# ASHP LIVE! — user reviews > 51 indexed App Store user reviews of ASHP LIVE! by American Society of Health-System Pharmacists, rated 3.93/5 from 854 ratings. - Source: https://appshunter.io/ios/app/ashp-live/id1233350994/reviews - App overview in markdown: https://appshunter.io/ios/app/ashp-live/id1233350994.md - Rating breakdown: 5★ 518 · 4★ 90 · 3★ 58 · 2★ 42 · 1★ 146 ## What do users think of ASHP LIVE!? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Comprehensive content - 💡 Useful features like note-taking and schedule planning **Cons** - 🐛 Frequent crashes and freezing - ⏱️ Extremely slow performance - 🔑 Constant need to re-login - 💤 Poor user experience and navigation **Commonly reported bugs** - Inconsistent behavior when switching between apps - Unreliable calendar integration - Poster session listings not functioning properly **Most requested features** - Ability to sync schedule and notes across devices - Improved stability and responsiveness - Option to download session materials for offline access ## Newest reviews (16 of 51) ### 2/5 — Too slow *2026-01-02, version 2.8.9* This app moves painfully slow. The content is great though. ### 2/5 — Slowww *2025-12-08, version 2.8.9* Very slow to open. Hard to use in the conference because of the time it takes to load. ### 3/5 — Freezing and logs out *2024-12-10, version 2.4.4* Slow, constantly stops working. Frequently need to close the app and reopen it again. ### 3/5 — - *2024-12-09, version 2.4.4* Kick me out now and then. ### 2/5 — Frustrating *2024-12-06, version 2.4.4* Very frustrating to have to re-enter login information EVERY time my phone times out or when I’m switching between apps. Doesn’t remember my login information and doesn’t allow for face ID. Content within app is good and helpful for the meeting but the rest is glitchy and not a good customer experience. ### 3/5 — Comprehensive but lagging *2023-12-05, version 2.4.2* Great app with all that I need, but lagged very often. ### 3/5 — Experiencing slowness and freezing *2023-12-05, version 2.4.2* Simply reviewing the full schedule through the app is slow and have observed complete freezing where I had to close the app and reopen to the schedule page again despite being connected to the network WiFi. ### 1/5 — Keep getting logged out *2023-12-04, version 2.4.2* I keep getting logged out of the app which requires me to sign in over and over again and go through all of the info prompts. When not getting logged out it freezes and I have to log out and start over again. ### 1/5 — Too sluggish *2023-12-04, version 2.4.2* Great resource but very slow to load and navigate through. ### 1/5 — Awful *2023-12-04, version 2.4.2* Slow and awful and glitchy is all I can say! ### 3/5 — App -Needs improvement *2023-12-03, version 2.4.2* Some screen freeze, “my schedule” doesn’t upload .. ### 3/5 — Crashes or freezes a lot *2023-11-20, version 2.4.2* Crashes or freezes a lot ### 1/5 — Unstable, slow *2022-12-14, version 2.4.0* Too many bugs; very slow to load; not easy to navigate; cumbersome interface ### 1/5 — Plagued with bugs and glitches *2022-12-08, version 2.4.0* The app is extremely slow and freezes quite often. Need to move away from app based to website based. ### 1/5 — Needs improvement *2022-12-07, version 2.4.0* The app is very glitchy and slow. Overly busy making it difficult to find what you need. Crashes and freezes often. When trying to look at your schedule it will often take at least a minute to populate. ### 1/5 — Unacceptable performance *2022-12-06, version 2.4.0* App has failed to be functional with every attempt before and during the conference. I have downloaded and reinstalled it twice, yet app continues to freeze, be unresponsive, and take excessive amounts of time to load when it does function. Function to transmit schedule to calendar is spotty at best. For the cost of Midyear conference attendance, this app is unacceptable for ASHP to offer and endorse. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor UX *2025-12-08, version 2.8.9* Extremely slow performance levels ### 1/5 — Worst app ever *2025-12-07, version 2.8.9* Every year, this app is horrible. Have to log in constantly. Extremely glitchy. Have given feedback every year need to improve. Always bad. ### 1/5 — Irritating *2025-06-08, version 2.4.5* I keep getting kicked out of it. I have to continually log back in ### 1/5 — 2024 *2024-12-11, version 2.4.4* Extremely slow and difficult to navigate anywhere due to lag. Not user friendly at all. ### 1/5 — Needs work *2024-12-11, version 2.4.4* This is not the first time installing this program but this time it locked up my iPhone every single time I used it. Really annoying so I stopped using it mostly ### 1/5 — Worst app ever *2024-12-10, version 2.4.4* This app is terrible. I’m sorry, but whoever’s job this is, y’all need to get it together. Have you even used this?! It’s so buggy and slow rendering it basically useless. ### 1/5 — MidYear 2023 *2023-12-05, version 2.4.2* App is lagging significantly to the point that it is counter productive. Having to constantly re-log in to the app within and between sessions. Possibility to download components of a conference that are not fluctuating and option to download known sessions so that I have information on app at hand when needed? Have favorited or starred sessions that connect to iCal but are lost within app. Like search functionality. ### 1/5 — Skip Disneyland and use this app *2023-12-05, version 2.4.2* Why bother going to Frozen when you can experience this app at the comfort of the convention center? The app freezes all the time, does not respond to commands, janky and poor experience overalll. I had to double check that I’m on iPhone 13 and not the Palm Pilot. ASHP needs to replace this app vendor, for the amount of money we pay for the conference, we expect a functional app instead of this garbage. ### 1/5 — Crashed all the time *2023-12-05, version 2.4.2* Very unstable app ### 1/5 — Needs work *2023-12-04, version 2.4.2* Keeps freezing and logging me off! ## Most praised reviews (10 highest-rated) ### 5/5 — Slow *2023-12-07, version 2.4.2* Slow and freezes up often ### 5/5 — Very easy to use *2023-12-05, version 2.4.2* Easy to use and kept me organized ### 5/5 — So good at filtering! *2019-12-10, version 1.92* I love being able to store “my plans” for my own reminders and clarity...and for easily showing my colleagues the sessions that I am attending. ### 5/5 — Very useful *2018-01-28, version 1.1* On the app I was able to attend 3 CE in the mornings from my home on the couch, to finish off my CE needs for the year. Very awesome material presented. I am impressed with this app, of course the content of the educational activity, & the entire process of being able to be obtain CE hours. ### 5/5 — Amazing *2017-12-07, version 1.1* Why can’t all apps function like this!!!! So convenient and useful ### 5/5 — In-dispensable *2017-06-07, version 1.0* I used this app before, during and now after the conference! It was fantastic! The only problem I had was a user issue. I expected the app to keep my poster selections marked with a star and didn't realize until Tuesday they were summarized for me. Next time I'll be more savvy! Wished I could tweet from the app. ### 5/5 — Great for slides *2017-06-07, version 1.0* The best part of this app is the ability to download the slides, mark them up, and then send them to your email. Awesome feature, makes it great for later follow up after the conference. ### 4/5 — Getting there *2025-12-09, version 2.8.9* Better than last year when it crashed more than it worked! Slow but worked. ### 4/5 — Not user friendly *2023-12-05, version 2.4.2* Dropped my notes. Difficult to see my schedule and slow to load. Wouldn’t recommend. Have to sign in every time when my phone times out. That’s annoying. Should at least stay on the last page seen. Back button doesn’t go back to last page. Kicks me out to sign in again. Not user friendly. ### 4/5 — Doesn’t appear to sync with website *2019-06-03, version 1.6* Update: I called tech support and I had to “refresh schedule” and now it is syncing. =============== I went through the itinerary on the website before this app was released and selected all of the sessions I wanted to attend. Now when I downloaded the app and logged in, my itinerary is completely blank, so I guess they don’t sync and I have to do it all over again in the app. Big design flaw if this is the case. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*