as I did, NOTHING in my certs would show. I was able to fix this by syncing data but it’s now 10pm and I received 8 NOTIFICATIONS THAT I HAVE NEW QUESTIONS. It used to be one, now it’s a spammy, disruptive 8. Good job guys. ### 1/5 — ASE renewal app *2023-06-24, version 8.103.10930* I got this app, thinking it would be convenient instead of rectifying. These questions are completely idiotic and have no relevant issues to anything. The real re cert questions are much better. From vibration frequencies to crazy specific manufacture, questions to experimental test questions. They are just all over the place. Would not recommend just recertify ### 1/5 — ase please help! *2023-06-14* great idea with 1 MAJOR FLAW. no way to update your payment info either in the app over the phone or by logging into your my ase account online until it’s too late. my card info was on file and set to auto renew but i needed to change my payment info due to credit card fraud and couldn’t. i even called ase and was told i had to let the subscription expire then i could upload new credit card info. that’s what i did. this caused me to lose all my progress in the app and all the unanswered questions that i was going to go through. i had multiple tests that i only had to answer 2 more questions to get my 1 year extension. i had almost 100 unanswered questions. all lost cause ase didn’t provide me a way to update my card info. THANKS FOR NOTHING ASE! **Developer response:** Please contact ASE Customer Service. We are more than happy to help you update your information. ### 1/5 — ASE is a joke *2023-03-30, version 8.103.10930* Most ASE questions are not geared towards a technician working in a Japanese car manufacturer dealership. ### 1/5 — Renewal app *2023-03-29, version 8.103.10930* Signed up in January, still haven’t been able to use it, called twice and got two different reasons. Still no resilt ### 1/5 — This is a mess *2023-03-03, version 8.103.10930* Just ask for a blank check. Asking questions that have no real world representation on cars that don’t exist. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice *2025-09-29* Good app. I love knowing why I got something wrong. It gives you an explanation of why you got it wrong. Sometimes it sites its sources so you can go read an article and see why you got it wrong. Now I’m learning not just taking a test. Please include L1, L2, L3 and G1 for us people in education. We are required to have them for accreditation. ### 5/5 — Love it *2025-07-15* As an ASE certified master tech, i enjoy keeping my certifications up to date with up to date questions and information. This app definitely helps me learn alot more with the videos and additional information if i get a question wrong. Very happy and grateful for the app. Very few questions are not real life scenarios but again, even if it is manufacture specific, it can encourage you to look up more information of that topic and BAM, now you know something you didnt even if u dont use it. **Developer response:** Thank you for the great rating! We are happy to hear you like the app and it is serving your needs very well. ### 5/5 — So much easier *2025-07-05* I’m grateful that this has been made available. With the nearest testing center nearly an hour away, the online maintenance of my certification has been a real time saver. There is better opportunity to learn as well, when explanations whine the answers are available for review. Thanks ASE for providing an alternative to paper testing at testing centers. **Developer response:** Thank you for the great rating! We are happy to hear you like the app and it is serving your needs very well. ### 5/5 — Easy and convenient *2025-07-05, version 21.1* Very easy way to renew my certs without having to drive an hour to the closest testing center! I wish they would add all the tests to it and not just A1-A8. ### 5/5 — Opportunity *2025-05-24, version 21.1* Good opportunity to stay up to date on certifications ### 5/5 — app is great *2024-11-14, version 21.0* Been using for a couple of years, it is wonderful. other than a few days unable to keep app open , been trouble free for years. Thank You ### 5/5 — ASE renewal app a great learning tool. *2023-09-07, version 8.103.10930* At first, I was skeptical about using this new app, but after eight months now I’m really starting to like it. It’s really easy fast way to renew your tests without having to drive to the test center in the rush-hour traffic. ### 5/5 — Great Option!! *2023-08-04, version 8.103.10930* The renewal app gives an extramarital level of connivence and the ability of a continuous certification. I highly recommend and encourage this option. ### 5/5 — Convenient to have on the device *2023-03-02* Very convenient to have this on the device unfortunately might have to download it onto my tablet because a lot of times when the test question has a wiring diagram, the wiring diagram will disappear and you have to just kind of guess on the question wish the update would have fix that problem and also I wish this had a two-year update renewal instead of only a one year.. **Developer response:** Thank you for the great review. Illustrations can be clicked on to zoom in and out using the pinch and squeeze technique. If you scroll up and down on your mobile device, you will be able to see the illustration as many times as needed. ### 5/5 — Great app *2023-02-24, version 8.103.10930* Great app. Love taking this with me every where I can bring my phone to take test questions or to study questions I got wrong. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*