# ASK Perks — user reviews > 20 indexed App Store user reviews of ASK Perks by AZZURRI CENTRAL LIMITED, rated 4.56/5 from 1,173 ratings. - Source: https://appshunter.io/ios/app/ask-perks/id6692632427/reviews - App overview in markdown: https://appshunter.io/ios/app/ask-perks/id6692632427.md ## Is ASK Perks safe? ASK Perks appears safe based on user ratings. The AppsHunter Safety Score for ASK Perks is 91 out of 100. This assessment is based on 1,173 user ratings, with an App Store average of 4.6 out of 5. ## Is ASK Perks legit? ASK Perks appears to be a legitimate app. The AppsHunter Legitimacy Score for ASK Perks is 88 out of 100 points across 7 verification signals from App Store and developer data. ## Newest reviews (1 of 20) ### 5/5 — Great app *2025-05-29* Awesome app, works great and some seriously good deals to be had, would definitely recommend **Developer response:** Thanks for your feedback Magicboots21! ## Most critical reviews (10 lowest-rated) ### 1/5 — Utter dross *2026-01-24* Download App. Enter Password. “Get started”. Enter Password. “Get Started”. Enter Password. “Get started” etc etc etc. stuck in a loop. You can see some marketing dweeb going “I know, let’s put the rewards only available on the app but then make the app so bad that no one can get them and when they’re in the restaurant it will be too late!” Both my wife and I had the same issue so it’s not a me problem. Don’t bother with the App and go to another restaurant **Developer response:** Hi - we're sorry to hear about this issue, but we appreciate you sharing this feedback. Please can you reach out to our support team at feedback@zizzi.co.uk and they'll take a look into this for you? ### 1/5 — App completely frozen *2025-11-06* I’ve tried so hard to get this perks app to work as my don loves going to Ask to eat but it just says oops there’s a problem constantly. I’ve deleted app as the server told me to do and reinstated but still the same issue. It’s so disappointing and frustrating. Ask really need to look into this app, as even the server said how bad it was and how many customers she has in daily complaining about it. **Developer response:** Hi - we're very sorry to hear you had this issue with the app on the evening of 6th November. This was a temporary issue. Please do try the app again if you can! ### 1/5 — Finally got it working *2025-07-02* Not impressed. Just noticed that I have to create a new account to activate the app! Did that and it seems to work ok. Disappointed that I can’t continue using my original account details. Plus I can’t change my email back to my original one. Can the developers take note! **Developer response:** Hi weegrangus-glad you got it working. If you contact us via https://www.askitalian.co.uk/contact-us we can merge the two accounts if you like? ### 2/5 — Not fit for purpose *2026-01-19* As a regular customer I received all lemons and rewards first time round. After that the lemons didn’t reset and although I have checked in over 10 times, no lemons or rewards have been received. I tried emailing a few times but no one responded. Quite disappointed. **Developer response:** Hi Zainabbbbiii - well done for checking in so many times! The lemon stamps don't reset, but instead your additional visits keep you in the top tier for longer, maintaining access to the top level of discounts. Apologies if that's not clear. Below is the description from our FAQ page: > Once you reach a new level, you will stay in that level you achieve for 12 months. On the level anniversary date – one year after reaching the level – we will calculate the total number of lemon stamps earned over the previous 12 months to determine your level status. > As long as you have earned enough lemon stamps to be in Level 3 over the preceding12 months, you will remain in Level 3. > The same applies to Level 1 and 2. If you haven’t earnt any stamps, you will be in Level 1; if you have earned 3 Lemon stamps, you will be in Level 2, and if you have 6 Lemon stamps then you will be in Level 3. ### 2/5 — App frozen again! *2025-09-07* So I get an email telling me that the latest offer is now available in the Ask Perks app but when I open the app it is frozen on the first page! If I turn up at Ask will the offer be honoured or not? **Developer response:** Hi Ledburyman - we're sorry to hear about this. We found a recent issue where the app was incorrectly blocked when connected to Wifi on one of the main UK broadband providers. They have now resolved this. The app should have worked as expected in restaurants regardless. Would you be able to try again and let us know if this works? ### 3/5 — Good App with Rewards and Perks *2026-05-14* But wait until you have finished the 3rd stamp …. no more rewards. None. Just perks. Which we can’t always use. Felt more valued when on the 1st to 3rd stamp. Have contacted Customer Service but no help. Not sure the app is even worth it anymore. **Developer response:** Hi Joviscot! 👋 Thanks for sharing this. We agree the rewards should feel useful across all stamps, not just the early ones. We will look into this - in the meantime have you taken advantage of the reward vouchers on Level 2 and 3? Also please do reach out again to our support team at Info@askitalian.co.uk so we can help look into it properly. ### 3/5 — Painful *2026-01-25* This app is driving me nuts. I realised my email address is wrong and that’s why i wasn’t getting booking notifications. You can’t amend it and I’ve tried to delete the app to start again but the dropdown on the “ delete account “ section doesn’t work! So annoying. **Developer response:** Hi CassiusNan - we're sorry to hear you're having issues with your account. Can you send us an email to Info@askitalian.co.uk and we'll look into correcting this for you, ensuring that the same email address is used for login and email notifications. ### 3/5 — Deleted my account *2026-01-13* App worked fine and I think I had two stamps. Haven’t been on it for maybe 6 months and it’s deleted my account. I have made a new account and seems to work fine again but just annoying. I don’t go often enough (because i don’t live near an ask) for the stamps to matter so much, the deal is what I’ve used it for the last two times, and the deals are good (eg 2 for 1 main or free pasta dish) so I would recommend the app just for that. But still frustrating having to make a new account and losing my lemons! **Developer response:** Hi jcarew1-we're sorry to hear about this. Would you be able to send us an email at Info@askitalian.co.uk so we can investigate this for you? Glad hear you've been able to use the deal, but we certainly want to make sure you don't loss any lemon stamps! 🍋 ### 4/5 — Frozen app *2026-01-21* *** update to 4* Jan ‘26 app problems were resolved in full with lost points reinstated after contacting Ask Italian directly- there had been UK wide issue that messed up on the night I visited. Apologies, I should have updated review earlier *** Ask is a distance away from home so visits are well planned in advance. Came to my nearest branch with a birthday voucher on app. App has been frozen since before we arrived. Will they still give us £10 off I wonder? 🤭 **Developer response:** Hi - thank you for your updated review. Glad to hear the team were able help resolve. ### 5/5 — Mrs *2026-04-30* I was a bit peckish I saw ASK ITALIAN. Went in had a glass of PRIMITIVO AND SOME CHICKEN LACCA LACCA .It’s my favourite by the way , the WAITER was absolutely amazing very welcoming and very friendly indeed didn’t catch his name .But overall I had a great time. Thank you for having great staff 🙏 ## Most praised reviews (9 highest-rated) ### 5/5 — Great Welcome *2026-04-30* This was the first time that my husband and I had been to eat at Ask in Stamford. We were very pleasantly surprised as we both had a delicious meal and we couldn’t fault our waitress. She was very attentive and recommended that we download the app to get some good treats. We did this and ended up saving pounds. ### 5/5 — Excellent service *2026-04-17* We received superb service from the staff, especially Jack who went above and beyond and he was a brilliant host. **Developer response:** Thank you for your review! We're pleased to serve you ### 5/5 — Great food & great service *2026-01-31* Always live going to Ask as the food is always good, the servers are so friendly & the offers always help with the cost! **Developer response:** Hi Lottielou57 - thank you for your kind feedback! Glad to hear you've taken advantage of the offers ### 5/5 — Frozen app *2025-09-27* All is now fine and working, thanks for your help **Developer response:** That's great to hear - thank you for feeding back! ### 5/5 — Excellent food and customer service *2025-09-27* About to visit restaurant but app downloaded via WiFi and stuck on first page? Please can you review this developers? Update: app resolved itself some days later. Developers contacted me a few weeks later, appreciate this as not expected. However food and service was excellent, welcomed, would recommend. **Developer response:** Hi - we're sorry to hear about this issue. Were you connected to Wifi when this happened? Would you be able try try and again now and let us know if you are still having an issue? If so please contact us at Info@askitalian.co.uk and we'll look into this in greater detail. Update: Thank you for feeding back. Glad you enjoyed your visit! ### 5/5 — Frozen app *2025-06-14* As with other reviews, app won’t get past the first page, it just freezes. Note to developers, you state to use newest app version. There is only one version available. Make sure you carry out thorough testing checks to make sure your app works properly for everyone before releasing to the public. After a week I noticed an app update, to which I am very pleased to say worked perfectly and the app has been used successfully. Thank you! **Developer response:** Great to hear it's working with the update - thank you for your feedback! ### 5/5 — Update ! App now installed and looks great. *2025-06-06* Following my previous review I was contacted by Customer Service to try and resolve the problem. After a few emails problem resolved and app installed. It looks great and easy to use. Can’t wait to start earning lemons. **Developer response:** Thank you Bobbi.T. Glad to hear you got the issue resolved. We're looking forward to seeing you on your next visit! 🍋 ### 5/5 — Great app! *2025-06-05* Simple, easy to use, love the UI and it’s really easy to track updates. Can’t wait to see what it turns into as they develop more **Developer response:** Thanks for your kind feedback mcauleyc159! ### 5/5 — App *2025-06-04* Tried loading 3/4 times but keeps freezing not allowing me past first page What can I do please is it your end or mine???? I have tried the latest iso but no good will go to Bella Italia much easier **Developer response:** Sorry to hear this fuzzyduck12607 - we did have some issues scaling with a large amount of new users which still affected some people last week. However, our latest release 1.7.0 has been live for a week now and should fully resolves this. We'd love it if you could try and sign up again? If you still get stuck please get in touch via https://www.askitalian.co.uk/contact-us --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-13.*