# Ask Mountain View Mobile

> Mobile platform for reporting and tracking community issues to city government. (iPhone/iPad app by City of Mountain View.)

- Source: https://appshunter.io/ios/app/ask-mountain-view-mobile/id370409740 (this page in markdown: same URL + `.md`)
- Developer: [City of Mountain View](https://appshunter.io/developer/1474832608)
- Category: Utilities, Social Networking
- Price: Free
- Rating: 3.50/5 from 4 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 26 MB
- Languages: American English
- Released: 2010-05-04
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ask-mountain-view-mobile/id370409740/reviews.md

## What is Ask Mountain View Mobile?

Whether the issue is graffiti, a pothole or a request for information, you can be part of the solution by being City Hall’s eyes in the community.  Identifying and reporting the issues you come across in your day helps make City Hall aware of important issues and helps them to be responsive to the needs of the community.

•Just point, click and submit real-time information on issues
•Attach a photograph to illustrate the problem
•Assign the location of the issue or the software auto-assigns it for you

City Staff will receive your case immediately and you can even use your iPhone to check on the status and receive messages from City Staff on your request as it is processed.

## Key features

- Report community issues
- Submit real-time information
- Attach photos to illustrate problems
- Auto-assign issue location
- Track request status
- Receive messages from City Staff

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/ask-mountain-view-mobile/id370409740/reviews.md

### 3/5 — Browsing is tedious

*2020-07-15, version 6.0.2*

It works but every time I want to go back to the list of nearby requests, it has to reload with “Getting requests”. It makes it very tedious if you just want to read through a few posts. Would prefer a pull down to refresh option and leave the list static otherwise.

### 1/5 — Can’t track request

*2018-08-22, version 6.0.2*

The way tickets are resolved is confusing 

I’ve submitted a request it got marked resolved, and no explanation at all what was done

Useless

### 1/5 — Buggy junk

*2010-10-14, version 0*

Not tested well. Requires input of location instead of just getting it from camera. 

Display is messed up on case view.

Other apps do the job much better. See citysourced.

## Frequently asked questions about Ask Mountain View Mobile

### What is Ask Mountain View Mobile?

Ask Mountain View Mobile is a utility app that allows residents to report community issues like graffiti or potholes directly to City Hall. It helps make the city aware of important issues and respond to community needs.

### How do I report an issue with Ask Mountain View Mobile?

You can report an issue by pointing, clicking, and submitting real-time information. You can also attach a photograph to illustrate the problem and the software will auto-assign the location or you can assign it yourself.

### Can I track the status of my reported issue?

Yes, you can use your iPhone to check on the status of your request as it is processed. You can also receive messages from City Staff regarding your report.

### What devices does Ask Mountain View Mobile support?

Ask Mountain View Mobile is available for iPhone, iPad, and iPod. It is designed for iOS devices.

### Is Ask Mountain View Mobile free to use?

Yes, Ask Mountain View Mobile is available for free. There are no costs associated with downloading or using the application.

### How often is Ask Mountain View Mobile updated?

The latest version of Ask Mountain View Mobile is 6.0.8, released on January 2nd, 2026. Updates are provided to ensure the app functions correctly and efficiently.

### What is the age rating for Ask Mountain View Mobile?

Ask Mountain View Mobile has an age rating of 4+. This indicates it is suitable for children and adults.

### Does Ask Mountain View Mobile have ads?

No, Ask Mountain View Mobile does not contain advertisements. It is a free application without any ad interruptions.

## Version history (last 5 releases)

### 6.0.8 — 2026-01-02

Minor issues resolved.

### 6.0.7 — 2025-11-01

Resolve issue

### 6.0.6 — 2025-07-06

Integrated App Accessibility

### 6.0.5 — 2025-06-05

We’ve added support for Dark Mode

### 6.0.4 — 2025-05-23

Minor issues resolve

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## More apps by City of Mountain View

- [Mountain View Police Depart.](https://appshunter.io/ios/app/mountain-view-police-depart/id1526350703)

All apps by City of Mountain View: https://appshunter.io/developer/1474832608

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*