# Asia Miles — user reviews > 102 indexed App Store user reviews of Asia Miles by Asia Miles Limited, rated 4.50/5 from 112 ratings. - Source: https://appshunter.io/ios/app/asia-miles/id406138803/reviews - App overview in markdown: https://appshunter.io/ios/app/asia-miles/id406138803.md - Rating breakdown: 5★ 90 · 4★ 7 · 3★ 1 · 2★ 4 · 1★ 10 ## What do users think of Asia Miles? Overall sentiment: negative **Pros** - 👍 User friendly - 👍 Easy to use - 👍 Comprehensive - 👍 More convenient - 👍 Good service - 👍 Love Asia Miles - 👍 Fun and challenging - 👍 Great apps - 👍 Simple and easy to use - 👍 Neat interface - 👍 Easy to navigate **Cons** - 🐛 Flight delays and cancellations - 🐛 Poor design - 🐛 Errors everywhere - 🐛 Wrong name duplication - 🐛 Horrible customer service - 🐛 App hangs - 🐛 Annoying - 🐛 Daily goals activities gone - 🐛 No 'Wellness journey' section - 🐛 Cannot synchronize data - 🐛 Insanely slow - 🐛 Primitive app - 🐛 Password issues - 🐛 Cannot update wellness data - 🐛 Hard to use - 🐛 Difficult to look up reward flights - 🐛 Constantly hangs - 🐛 iPad cannot rotate - 🐛 Requires re-login - 🐛 Stuck on loading screen - 🐛 Default location always Hong Kong - 🐛 Garbage app - 🐛 Frequently hang - 🐛 Frustrating submission process - 🐛 Wellness journey section never loads - 🐛 Keyboard obstructs text entry - 🐛 Unusable design - 🐛 App crashes - 🐛 Abysmal - 🐛 Unable to log in - 🐛 Cannot put card into Apple Wallet - 🐛 Poorly designed app - 🐛 Makes you re-login - 🐛 Sends you to webpage - 🐛 Totally rubbish - 🐛 Password reset cumbersome - 🐛 Buggy app - 🐛 Continual error messages - 🐛 Worst app ever - 🐛 Hard sell - 🐛 Spam and badger - 🐛 Crashes on iPhone X - 🐛 Crashes on launch - 🐛 Not compatible with Keepass - 🐛 Not practical without copy paste - 🐛 Difficult to logout - 🐛 Need to re-enter member number - 🐛 Awful functionality - 🐛 Still no Touch ID - 🐛 No Passbook - 🐛 Long numeric ID - 🐛 Cannot login - 🐛 Broken - 🐛 Security so strict - 🐛 Impossible to remember password - 🐛 Crashed while logging in - 🐛 Crashes on start - 🐛 Crashes when check balance - 🐛 Not stable - 🐛 Not functional - 🐛 App hangs on Settings - 🐛 Freezes on Settings - 🐛 Very bad quality - 🐛 Slow, freezes - 🐛 Near useless - 🐛 Stupid app - 🐛 Very basic app - 🐛 Missing core functionality - 🐛 Embarrassingly Bad - 🐛 Lazy effort **Commonly reported bugs** - Flight delays and cancellations - Poor design and errors - Name duplication - Customer support issues - App hangs frequently - Daily goals activities are missing - Wellness journey section is missing - Data synchronization issues - Password entry problems - Wellness data cannot be updated - Reward flight search is difficult - App constantly hangs - iPad cannot rotate - Requires frequent re-login - Stuck on loading screen - Default location is always Hong Kong - Wellness journey section does not load - Keyboard obstructs text entry during login/registration - App crashes during various operations (e.g., closing fare class selection, claiming missing miles) - App crashes on iPhone X - App crashes on launch - App crashes when trying to log in - App crashes when checking balance - App hangs when tapping Settings - App is not stable - App is not functional - Cannot put card into Apple Wallet - Login process is broken - Password reset is cumbersome - App is buggy with continual error messages - App crashes on start - App crashes during login - App crashes on iOS 9 **Most requested features** - Add other options for exercising instead of Yoga - Manage multiple accounts in one app - Improve award flight search process - Support for Apple Wallet with balance display and automatic selection - Dark mode - Advanced analytics dashboard - Fix iPad landscape mode - Add dropdown option for location selection - Allow copy-paste for password field - Relax password requirements - Bring back 4-digit PIN - Support Passbook - Check mileage balance - Display account information (balance, recent statement) - Track bookings, upgrades/waitlists - Add Touch ID support - Add Passbook support - Add Wallet support - Improve login process - Allow users to check their balance - Add basic functionality to check mileage balance - Display account information (balance, recent statement) ## Newest reviews (15 of 102) ### 4/5 — Ms *2026-07-29, version 12.1.0* Very friendly to use ### 4/5 — Nice *2026-04-10, version 11.14.0* Nice ### 5/5 — Dr. *2026-04-03, version 11.13.0* Ma ### 5/5 — Good *2026-04-03, version 11.13.0* Good ### 5/5 — User friendly *2026-04-01, version 11.13.0* Easy to use ### 5/5 — Love Asia Miles *2026-03-22, version 11.13.0* The programme is the best so far, love it. ### 5/5 — Miss *2026-01-30, version 11.11.0* Nice ### 5/5 — Best!!!! *2026-01-13, version 11.11.0* Best!!!! ### 5/5 — 界面的更加美化了 *2026-01-13, version 11.11.0* 页面上的按钮也变好看了 ### 2/5 — MY *2025-09-19, version 11.6.0* App hangs couple of times a day, very annoying. ### 2/5 — List of Daily Goals Activities *2025-05-23, version 11.3.2* After being forced to create the passkey, the daily goals activities are now gone, can’t find it under Earn anymore. Please fix ### 2/5 — No “Wellness journey” section *2025-01-31, version 11.0.0* How come it’s just me who doesn’t have “wellness journey” section for alternative miles-earning methods? ### 5/5 — Fun and challenging *2024-10-25, version 10.13.0* It’s a fun and challenging thing to do. It keeps reminding me of good healthy habits of drinking water and getting enough sleep and more…But Yoga is something I don’t enjoy doing. Hope there are other options of exercising instead of Yoga. ### 4/5 — Simple and easy to use *2024-06-17, version 10.12.0* Simple and easy to use ### 5/5 — Easy *2024-06-16, version 10.12.0* Good ## Most critical reviews (10 lowest-rated) ### 1/5 — 航班 *2026-04-04, version 11.13.0* 遇到很多次飛行延遲和取消，體驗很差 ### 1/5 — Poor app *2026-03-04, version 11.12.0* Poor design and errors could be prompted everywhere. Cathay is no longer Cathay. Waste my time. ### 1/5 — Wrong name *2026-02-01, version 11.11.0* Name is duplicated e.g. John John. Requested a change but nothing has been done yet. Will remove review once they get my name right. Update: customer support closed ticket without changing my name after 2 weeks. horrible customer service. ### 1/5 — Wrong name *2026-01-15, version 11.11.0* Name is duplicated e.g. John John. Requested a change but nothing has been done yet. Will remove review once they get my name right. ### 1/5 — Cannot synchronise the data *2024-12-09, version 10.13.0* Even manually. ### 1/5 — Always say password is wrong! *2024-04-07, version 10.10.0* Password set a lot of problems sometimes say No A No number or whatelse ### 1/5 — App is so hard to use *2023-09-27, version 10.8.2* This app is for travel and it’s so hard to look up reward flights. Please fix this. ### 1/5 — Terrible app *2023-05-08, version 10.7.0* Constantly hangs you don’t know if you’ve booked a flight or not. Cmon you can do better than using a web portal through your app. ### 1/5 — iPad 无法横屏 *2022-11-03, version 10.3.0* 差评，iPad无法横屏，多次反馈也未改进！ ### 1/5 — 爛爆 *2022-10-17, version 10.2.1* 每次進去都要重新登入，不然就是卡在進入畫面。預設地點永遠在香港，選地點時還只能全選刪除，沒有下拉式選項，浪費時間。 ## Most praised reviews (10 highest-rated) ### 5/5 — Asia Miles *2026-07-31, version 12.1.1* Nice ### 5/5 — Great *2026-05-29, version 11.15.0* users friendly ### 5/5 — Dd *2026-05-23, version 11.15.0* Good ### 5/5 — Good *2026-05-13, version 11.14.0* Good ### 5/5 — 特别好 *2026-05-09, version 11.14.0* 我非常喜欢这个app 带给了我很多的方便 ### 5/5 — Mr *2026-04-26, version 11.14.0* Very good service ### 5/5 — Easy apps *2026-04-16, version 11.14.0* Very comprehensive but easy to use ### 5/5 — Melody *2026-04-13, version 11.13.0* Good ### 5/5 — nice app *2026-04-13, version 11.13.0* more convenient ### 5/5 — Good app *2026-04-03, version 11.13.0* Easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*