# askGTX — City of Georgetown

> Submit city service requests and general questions to local government. (iPhone/iPad app by City of Georgetown.)

- Source: https://appshunter.io/ios/app/askgtx/id6742161322 (this page in markdown: same URL + `.md`)
- Developer: [City of Georgetown](https://appshunter.io/developer/1797176457)
- Category: Utilities, Productivity
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 15.1 · 61 MB
- Languages: English
- Released: 2025-02-19
- Data updated: 2026-07-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/askgtx/id6742161322/reviews.md

## What is askGTX?

Discover the power of the askGTX Mobile App— convenient access to City of Georgetown information and services. With just a few taps, you can submit general questions or non-emergency service requests to City staff for quick action and resolution.


From reporting issues like graffiti and potholes to requesting services such as a ceremonial document or a child seat inspection, the askGTX app puts the power in your hands. Simply select a request type, provide a location, and attach supporting photos or documents to ensure swift action.


You can submit requests anonymously or create an account to track your submissions. Explore requests made by others and stay informed about city updates. With built-in links to key city resources, the askGTX app ensures you stay connected and informed while making your community a better place.

## Key features

- Submit service requests
- Report city issues
- Attach photos/documents
- Track submissions
- Anonymous submissions
- View community requests


## Frequently asked questions about askGTX

### What is askGTX used for?

askGTX allows users to submit general questions and non-emergency service requests to City of Georgetown staff. You can report issues like graffiti and potholes, or request services such as ceremonial documents.

### Can I submit requests anonymously with askGTX?

Yes, you can submit requests anonymously through askGTX. Alternatively, you can create an account to track your submissions and receive updates.

### What information can I include with a request in askGTX?

When submitting a request, you can select a request type, provide a location, and attach supporting photos or documents to ensure swift action and resolution.

### How often is askGTX updated?

The latest version of askGTX is 11.0.5, and it was last updated on May 21, 2026. This indicates a commitment to maintaining and improving the application.

### What devices does askGTX support?

askGTX is available for iPhone and iPod devices. It is designed for mobile users who need convenient access to city services.

### What is the age rating for askGTX?

askGTX has an age rating of 4+, making it suitable for a wide range of users. This rating suggests that the content is appropriate for children.

### Does askGTX have ads?

No, askGTX does not contain advertisements. The app is free to download and use without any ad interruptions.

### How does askGTX help the community?

askGTX empowers residents to actively participate in their community by providing a direct channel to report issues and request services. It helps keep citizens informed about city updates and makes reporting problems more efficient.

## Version history (last 3 releases)

### 11.0.5 — 2026-05-21

- Final review step at the end of the request flow so you can confirm details before submitting.
- Slideshow now has a pause/resume button and an indicator showing the current image.
- Close button on the request details screen.
- Pull-to-refresh on the request list and request details screens.
- Submission time on the request details screen.

### 10.5 — 2025-07-21

- Service Request details on My Requests screen now shows ID 
- Changed what attachments can be added to service request
- Request submission process is now more accessible
- Home screen and Service Request Types list are now refreshed every time they are open
- Bug fixes

### 10.3.0 — 2025-02-19

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*