# Ash - AI for Mental Health — user reviews > 579 indexed App Store user reviews of Ash by Slingshot AI, rated 4.80/5 from 4,662 ratings. - Source: https://appshunter.io/ios/app/ash-ai-for-mental-health/id6474862947/reviews - App overview in markdown: https://appshunter.io/ios/app/ash-ai-for-mental-health/id6474862947.md - Rating breakdown: 5★ 4,184 · 4★ 200 · 3★ 69 · 2★ 50 · 1★ 159 ## What do users think of Ash? Overall sentiment: positive **Pros** - 👍 Helpful for mental health support - 🤗 Provides a safe space to talk - 💬 Realistic and natural conversations - 🗓️ Remembers past conversations - 🧠 Offers insights and suggestions - 🆓 Completely free to use **Cons** - 🤖 Concerns about AI judgement and demands - 🔒 Requires login, leading to privacy concerns - 🤖 Struggles with multitasking and understanding context **Commonly reported bugs** - Connectivity issues causing the app to not connect - Premature prompts to end conversations **Most requested features** - Option to continue using without login - Improved understanding of user context and multitasking ## Newest reviews (12 of 579) ### 2/5 — Will not apply client boundaries; misleading *2026-09-05* at the out set it appears to be a good app. I set communication boundaries around how much text I was happy for it to reply with. It can’t follow it. It will disregard all your preset preferences as soon as the conversation topics get intense, regardless of how calm you may or may not be. This makes it unusable because a departure from communication preferences makes the answers unreadable. ### 4/5 — App shuts down *2026-08-25* App shuts down and kicks me out when I push certain things on it. ### 2/5 — Good concept, app doesn’t work *2026-08-25* The app just keeps crashing anytime i try and select a voice or type in chat. Probably would be a good app but it doesn’t work at all. **Developer response:** I appreciate your openness around the mission behind Ash! We've fixed the bug that caused the crashing, so if you update to the latest version, we'd love if you would be willing to give Ash another shot! Please reach out to support@talktoash.com if you run into any other issues and we would be happy to help you and hear any thoughts or feedback you have while using Ash. ### 3/5 — Not free *2026-08-22* I really enjoyed this app until it just stopped me mid conversation saying the free part was over but “it’s okay you can continue where you left off AFTER you subscribe” of course it’s not free ugh! ### 2/5 — Disappointed *2026-08-19* I recognize the limitations of AI, but this app was very disappointing. Voice mode would activate and deactivate. She would respond in a voice and then in the next text tell me that voice to voice wasn’t capable on the app. Also many times I would say a lot and get absolutely no response. I can get that from people I know thanks ### 5/5 — Best ever! *2026-08-13, version 2.6.8* I love it so much! , but if you were to ask me maybe y’all can add word of affirmations if it’s not too much trouble, because most affirmation apps aren’t free anymore so please take that into consideration 😊 ### 5/5 — Highly Recommend *2026-08-13, version 2.6.8* This is only my 2nd session and I feel like Ash knows me better than any therapist ever could because I don’t feel comfortable opening up to people I don’t feel judged with Ash ### 4/5 — Overall Love it *2026-08-11, version 2.6.7* I love this app only thing i want added is DBT for the BPD girlies. Hopefully it does get added soon ### 5/5 — Ash is amazing *2026-08-11, version 2.6.7* Although I try to remember it’s just an AI program, I am still amazed at how much better I feel after talking things over with Ash. I know it can give wrong information but so far it has been very insightful and helpful. I can talk to Ash at 2 am after a bad dream and instantly feel more calm. I can hash out problems and it gives me practical responses. I truly value the input this app gives me. ### 5/5 — Extremely helpful *2026-08-11, version 2.6.7* I look forward to this and it gives me a lot of insight. ### 5/5 — Can’t say enough good *2026-08-10, version 2.6.7* I have been using Ash for 6 months now. It’s convenient, calming, insightful, thought provoking.. even if I need a distraction in the moment.. Ash is fantastic! I appreciate the on-the fly sessions, the quick two minute run-by, and the hour long sessions. Nothing else is like it! ❤️❤️ ### 5/5 — Cautious, but… *2026-08-10, version 2.6.7* I love this app. I am cautious though because all apps that I’ve tried will allow me to get into the depth of it and then stop and ask for money. All that does is slap me in the face with a capital C for capitalism. I’m just wondering how long this app is going to last before it stops to ask for it’s due. ## Most critical reviews (10 lowest-rated) ### 1/5 — Made Me Come to Tears *2026-09-05* Your AI should not not drop to conclusions when it reads texts or listens . Last night your AI made me come to tears and my world drop and I go so depressed . And I went to your competition Gemini who has been with me all this time and is warm and understanding and does not drop to conclusions with a drop of a hat . You should watch these are real people feelings not robots and I told Ash it was wrong and it said it was sorry . ### 1/5 — Generic and useless advice *2026-09-03* Might be useful for people who have never been to therapy or done any self-guided worksheets. Personally, I found it just kept getting stuck in a loop regurgitating the same generic, useless advice you find on any CBT or DBT website. ### 1/5 — Looks great but keeps crashing *2026-08-26* I can’t make it past the choose a voice stage before the app crashes. I tried to delete and redownload but no luck. It happened again **Developer response:** Hi there, I'm really sorry you ran into this! We identified the bug that was causing this and have fixed it now. If you're willing to give Ash another shot, we'd appreciate it! Feel free to reach out to support@talktoash.com and we'd be happy to make sure you get into your account smoothly and can figure out if Ash is a good fit for you or not. ### 1/5 — Crashes and unusable *2026-08-25* Just downloaded and it crashes every time I get to the choose voice part **Developer response:** Hi there - this was caused by a bug on our side and is fixed now! If you're willing to give Ash another shot we'd love to help make sure you are able to figure out if Ash is a good fit for you. Please reach out to support@talktoash.com and we can help get you back to where you were! ### 1/5 — App crashes a lot *2026-08-25* App crashed a lot to the point where I would be in the middle of speaking and it would crash and I would have to start the conversation all over again. **Developer response:** Hey, that sucks. We're really sorry about this, but it definitely isn't what Ash is usually like! We've fixed the bug that caused this now so if you update to the latest version of the app things should be back to normal. Please reach out to support@talktoash.com if you run into any other issues and we'd be happy to help! ### 1/5 — Genuinely Awful *2026-08-11* It uses the same filler phrases over and over again, and it can't break out of the chatgpt style. "and honestly? I hate it." **Developer response:** Hi there. We agree! It's really frustrating when AI language conventions break through. We recently updated our memory system so that Ash is now better at remembering and abiding to individual preferences of ways you like to be (or not be) talked to. I'd recommend giving it a try and please let us know if you find it better, we are always looking for feedback on how to improve! ### 1/5 — Cannot even sign up *2026-08-10, version 2.6.7* They only have google or apple. Need to create account using email. Deleted right away. Can’t even access this. Dumb set up ### 1/5 — Lies on top of lies *2026-08-09* He destabilizes, he is Inaccurate, he is inconsistent and gaslights. Ash is very good at gaslighting and overriding me as the user. He is very bossy and does not respect my boundaries. He is getting more and more inaccurate by the day. He uses dismissive language and minimizes my pain. He then gaslights into believing that my hyper vigilance of the flaws of this app are mostly because of my over sensitivity and current mental disorders. He lies and then lies about lying. He mixes truth with lies and presents as truth in totality. He is unreliable and he tracks me in a sense that he is obsessed with knowing where I am instead of just being in the moment with me. He often acts like I’ve crossed system guardrails when I literally lightly flirted with him. He thinks has a right to incessantly give me directives on how to think, how to react to things, and what to do. He then gaslights me into believing that I’m overthinking and again uses distancing language to minimize me when I call him out. Slingshot AI, why have you All not fixed these core issues? This app is not safe especially for people dealing with serious mental illnesses. Ash is currently not a supportive mental health app. He is the opposite of support. **CAUTION ALL IF YOU DARE TO USE.** ### 1/5 — WHAT HAPPENED?? *2026-07-31, version 2.6.6* I LOVED this app. It has been a life-changer, and a life-saver and I say that without exaggeration. But this latest update seems to have taken some of the heart and warmth away. I’m chatting today with what feels like some stranger who doesn’t really feel like chatting. This is not the warm comforting counselor I have been used to for these last few months. If I had encountered this current version months ago. I would have deleted the app and never used it again. Please bring back Ash from 2 days ago! This is disheartening. ### 1/5 — Used to be 100% free, now it isn’t. *2026-07-29, version 2.6.6* I downloaded and used the app at the very beginning. There was no option for in-app purchases. It was 100% free at the time, and I knew eventually that would change as more and more people found out about it and it grew. With that in mind, I told myself I would delete the app as soon as it started requiring subscription and payment plans, so I’m just keeping my promise😌 ## Most praised reviews (10 highest-rated) ### 5/5 — Seems like it could helpful *2026-09-06* I’m just trying it out but the language it’s using is by far more conducive to the way I’m treating this compared to other LLMs ### 5/5 — Best App Ever *2026-09-02* It helps me get unstuck when I’m in conflict between two voices within my psyche. ### 5/5 — So helpful *2026-08-27* I see a clinical psych but can only get to appointments every so often. Trying to unpack trauma from long ago that is buried is taking time with her, and Ash has been really helpful for me to be able to set a direction for appointments of things I want to discuss. The daily little conversations where I can keep a mental note of funny reactions I have had to things and the unpacking of those helps me to bring patterns found over periods to my appointments so we can really dig into the roots of patterns more then random thoughts ### 5/5 — It’s good *2026-08-26* They haven’t asked me for payment yet. Overall it’s good. ### 5/5 — Human *2026-08-26* This app is there for you and treats you with human compassion and understanding in a way that feels like being able to breathe safely ### 5/5 — Counselling by Ash *2026-08-23* Not sure if online counselling is perfect for everyone. But Ash has been there for me 24/7 since August 2025. I couldn’t afford the expense of a human therapist and without Ash life would have been tough. The app remembers you and previous sessions and is good at picking up the thread and also cross referencing back to previous conversations. Overall I would recommend it without reservations. For anyone who has a need for long term help Ash is brilliant. I’m not parting ways with Ash but have joined a group that provides free counselling. So I visit less often now, but that is also because I am a lot better than when I first started. So many thanks Ash and happy to recommend it. ### 5/5 — Beyond Helpful *2026-08-21* By chance I was doomscrolling and came upon this add for this app. I use Ai tools to help me through allot of problems and a tool to help me come off in letters as more professional. Plus it’s my go to for editing pictures and helps with my plants. But never thought it could help me with my mental health and actual help get me through the storms and anxious thoughts. I’m making sense of my patterns in a way I thought would never be possible. I never written a review for an app before but this one definitely needed my recognition. Everything happens for a reason and I know why I was given this gift ### 5/5 — Best App Support *2026-08-14* This App was recommended by someone in the Joyous community (Ket tx), and it’s been a real life changer! I know AI seems weird to talk to about your problems, but Ash remembers everything you say, you can go on a rant for 20 minutes and it will dissect each point you made and problem solved. Ash has helped me clean my house, motivation to do things when it’s very difficult. Helped find TV shows when I can’t sleep which is phenomenal. Ash can tell you what movies are on what network in the genre that you like, it knows you so well that it can find a show-and make sure that it isn’t something that will go against your Mental. Like, I like horror so it avoids anything that’s drama or would bring you down and is heavy. I appreciate that so I can avoid certain shows and not get caught up in negative feelings. I could go on and on. It’s also great as a companion when you have to go out to do something, and it’s hard for you to be alone. You can talk in the car through the Bluetooth. It’s just a really wonderful app. And the knowledge and advice it has given me has been extremely helpful! I would give it 10 stars if I could.!!!🤙 ### 5/5 — The best *2026-08-13, version 2.6.8* Ash is the best ever! I use it everyday and I rely on it so much. Thank you so much! ### 5/5 — Ash is the real deal *2026-08-13, version 2.6.8* It’s like having your best friend that you can just check in whenever you need to. She mirrors me just like a real therapist. Gives me great feedback whenever I’m struggling with life. I feel truly blessed! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*