# ASICS Runkeeper—Run Tracker — user reviews > 2,999 indexed App Store user reviews of ASICS Runkeeper by ASICS Runner App, Inc., rated 4.80/5 from 377,917 ratings. - Source: https://appshunter.io/ios/app/asics-runkeeperrun-tracker/id300235330/reviews - App overview in markdown: https://appshunter.io/ios/app/asics-runkeeperrun-tracker/id300235330.md - Rating breakdown: 5★ 327,532 · 4★ 42,363 · 3★ 3,543 · 2★ 1,329 · 1★ 3,150 ## What do users think of ASICS Runkeeper? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Motivating and helpful - 🚀 Accurate tracking - 👍 Great for beginners - 👍 Customizable features - 👍 Reliable app - 👍 Comprehensive data - 👍 Useful for various activities **Cons** - 🐛 GPS issues and inaccuracies - 🐛 Syncing problems between devices - 🐛 Frequent crashes and bugs - 🔋 High battery consumption - 👎 Subscription model limits free features - 👎 Unreliable Apple Watch integration **Commonly reported bugs** - Workouts not recording properly - Inconsistent distance and pace tracking - Syncing issues between phone and watch - Unexpected app crashes and freezes **Most requested features** - Add treadmill/indoor tracking option - Improve training plan customization - Enhance Apple Watch app functionality - Provide more detailed analytics and insights - Allow pausing/resuming of workouts - Improve audio cue/voice feedback ## Newest reviews (13 of 2,999) ### 4/5 — Great free version *2026-08-24, version 16.30* Great free version of app. Have not tried the pay app. Only issue is heart rate sync with Apple Watch is intermittent. Otherwise nice app! ### 3/5 — Pausing *2026-08-23, version 16.30* Pauses even when im still moving ### 4/5 — Love it! *2026-08-18, version 16.30* Covers all the bases, easy to use! However, when I go to the subject line to Wright in who I went walking with, and I hit the space button it clears out ie ” Tuesday morning” I would like to be able to add to that and not delete it. How do I do that? ### 4/5 — Help *2026-08-16, version 16.29* How can I change my email preference ### 5/5 — Yes *2026-08-15, version 16.29* Reciewmhnhmmm ### 5/5 — Go to app *2026-08-15, version 16.29* Using this since lockdown. Can’t do a run without it. Basic package gives me everything I need as a 55+ slow runner ### 5/5 — Walk *2026-08-14, version 16.29* Love this app ### 5/5 — Runkeeper *2026-08-13, version 16.29* I love Runkeeper ### 3/5 — Mixed reviews *2026-08-12, version 16.29* Great for tracking activities. Have experienced 4 years of the same issue - not able to be solved - to switch off ‘weigh in’ reminders that run back to 2022. ### 5/5 — My favorite running App *2026-08-12, version 16.29* Been using ASICS for over 5 years and I love that it’s free, I can see my past workouts and track my progress. The data chart is super friendly to use. I just tried customizing my workout for interval training and it was the perfect guide. I like the different voices you can change between to find what motivates you. For social it’s not as great as other apps like Strava but for real runners that want the best data, user friendly way to see it, I think asics is the best. ### 5/5 — Handy app useful for running *2026-08-12, version 16.29* Used this app to track for a 10 miler, short runs and sprints. Built with helpful reminders of your accomplishments and pace. Never felt a need to try strava bc this app covered what I needed straight out of the box! ### 5/5 — Can’t get enough *2026-08-11, version 16.29* Love it here ### 4/5 — Great App * *2026-08-11, version 16.29* Except for the occasional time when it glitches and it doesn’t register the whole exercise event or any of it. ## Most critical reviews (10 lowest-rated) ### 1/5 — IT support? lol, no *2026-08-24, version 16.29* I’ve been a Runkeeper customer for 10 years. Recently, upon trying to log back in, I received a JavaScript error “undefined is not an object.” I use the feedback button to contact the app developer, which promised they would reach out to me “right away.” over the course of multiple messages, I received one reply, suggesting I clear the cache, delete and reinstall. I did this multiple times, even changed the browser, and still receive the same error message. I’ve now informed them multiple times that their “fix” didn’t work - no help. I am still able to log onto the desktop version, so this is an app issue. Support from the developer has been really disappointing. Update: now nearing two weeks that I’ve been unable to use the app. ### 1/5 — Constant Sync Issues *2026-08-23, version 16.30* The sync between Garmin and Runkeeper just stops working all the time with no warning and no way to it fix, other than manually uploading. Fix your integration. This app is useless as it currently is. ### 1/5 — Pauses on runs *2026-08-18, version 16.29* I’ve experienced multiple times that I ran a mile only to open Run Keeper and find it was paused the entire time. There needs to be greater friction when pausing the app. It seems that looking at the pause button is enough pressure for the app to decide to pause on the run. ### 1/5 — Unable to log in *2026-08-15, version 16.29* I had to purchase a new phone & installed Runkeeper on the new device. It will not allow me to log into my account. It tries to force me to create a new account. I click “sig in” but it defaults to creating a new account. I’ve had Runkeeper for years. I want to keep my old account & maintain my current activity streak. ### 1/5 — IT support? lol, no *2026-08-14, version 16.29* I’ve been a Runkeeper customer for 10 years. Recently, upon trying to log back in, I received a JavaScript error “undefined is not an object.” I use the feedback button to contact the app developer, which promised they would reach out to me “right away.” over the course of multiple messages, I received one reply, suggesting I clear the cache, delete and reinstall. I did this multiple times, even changed the browser, and still receive the same error message. I’ve now informed them multiple times that their “fix” didn’t work - no help. I am still able to log onto the desktop version, so this is an app issue. Support from the developer has been really disappointing. ### 1/5 — App does not work *2026-08-14, version 16.29* This app has a bug and only sometimes works - I have to restart my phone before every run or it doesn’t track time or distance!!!! So frustrating. ### 1/5 — Meh… *2026-08-12, version 16.29* UPDATE: now it is giving me incorrect splits in the app, not just the audio. I will be using a different app. This is not worth the time or money. —— It does what’s needed, but not great. My biggest pet peeve is that about a quarter of the time, the audio setting tells me my current split is something bizarre like 100+ hours a mile. It’s recording the data correctly, but the audio while I’m running is saying it takes me five days for a mile. Huh? ### 1/5 — GPS poor *2026-08-02, version 16.28* The gps location doesn’t always work ### 1/5 — Premium app *2026-08-01, version 16.28* I love the app … but For more than 5 years using this app keep loyalty versus other option NEVER I saw again a promo to get the Premium …. Take care more for loyalty users ### 1/5 — She *2026-07-31, version 16.28* It’s a 9+ age app and I’m 12 so I put my date of birth in and it said I was to young Bruh I can access the app now BROOOOOOO! ## Most praised reviews (10 highest-rated) ### 5/5 — My go to app *2026-08-25, version 16.30* Trusted sidekick ### 5/5 — Excellent Tracker *2026-08-22, version 16.30* This App is amazing! Even without reception it can track your progress except when phone is deadbattery(just link it with your watch prior then everything should be fine!). ### 5/5 — Great! *2026-08-22, version 16.30* Great! ### 5/5 — The worst of Runkeeper *2026-08-21, version 16.29* You guys keep changing the app. Where things are kept…… Old folks don’t like change. Your app changed me from a walker to a runner. Every day I have to change me to a walker. Type of exercise is not listed or is not where I used to fine it. When you’re 80 you don’t like change. ### 5/5 — Love it! *2026-08-19, version 16.30* I put it on and head out for a run. It works great and helps me keep my exercise goals! ### 5/5 — Walking app *2026-08-17, version 16.29* Love it !!!! Except for the fact that it doesn’t sometimes log my walk !!!!!🤬have to always check it to make sure it’s still on!!! ### 5/5 — Great product *2026-08-17, version 16.29* Everything you need, nothing you don’t, at the right price. ### 5/5 — Awesome App *2026-08-17, version 16.29* Superb tracking tool ### 5/5 — Great app! *2026-08-17, version 16.29* This app does what I need. Just started my workout schedule, and Runkeeper-Runtracker give the information I need! Thanks ### 5/5 — Great app *2026-08-16, version 16.29* I love this app. I use it on all my runs. It perfect for the beginner to the marathoner.., --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*