# asista

> Mobile access for customers and agents to a service for ticket management and knowledge base. (iPhone/iPad app by ASISTA SOFTWARE SOLUTIONS PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/asista/id1446551211 (this page in markdown: same URL + `.md`)
- Developer: [ASISTA SOFTWARE SOLUTIONS PRIVATE LIMITED](https://appshunter.io/developer/1575220610)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 81 MB
- Languages: English
- Released: 2019-01-26
- Data updated: 2026-07-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/asista/id1446551211/reviews.md

## What is asista?

Asista app helps your customers and agents use the asista service on mobile.

At asista, we constantly endeavour to enhance User Experience, and as a step forward in this endeavour we are happy to launch our iOS app for asista. From now your agents will be able to use asista on the move through their iOS mobile without the hassle of waiting to get access to a PC to manage their tickets.

Some of the iOS App features include:

- Create tickets
- Dashboard providing a quick view of tickets for agents and supervisors
- Update Ticket State
- Add comments to ticket
- Forward ticket to agent/team
- View Knowledge Base Articles
- Push Notification
- Support for multiple accounts

## Key features

- Create tickets
- Ticket dashboard
- Update ticket status
- Add comments
- Forward tickets
- View knowledge base
- Push notifications

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/asista/id1446551211/reviews.md

### 5/5 — New update with Tenant Switching feature

*2020-05-01, version 2.4*

Same App can be used for accessing multiple tenant accounts with this excellent switching feature.

### 5/5 — Great app

*2019-10-24, version 2.0*

Thanks for the agent app of Asista. It’s wonderful 👍

### 5/5 — Eagerly waiting for agent app

*2019-02-08, version 1.1*

Thanks for the wonderful app. Now i can able to see my tickets from everywhere. Eagerly waiting for agent version of asista

### 5/5 — Good Application

*2019-02-08, version 1.1*

The app is user friendly and responds very well.

## Frequently asked questions about asista

### What can I do with asista on my iPhone or iPad?

With asista on your iOS device, you can create tickets, view a dashboard of your tickets, update ticket states, add comments, forward tickets to agents or teams, and access knowledge base articles. You will also receive push notifications for updates.

### Is asista free to use?

Yes, asista is available for free on the App Store. There are no charges to download or use the core features of the application.

### Does asista have ads?

No, asista does not contain advertisements. The app is ad-free, allowing for an uninterrupted user experience.

### What devices does asista support?

asista is designed for iOS devices, including iPhone, iPad, and iPod. It requires a compatible iOS version to run.

### How often is asista updated?

The latest version of asista is 2.78, last updated on April 17, 2026. Updates are released to improve user experience and add new functionalities.

### What is the age rating for asista?

asista has an age rating of 4+, making it suitable for a wide range of users. This rating indicates it contains no mature content.

### Can I manage multiple accounts with asista?

Yes, asista supports multiple accounts, allowing users to switch between or manage different service accounts within the application.

### What kind of business operations does asista facilitate?

asista facilitates customer service and agent operations by providing tools for ticket management, communication, and access to a knowledge base, streamlining support workflows.

## Version history (last 5 releases)

### 2.78 — 2026-04-17

UX Enhancement

### 2.77 — 2026-02-26

UX Enhancement

### 2.76 — 2026-02-13

UX Enhancement

### 2.75 — 2026-01-31

UX Enhancement

### 2.74 — 2025-12-31

Bugfix and UX Enhancement

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*